Joss & Main
Questions & Answers

Haven't ordered from Joss and Main but love looking at the wide variety of home furnishings. Wondering about the quality of the products. It is easy to make things look high quality in photos. Have been disappointed with online shopping for a number of items.

Asked by Leslie G. on 8/22/2015

19 Answers
Iingrid A.8/23/2015

We are very happy with our purchases and more important, Joss & Main's outstanding customer service. Everything was as nice as pictured. The hanging light over the kitchen table was even nicer chrome quality than we expected. Give them a try, you won't be disappointed. Ingrid
Sue J.8/22/2015

Read the specifications of the items. A lot of the furniture has wood veneers not solid wood, hence the cheaper prices. I purchased 2 chairs for $600 a piece. If I had seen them in a store, I probably won't have purchased them. I didn't want the hassle of taking them apart and repackaging for return. I can live with them, but don't love them. Hope this helps!
Kathleen C.8/22/2015

I have been VERY happy with the quality of goods and services from this company. I am confident ordering from them.
Berenice N.8/22/2015

I have no complains, i have bought art, a bedding set and curtains, everythin looks beautiful as expected ir better. I recommend this site to each one of my friends when they come home and say my stuff is beautiful I always tell them the source. U believe that Joss and Main has beautiful stuff with great prices
paulette a.8/22/2015

I have ordered many things from them and all have more than met with my high expectations... The way it is packaged is excellent too! Try it and if you don't like it just return it. So save the packing material for several days until you make up your mind to keep it! It is quality product and fair price compared to the ' box stores'
Sharon A.8/22/2015

My guideline for buying anything online: Find it in another online store and read the reviews. If there are no reviews, don't risk it. This is just what I do since I too have been very disappointed with online purchases in the past.
Betty N.8/22/2015

I won't get furniture again with them-three times the furniture arrived damaged and the returns didn't go easily. On the last piece of furniture, they sent me a replacement, and I kept the other piece, because it was a storage unit, and the damage, though visible, didn't matter because its not in view. I thought the stuff didn't look as good as in the photo. I do think if you know something you want and have already seen it somewhere else, and its a good price on Joss and Main, then get it.
Tonja W.8/22/2015

The dresser I got is beautiful. I'm very particular and I had recently moved into a new home wroth no built ins and needed drawers immediately. I took a rusk and have been extremely happy. Looks just like the photo and fits in with my much more expensive furniture.
Melissa R.8/22/2015

They have lost 2 of my items on 2 separate occasions. Decent things for the price. You get what you pay for. I am now ordering from a different site.
Jenny D.8/22/2015

Most of the décor is made in china.
Have not purchased much furniture. I suggest that you give it a try.
You can always return it.

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