June Bridals has a rating of 2.8 stars from 494 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about June Bridals most frequently mention customer service, return policy, and full refund problems. June Bridals ranks 73rd among Wedding Dresses sites.
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My dress arrived 3 weeks after I submitted my order! Which is amazing! Not only did Junebridals make my dream wedding dress in a timely manner, but I received my dress 2 days after receiving the email telling me it had shipped! Amazing! This dress was absolutely made to fit me! The quality of the this dress is even better than I imagined. I did order it months before my actual wedding, so It may need taken in on top, but that's an easy fix and expected. I can't recommend this company enough! Trust me, I may be a laid back bride, but if you see something you like, PLEASE don't hesitate getting in touch with June, so she can make your dream dress a reality too!
Dress did not look like picture. Horrible quality. "Easy returns" is a joke. They ended up trying to charge me for shipping even if I shipped it at my own expense, and only gave me a partial refund to keep this piece of junk. Do not order from this business!
Dress did not look like picture. Horrible quality. "Easy returns" is a joke. They ended up trying to charge me for shipping even if I shipped it at my own expense, and only gave me a partial refund to keep this piece of junk. Do not order from this business!
I got my dress from them on Aug 19. Since I paid $29.99 for rushing my order I supposed to be delivered Aug 13. But it's ok. Try on my dress the under arm so tight. Breast so loose. So I try to return my dress since they claim "Easy to return" sent email on Aug 24, got reply back Aug 29. That I will get deduct $40 shipping fee. But for what? They never offer return label. I am the one who need to pay upfront at usps. So meaning I need to pay $80 to return dress cost $100? Also others stuff that I ordered can't use at all! THEY ARE SCAM!
Shame on me for not looking at reviews before ordering from this company. I ordered 2 dresses so I could compare colors. I'm normally a size 2 and I ordered a 4 to just be sure it would fit. I could barely get the dress over my head it was so small. When I went to return it the following occurred: A). Good luck getting anyone to respond to an email. B). Phone rings to nowhere C). I finally was able to put a chat in the AI and a CS rep responded back. They told me that they 'Hand Make' all their dresses so they don't take returns/exchanges (WTH?!). Now I'm out $353 and stuck with not 1 but 2 dresses I hate!
Tip for consumers:
That they say you need to return/exchange within 14 days, but then when you try to do that...they tell you it's not possible. And they make it impossible to do so by not letting you get in contact with anyone.
Products used:
2 Wedding Dresses were ordered
I received a completely different item from what I ordered. The associate offered me a partial refund and suggested I either keep the dress or pay a huge shipping fee to get a full refund. I told them that I should be fully refunded since the item is different from my order. They replied, 'LOL.' What the $#*!?!
Ordered a dress for my small wedding, according to the measurements online it should have fit just fine. It zipped up about halfway and when we got the bust, there was no way it was going to zip all the way up. The quality is also atrocious. The lace on the dress had been hot glued on and there was glue residue all over the dress. The lace had also been cut in weird shapes and honestly seemed like it had been placed at random all over the sleeves. I took my $40 and called it a day. Don't do it. If it's too good to be true, it always is.
A complete disappointment! The fabric quality is below all expectations. Synthetics, after trying on the dress, the whole body began to itch, I can't even imagine how you can spend the whole day in this case.
Color - I ordered the ivory color, expecting to receive the ivory color. After receiving the white dress, I wrote to the support service. That I received the wrong order. In response, I received the answer: "In our catalog, the term ""white"" refers to a bleached white shade, while ""ivory"" represents a pure white hue."
Thanks for clarifying after receiving the order. Why is it impossible to post real photos and descriptions of colors in advance so that customers can have an idea about the color of the order?
In addition to the dress, I ordered a vest for the groom and a cover for the dress. Only a low-quality dress came; there was no vest or cover. As a result, a few days later, the money was refunded for the missing order.
Products used:
wedding dress
DO NOT ORDER FROM JUNE BRIDALS. After paying 29.00 to have dress expedited I didn't receive it for 3 weeks. It was too small and I requested to return it. They wanted me to pay 75.00 for a new dress or pay 70.00 to return it. I replied back 5 emails and they NEVER replied to my emails. I'm out 159.00 for a dress too small.
Absoluyely a scam -they do not answer emails nor do they honor their return policy. Buyer beware? Check out pissed consumer for more honest reviews
My daughter ordered a customized dress through this company, sent in proper measurements from a seamstress, I can't even explain what exactly arrived, just no words, dress was way too big, there was brown stains all throughout the skirting, breast pads was misplaced at least sewn three inches from being uniform, after reading reviews I won't even bother trying to return it, dress was for her wedding reception and the disappointment was unreal. How this company stays in business is beyond me, DO NOT WASTE YOUR TIME OR MONEY, this China based company is a joke, just read the reviews yourself and gain your own opinion.
You do NOT get what is pictured. Don't waste your $$. I expected to get what was pictured. What i got was two unfinished pieces which i would have had to take to a seamstress to pay more $$ to get what was pictured. Return policy is contact within 14 days of receipt. I emailed for a week b4 i got a response on return. I can return it on my dime but they are deducting $65.00 for shipping even though I'm paying out of pocket to ship it back. Makes NO sense to me.
Products used:
NONE
They give 2 weeks to return it but won't accept
Returns without a previous email that they won't ever answer. This place is awful.
Tip for consumers:
Thieves
Products used:
Dress
Dress did not fit. "Return policy" was laughable, but decided to use their donate to Goodwill option to at least recoup some money. I followed their directions to the letter and nothing. Nada. No response. They aren't giving me a dime back, and I no longer even have the dress to give to someone else. Horrible. Unbelievable that they are allowed to keep stealing peoples money?
Tip for consumers:
They are a total scam
The dress sizing was OK, but the shape was made to fit someone with the body of a 12-year-old boy. We received the dress on February 1st. We requested a return on February 15th. After waiting over a week for a response, they are finally telling us the return wasn't requested within their 14-day return period and that they'll do nothing for us. Horrible experience.
Products used:
None. It didn't fit and they refused to accept a return.
"June Bridals" stole money from me. I canceled my order before they processed & shipped it and they never refunded my money & won't answer my emails. They are a fraudulent company. Do NOT buy from them.
Dress came in, cheaply made and not flattering. Received email instructions to return for a refund. Did exactly as directed, spent $29 postage to China. Five months later, the dress was returned as undeliverable. No refund! No response to inquiry!
Beware purchasing from June Bridals! As you can see in the side by side comparison I included below, the dress I recieved is not at all what I ordered. I initiated a return; no reply. I will update this review if that changes, but I'm not optimistic.
I truly believe that all of the positives reviews were purchased by the company themselves. It is a China based company which they are notorious for doing. I purchased two dresses from them and the quality is what is expect from a bad Wal-Mart costume. Not something you want to wear on your wedding day. Does not refund you or accept returns even when they mark the front of your dress with blue pen. Customer service is awful. Offered $10 refund for a dress that cost $200 and I cannot use because they ruined it before shipping.
Tip for consumers:
SCAM SITE. DO NOT PURCHASE FROM THEM.
Products used:
Products are unusable for a wedding.
I saw mixed reviews, but I still decided to order from them. They first insulted me about my measurements. Their sizes are off so I had to order a customized dress which of course is non returnable.
I was very excited to get this dress for my cousin's wedding. I have never felt so betrayed and heart broken over a purchase.
The response back from them is that I can sell it on craigslist. It's so ugly I will have to give it away.
Purchased a wedding dress for daughter in January. Received dress in early March. Dress did not fit so we wanted to return. That's when the first part of this scam business showed itself.
Return requires you to email your request to get approval and return info. At this time told we could only return via USPS, despite the fact that it came DHL. No returns via UPS or FedEx. Encouraged at this point to donate dress since return cost expensive. Returned via USPS to China. Tracked return and it arrived in Customs in about a month, then took 6 weeks to get to company.
Once there emailed about refund. Promised refund in May, numerous back and forth emails, no refund. Yesterday received email from June Bridal that they are now unable after 6 months to return funds. No dress and no money. Avoid doing business with June Bridal!
Products used:
None
The company is Mafia groups ‼ I ordered my wedding dresses but after 15 days, they cancelled my order!
Almost 1 week now but still did not refunded my money. I have message for all Americans, please report for united business administration thanks
Tip for consumers:
Online
Products used:
Wedding dresses
And again... Speechless
Ordered what was supposed to be an elegant vintage style dress. What I received was a cheap knock off that looked absolutely nothing like the picture. Their return policy is that you may return the item with approval and that your refund will be deducted shipping and handling fees. Beware! Do not buy.
Tip for consumers:
Colors and styles do not match what they send you. This purchase was a huge waste of money.
Products used:
None
I have submitted three request starting one day after receipt of dress and have yet to get a response or receive the form but they have 100% of my money. I will never and would strongly recommend no one orders on line from them. Poorest customer service and false return policy statements I have ever seen!
My dress arrived 3 weeks after I submitted my order! Which is amazing! Not only did Junebridals make my dream wedding dress in a timely manner, but I received my dress 2 days after receiving the email telling me it had shipped! Amazing!
This dress was absolutely made to fit me! The quality of the this dress is even better than I imagined. I did order it months before my actual wedding, so It may need taken in on top, but that's an easy fix and expected.
I can't recommend this company enough! Trust me, I may be a laid back bride, but if you see something you like, PLEASE don't hesitate getting in touch with June, so she can make your dream dress a reality too!
The chiffon fabric samples are large enough that you could fold them for a true color of how your dress would look. Delivery time was good taking into account. I would do business with this company again.
I love this short lace dress! So worth the wait It is comfortable and fits nicely, you can do special order by providing your own measurements. Professionally work. I will definitely buy more tops from this artist in the future!
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Hi Sarah,
Good day.
We were just confirming about the custom measurements, and we mean nothing to hurt your feelings. We had made the dress as the measurements given. Your understanding will be appreciated.
Best Regards,
Customer Support