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    JobHero

2024 CUSTOMER CHOICE AWARD

JobHero

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Overview

JobHero has a rating of 4.6 stars from 15,160 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JobHero most frequently mention cover letter, great experience, and easy process. JobHero ranks 2nd among Career Advice sites.

  • Service
    41
  • Value
    71
  • Quality
    73

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 90.9%
Positive
987
Neutral
67
Negative
32
View ratings trends
How would you rate JobHero?
Top Positive Review

“Very helpful, beautiful layout and excellent prompting...”

Patti W.
11/27/24

Very helpful, beautiful layout and excellent prompting for ideas on wording. However, my ambitions don't quite match the wording of my work experience and I was hoping the template would be a little more intuitive with prompting suggestions in accordance with the skill set I was trying to highlight, rather than the rigid facts about my previous job titles. If possible, this would be a game changer for people like me who are trying to elevate their positions based on skill sets, aptitude and past accomplishments. Thank you for this service, it really made navigating this dreaded task much easier!

Date of experience: 11/17/24
See positive reviews
Top Critical Review

“Interesting”

DARIER M.
12/12/24

Interesting. This site has some pertinent templates to get you excited. Of course it's only after you have finished editing that you are informed that you have to pay to download and you're then pressured to subscribe. Very annoying setup!

Date of experience: 11/17/24
See critical reviews

Reviews (15,160)

Rating

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Reviews that mention popular keywords

job hero (122) job descriptions (45) job search (25) time saver (22)
Thumbnail of user pattiw411
Texas
1 review
0 helpful votes
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November 27th, 2024
Verified purchase

Very helpful, beautiful layout and excellent prompting for ideas on wording. However, my ambitions don't quite match the wording of my work experience and I was hoping the template would be a little more intuitive with prompting suggestions in accordance with the skill set I was trying to highlight, rather than the rigid facts about my previous job titles. If possible, this would be a game changer for people like me who are trying to elevate their positions based on skill sets, aptitude and past accomplishments. Thank you for this service, it really made navigating this dreaded task much easier!

Reason I chose this business:

I was dead in the water trying to re-write my resume based on where I’d like to be professionally versus where I was sitting with only rigid facts that would have never helped transition me to the next level.

Reason I chose this product:

I need help getting motivated and opening my mind up to be able to highlight my finer qualities and achievements. I am finding a greater need to tailor each resume to each and every job I am applying for and the task is daunting! It feels exhausting and depressing as the weeks go by without any new prospects, or interviews for better employment. This product has helped me harness my creativity and put together a beautifully formatted, simplistic resume.

Date of experience: November 17, 2024

Thumbnail of user joselined1
Joseline D. – JobHero Rep

Hello,

We're thrilled to hear you had a positive experience. We appreciate your feedback and are glad you were happy with the service you received.

Thumbnail of user darierm
Grenada
1 review
0 helpful votes
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December 12th, 2024
Verified purchase

Interesting. This site has some pertinent templates to get you excited. Of course it's only after you have finished editing that you are informed that you have to pay to download and you're then pressured to subscribe. Very annoying setup!

Reason I chose this business:

Attractive setup.

Date of experience: November 17, 2024

Thumbnail of user joselined1
Joseline D. – JobHero Rep

Hello,

Thank you for your feedback. We’re glad you found our templates helpful and engaging! We apologize if the payment requirement came as a surprise. Our goal is to provide clarity, and we include information about the subscription on our website and during the process.

If you have any questions or need assistance with your account, feel free to contact us. We’re here to help!

Thumbnail of user amandab4524
California
1 review
0 helpful votes
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November 30th, 2024
Verified purchase

This is not the type of service expected for $25. This isn't even a calendar month subscription as it lasts only 28 days described as "4 weeks" which is such a shady way of practicing business when most people will round that to a month and end up losing the cost of 2-3 days. Shady business practices.

Reason I chose this business:

It was recommended as a FREE option for my resume but turns out that was a lie.

Reason I chose this product:

I wanted my resume in a PDF format that saved me from having to type it. It's still not worth $24/month.

Date of experience: November 20, 2024

Thumbnail of user joselined1
Joseline D. – JobHero Rep

Hello,

Your feedback is extremely valuable to us, and we are grateful for your input. It helps us to better understand our members' needs and preferences.

Thumbnail of user dejahw1
Illinois
1 review
0 helpful votes
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December 14th, 2024
Verified purchase

I was extremely impressed at how you all were able to come up with such a phenomenal cover letter after only answering a few questions about myself. Great job and I will be using again

Reason I chose this business:

To get help with a cover letter

Reason I chose this product:

To get help with cover letter

Date of experience: December 4, 2024

Thumbnail of user joselined1
Joseline D. – JobHero Rep

Hello,

Thank you. We truly appreciate your feedback. Happy customers make our days brighter!

Thumbnail of user janices2583
North Carolina
1 review
0 helpful votes
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November 26th, 2024
Verified purchase

Your organization was very helpful. I hope that I'm please with the cover letter that obtain from your organization. I only want a one time cover letter. I don't want to be a member of your organization. Your company is great.

Reason I chose this business:

I was looking for an example only and your organization pop up.

Reason I chose this product:

I needed a cover and went with your organization. I though it was free until I got to the end. I probably wouldn't pick your company if I knew that a payment were due at the end.

Date of experience: November 16, 2024

Thumbnail of user joselined1
Joseline D. – JobHero Rep

Hello,

We are thankful for the amazing feedback you have given us!

Thumbnail of user tayaw5
Texas
1 review
0 helpful votes
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November 21st, 2024
Verified purchase

The process is seamless. The system makes great suggestions of things to add and tips to improve the resume. Selecting the information suggested for you is as simple as a click. There is a great selection templates to choose from.

Reason I chose this business:

Suggested by Google

Date of experience: November 11, 2024

Thumbnail of user joselined1
Joseline D. – JobHero Rep

Hello,

Thank you so much! We appreciate the positive review!

Thumbnail of user jessical3740
New York
1 review
0 helpful votes
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December 5th, 2024
Verified purchase

You made it so easy to compile all of my work experience, offer suggestions for wording and descriptions and format it into a style that is eye catching. Excellent and will recommend to friends!

Reason I chose this business:

Because it made the resume creation process easy!

Date of experience: November 25, 2024

Thumbnail of user joselined1
Joseline D. – JobHero Rep

Hello,

Thank you. We truly appreciate your feedback. Happy customers make our days brighter!

Thumbnail of user nulln18846
North Dakota
1 review
0 helpful votes
  • Send Message
December 10th, 2024
Verified purchase

I am happy with my overall experience. I had a problem with the signature portion of my first cover letter but has righted itself now. The cover letter has been of great help.

Date of experience: November 30, 2024

Thumbnail of user joselined1
Joseline D. – JobHero Rep

Hello,

Thank you for your feedback! We’re glad to hear that you’re happy with your overall experience and that the issue with the signature portion resolved itself. It’s wonderful to know the cover letter has been helpful to you. If you need any further assistance, we’re here to help!

Thumbnail of user shilohb22
Arizona
1 review
0 helpful votes
  • Send Message
November 2nd, 2024
Verified purchase

This has been a huge time saver and the results are amazing, Thank you so much and here is hoping it pays off and I land the job I am after! Highly recommend this site and service. I have used others and they do not even compare! Ten stars!

Reason I chose this business:

Lucky enough to have it pop up during a random search for resume help

Reason I chose this product:

After using your resume builder, I knew I would choose this as my go-to for a cover letter. Thanks again.

Date of experience: October 23, 2024

Thumbnail of user joselined1
Joseline D. – JobHero Rep

Hello,'

We appreciate your kind words and are glad to hear that you had a positive experience.

Thumbnail of user dominiqued243
Canada
1 review
0 helpful votes
  • Send Message
November 18th, 2024
Verified purchase

Fast and easy and very helpful. Job searching has become very competetive and difficult with all the new algarythms put inplace on sob search boards, this resume feels it will hit all those algarythms.

Date of experience: November 8, 2024

Thumbnail of user joselined1
Joseline D. – JobHero Rep

Hello,

Thank you for your review. Glad we were able to help!

Thumbnail of user peggyh1244
Tennessee
1 review
0 helpful votes
  • Send Message
December 21st, 2024
Verified purchase

Easy to use! The platform is user friendly and helpful, making this a fool proof way to a stand out resume

Date of experience: December 11, 2024

Thumbnail of user joselined1
Joseline D. – JobHero Rep

Hello,

Thank you for sharing. It’s awesome to know how pleased you are with how everything turned out!

Thumbnail of user kellym4395
North Carolina
1 review
0 helpful votes
  • Send Message
December 5th, 2024
Verified purchase

So grateful! Thank you for the extra help. Very professional and quick. I will refer you to everyone.

Date of experience: December 2, 2024

Thumbnail of user joselined1
Joseline D. – JobHero Rep

Hello,

Thank you for sharing your experience with us!

Thumbnail of user ians1190
New York
1 review
0 helpful votes
  • Send Message
November 4th, 2024
Verified purchase

So helpful! The templates are amazing and all the suggestions for content were spot-on! Will definitely use in the future if I need to do another resume!

Reason I chose this business:

Great templates!

Reason I chose this product:

Need a resume for an upcoming interview

Date of experience: October 25, 2024

Thumbnail of user joselined1
Joseline D. – JobHero Rep

Hello,

We are thankful for the amazing feedback you have given us!

Thumbnail of user lillianr293
New York
1 review
0 helpful votes
  • Send Message
November 23rd, 2024
Verified purchase

So far the experience is positive. Easy to follow instructions. Now let's see the cover letter and what it can do for me.

Reason I chose this business:

Need help for a good cover letter.

Date of experience: November 13, 2024

Thumbnail of user joselined1
Joseline D. – JobHero Rep

Hello,

Thank you. We truly appreciate your feedback. Happy customers make our days brighter!

Thumbnail of user normany65
Florida
1 review
0 helpful votes
  • Send Message
December 10th, 2024
Verified purchase

Very easy and loved all suggestions that the AI provided and also the formats and templates provided, nice and clean!

Date of experience: December 8, 2024

Thumbnail of user joselined1
Joseline D. – JobHero Rep

Hello,

Thank you for your fantastic review! We’re thrilled to hear that you found our platform easy to use and enjoyed the AI suggestions, as well as the clean and professional templates. If there’s anything else we can assist you with, don’t hesitate to let us know!

Thumbnail of user leilanic62
California
1 review
0 helpful votes
  • Send Message
November 8th, 2024
Verified purchase

This really helps take the stress off of trying to impress possible employers. I feel very confident that I will get the jobs I apply for with the assistance from this website.

Reason I chose this business:

JobHero is easy to use and understand.

Reason I chose this product:

I needed help writing a cover letter and updating my resume.

Date of experience: October 29, 2024

Thumbnail of user joselined1
Joseline D. – JobHero Rep

Hello,

We're thrilled that you found our platform easy to use. Thank you for your enthusiastic feedback!

Thumbnail of user morgana238
California
1 review
0 helpful votes
  • Send Message
December 30th, 2024
Verified purchase

Amazing website. I have made countless cover letters and the ease of the site helped me so much.

Reason I chose this business:

I am seeking a new career change and wasn't sure how to word it in my cover letter and resume and JobHero helped me accomplish it

Date of experience: December 20, 2024

Thumbnail of user dougj2
Laura T. – JobHero Rep

Thank you so much for the very generous words you've given us. We're ecstatic!

Thumbnail of user folorunshos
Nigeria
1 review
0 helpful votes
  • Send Message
November 9th, 2024
Verified purchase

This is great experience i am happy to be part of this great deal thanks so much i will be happy if i can secure a better job through your organizations.

Reason I chose this business:

Searching google

Reason I chose this product:

Searching google

Date of experience: October 30, 2024

Thumbnail of user joselined1
Joseline D. – JobHero Rep

Hello,

Thank you. We truly appreciate your feedback. Happy customers make our days brighter!

Thumbnail of user meganp1328
California
1 review
0 helpful votes
  • Send Message
November 27th, 2024
Verified purchase

Good, Although I detest forced answer surveys so if you really want good feedback, ask it in another way that requires less time thabk you

Date of experience: November 17, 2024

Thumbnail of user joselined1
Joseline D. – JobHero Rep

Hello,

Thank you for taking the time to leave us a review!

Thumbnail of user pauli1273
Illinois
1 review
0 helpful votes
  • Send Message
December 4th, 2024
Verified purchase

Very quick production of a professional looking resume. Walks you thru the process and makes personalized recommendations.

Date of experience: November 24, 2024

Thumbnail of user joselined1
Joseline D. – JobHero Rep

Hello,

We're thrilled that you found our platform easy to use. Thank you for your enthusiastic feedback!

Thumbnail of user jeremyw1878
Illinois
1 review
0 helpful votes
  • Send Message
December 6th, 2024
Verified purchase

Great tool to get things started with a job search! Very intuitive and easy to use, and customizable too.

Date of experience: November 26, 2024

Thumbnail of user joselined1
Joseline D. – JobHero Rep

Hello,

Thank you for taking the time to leave us a review!

Thumbnail of user robertm14902
Illinois
1 review
0 helpful votes
  • Send Message
December 25th, 2024
Verified purchase

I just need the resume and was tricked as I can acces it so this is not good.

Date of experience: December 15, 2024

Thumbnail of user dougj2
Laura T. – JobHero Rep

"
Thank you for sharing your thoughts and providing feedback on your recent experience with us. We appreciate your honesty and value your input as it helps us understand our customers' perspectives.

We would like to express our gratitude for bringing this to our attention and allowing us the opportunity to address it. We want to assure you that your feedback has not gone unnoticed. We apologize for any inconvenience this might have caused."

Thumbnail of user evgenis2
Canada
1 review
0 helpful votes
  • Send Message
December 30th, 2024
Verified purchase

Bull$#*! rip off! Hit print resume and get nothing! Typical $#*! your scam!

Date of experience: December 20, 2024

Thumbnail of user dougj2
Laura T. – JobHero Rep

"Hello,

Thank you for sharing your thoughts and providing feedback on your recent experience with us. We appreciate your honesty and value your input as it helps us understand our customers' perspectives.

We would like to express our gratitude for bringing this to our attention and allowing us the opportunity to address it. We want to assure you that your feedback has not gone unnoticed.

Thank you for your time!

Thumbnail of user garrettc198
Colorado
1 review
0 helpful votes
  • Send Message
October 26th, 2024
Verified purchase

Very expensive to only change a few lines on my resume. Maybe have an edit option for less

Date of experience: October 16, 2024

Thumbnail of user joselined1
Joseline D. – JobHero Rep

Hello,

Thank you for your feedback. We understand your concerns about the cost of making changes to your resume. Your suggestion for a more affordable editing option is valuable, and we’ll take it into consideration. If you have any further questions or need assistance, please feel free to reach out!

Thumbnail of user heatherh3479
Ohio
1 review
0 helpful votes
  • Send Message
December 30th, 2024
Verified purchase

It was an easy flow.but I don't like the idea that I had to pay for it whenever I'm the one that did the work

Date of experience: December 20, 2024

Thumbnail of user dougj2
Laura T. – JobHero Rep

Hello Heather.

We appreciate your feedback and will share it with our team. We are committed to continuously improving our website and providing an optimal user experience. If you have any more questions or concerns, please don't hesitate to contact our support team. We'll be happy to assist you.

Thank you again!

Best regards,

Sitejabber for Business

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Thumbnail of user dougj2
Laura T.
Typically responds within 3 days

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4.6
15,160 reviews
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