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DO NOT BUY FROM JOY BETTY!
We ordered £382 worth of bridesmaid dresses - one was ripped and another dress was a different shade to the rest.
We've emailed them several times regarding returning the dresses, but they have ignored all of our correspondence. It's now been a month and we are not any closer to getting our money back.
Please stay well away from this company!
We have taken legal advice as we do not believe a company should be allowed to treat their customers in this way.
Joy Betty, we will continue to tell everyone of your awful company until you give us our money back. We will continue to get friends and family to spread the word to tell everyone how you have stolen our money and have completely disregarded your own returns policy.
Our order number is T************** if you wish to get in touch.
I ordered two dresses for my daughter since she has two separate proms this year. I wasn't sure of her size so I estimated and I wasn't that far off. The delivery was quick and the dresses were stunning and most importantly, affordable. We will definitely be using Joybetty from now on. And I will be telling everyone about how great our experience was! Thank you!
Awful service. They refuse to take any returns. The size is wrong and they will not refund my money. I saved for months and now I don't even have a dress.
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