• Joy Shoetique

Joy Shoetique

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Overview

Joy Shoetique has a rating of 3.6 stars from 367 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Joy Shoetique most frequently mention customer service, good quality, and fast delivery. Joy Shoetique ranks 21st among Shoes sites.

  • Value
    44
  • Shipping
    44
  • Quality
    66

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810 reviews

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How would you rate Joy Shoetique?
Top Positive Review

“Shine Your Eyes”

Pinkie A.
10/31/19

Super happy with the clothes, so comfy, such great value for money! Quick delivery, and an overall wonderful experience, will definately have no hesitations on buying from here again! Love my new dress they've become my party choice.

Top Critical Review

“Do not shop here it's a complete scam”

Samantha W.
4/27/19

Do not shop here it's a complete scam. They sent me brand new shoes built incorrectly where you cannot wear the and then refused to return and help with $17 shipping cost to send them back to get fixed

Reviews (367)

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customer service (55)
Thumbnail of user pinkiea2
Germany
1 review
2 helpful votes
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October 31st, 2019

Super happy with the clothes, so comfy, such great value for money! Quick delivery, and an overall wonderful experience, will definately have no hesitations on buying from here again! Love my new dress they've become my party choice.

Thumbnail of user zorow
California
1 review
1 helpful vote
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March 20th, 2019

I am flabbergasted at how many negative reviews are on here! Ive ordered twice, and twice i have been satisfied! The heels/Boots fit true to size and are well made. The material feels quality and i love their designs. Even the packaging is better than most popular online shoe retailers. I ordered on a thursday using the standard delivery option, and my boots arrived the next day! 5 stars from me.

Thumbnail of user mohamedc4
New York
1 review
2 helpful votes
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October 29th, 2019

I purchased it here a few times. The delivery was quite fast even I'm living in a faraway country. The quality was quite nice as well. I really like shopping here, because the men's department has quite a variety to choose from, especially for those with vibrant colors and fancy patterns. It's not easy to buy those in the big chain stores.

Thumbnail of user missyt9
Belgium
4 reviews
4 helpful votes
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June 10th, 2019

Super happy with the shoes, so comfy, such great value for money! Quick delivery, and an overall wonderful experience, will definitely have no hesitations on buying from here again! Love my new shoes, Thank you :)

Thumbnail of user samanthaw129
Florida
1 review
5 helpful votes
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April 27th, 2019

Do not shop here it's a complete scam. They sent me brand new shoes built incorrectly where you cannot wear the and then refused to return and help with $17 shipping cost to send them back to get fixed

Thumbnail of user larrys554
California
1 review
2 helpful votes
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October 29th, 2019

You're safe ordering from this site Here has fast delivery and great prices. There so many things to choose from, but I love their shoes the most. They fit well and are so cheap. Joyshoetique usually has some kind of sale going on too! Im constantly looking for new pieces to buy... check out there app too! Highly recommend

Thumbnail of user clementineb3
China
1 review
1 helpful vote
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March 12th, 2019

So strange. I ordered two dresses from this site last year and my only negative was the long wait- a month. I have worn them more than once, they are good quality and everyone loves/compliments them on me.

Thumbnail of user walterb149
Germany
4 reviews
29 helpful votes
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September 15th, 2019

I have made two purchases - which have both superseded my expectations, and of course, the prices are extremely reasonable. Based on those purchases, i would not hesitate to order from them in the future (currently I am experiencing financial difficulties). Much of the merchandise they offer for purchase would be difficult to locate or afford financially otherwise, and hence is another reason for my loyalty and gratitude. I give the company an overall 5 star rating on quality, range, and cost of merchandise as well as customer service, nominal insurance fee (guaranteeing a full refund or re-shipment), speedy delivery (averaging on 2 weeks from time of purchase for in-stock items), and reasonable shipping charges as well as many discount offers and coupons.

Thumbnail of user reevess
China
5 reviews
31 helpful votes
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September 11th, 2019

I'm a new shopper that went on brower for summer sandals and vacation clothes. Sizing was a little tricky for some pieces which resulted in me having a few things that needed to be returned or exchanged. The ticket process was very effective in getting those things taken care of... I received exchanges in a few weeks. My credit/refunds were processed in a timely manner. Customer service is excellent thanks~

Thumbnail of user jennyb159
Germany
2 reviews
0 helpful votes
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November 3rd, 2019

I have ordered from joyshoetique a few times and the experience has been great every time. I have called them at least two times. Pricing is low for the quality you're getting, and with their array of different styles, you could possibly create your favorite shoes with here alone.

Thumbnail of user nataliec187
Australia
1 review
12 helpful votes
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May 8th, 2020

Very dissatisfied with this site. I ordered several items and not one resembled the advertised pictures. The quality is very poorly made. Customer service non existent. Very miss leading it's not a UK company it's straight out of China, when you need to send back goods they make it so difficult you give up. Not to mention so dodgy they offered me 20% discount or a $5 credit voucher to keep items. When I rejected this they said I had to declare what was in the postage to be under $10 when in actual fact I spent $160

Thumbnail of user vanessar200
California
1 review
11 helpful votes
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August 27th, 2020

I ordered two dresses. The quality was terrible. Looks like a project from amateur home ec. When I emailed for returning they offered 20% back. I politely declined and wanted a return label. A week later still no response after attempts of acquiring a return shipping label. I'm pretty sure I'm out the money I spent. I'll never shop here again. Do not take the chance.

Thumbnail of user fionas59
California
1 review
15 helpful votes
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April 30th, 2020

Excellent. The team at this boutique was fast and friendly from start to finish, the shopping experience was very good, which surprised me. I would recommend them to anyone looking for a very nice embroidered dress design, whether for work, gifts or vacations.

Thumbnail of user rebbecac2
Virginia
1 review
1 helpful vote
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November 8th, 2019

I'm enjoying their slightly different selection of items, from other shopping places. Good value clothing. Lovely selection of prints.
I'm glad I found them.
Will continue to browse and hopefully buy.
Thank you.

Thumbnail of user kerrieb10
California
1 review
1 helpful vote
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March 13th, 2019

I love both of the pieces I bought but when they arrived it was a big for me, contact customer service and they did were fast in responding and also gave me multiple options on how to make my experience better. I am extremely satisfy and for sure will be buying more from them in the future

Thumbnail of user gabrielleu1
China
1 review
0 helpful votes
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September 28th, 2019

Was a bit unsure of my order as I read a lot of negative reviews after placing. So impressed with quality and fit! I will be purchasing again in different colours UPDATE: items you order may not initially be in stock at time of purchase. Be prepared for an extended wait time if this is the case.

Thumbnail of user valentinam30
Singapore
5 reviews
18 helpful votes
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September 15th, 2019

I've ordered multiple times (and used my largest order as reference here). I've been satisfied each time. I've had a couple items that took a long time to ship, but customer service was quick to respond and even provided me with a coupon for my next order. On another order, a bodysuit went indefinitely out of stock, and I was immediately given the item amount in my wallet towards another item.
The bikinis are by far the greatest I've owned. They are flattering and comfortable, with accurate sizing.

Thumbnail of user pilarvanw
Cyprus
7 reviews
0 helpful votes
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March 16th, 2023

Joy Shoetique is an online retailer specializing in comfort, quality and style. We offer a unique mix of Women's fashion shoes and handbags from top brands at reasonable prices. From sandals to boots and ballet flats, our selection of women's shoes is comprehensive enough for you to find your perfect fit. We also have thousands of great reviews from happy customers that are sure to help you make a decision.

Thumbnail of user kristye13
Oregon
1 review
0 helpful votes
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September 29th, 2019

A superior product and good customer service makes this an easy review. The belt is the best and most flexible I've ever owned, I never feel cramped anymore, or cut in two. Fast shipping and good products.

Thumbnail of user belind
California
1 review
13 helpful votes
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March 13th, 2019

Shoes are great quality especially for the price. Their Instagram is a wonderful tool for choosing new styles. I recently order a few pairs and had to return 2 of them as they were far too big, but I did order the same shoes again in a smaller size as They were beautiful. I have been staying in the USA and received and returned them from there. Shipping to USA was very fast. Returning them unfortunately was expensive and I encounter some issues with the parcel being accepted back, but they responded in a timely matter and the problem was eventually resolved. I will continue to shop with it as I love the styles even though I know returning them isn't cost effective. I just hope their shoes stay true to size so I don't have to! Thank you for your customer service and help.

Thumbnail of user julial116
France
4 reviews
5 helpful votes
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March 21st, 2019

What I love about this store is the wide selection of hip products that they carry at good prices. They ship quickly and every time that I have had an issue, their customer support has been quick to fix the issue!

Thumbnail of user brittneyp14
California
3 reviews
12 helpful votes
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December 19th, 2019

Looks exactly like the picture though they ran just a tad bit small. I'd definitely buys again just in a bigger size, This isn't my first time to buying on joyshoetique, and definitely not the last. Also, joyshoetique has great customer support, they are very efficient and they will help you to solve your problem in no time. I ordered M for a bit of a looser feel, not a fan of tight lines. I highly recommend!

Thumbnail of user alicem284
New York
4 reviews
0 helpful votes
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May 14th, 2019

I love their sandals totally! Shiny and in good-quality! I must say you will forget your foot if you wear them, size and color satisfy me and bring me a big surprise! Though the shipping takes some time but I can bear that. You should not miss it!

Thumbnail of user nemow
California
5 reviews
10 helpful votes
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July 11th, 2019

These slippers are really cute, and they are very comfortable to wear, easy to walk, completely stress-free, whether it is to go for a walk on the beach or at home, this brand of shoes is recommended and purchased.

Thumbnail of user joness24
China
3 reviews
1 helpful vote
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May 14th, 2019

Shipping was fast, I love all my purchases, their formal collection is high quality, most of them made to order. I'll be buying more. Boutiquefeel in customer service is awesome, she helped me through the process of placing my custom order. The dress is everything I hoped it would be and more. And the accessories are all perfect.

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3.6
367 reviews
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