• JupiterSupport

JupiterSupport

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Overview

JupiterSupport has a rating of 4.2 stars from 15 reviews, indicating that most customers are generally satisfied with their purchases. JupiterSupport ranks 22nd among Tech Support sites.

  • Service
    3
  • Value
    3
  • Shipping
    2
  • Returns
    2
  • Quality
    3
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How would you rate JupiterSupport?
Top Positive Review

“Found this site Jupiter Support online while searching...”

Vilempetr Z.
10/7/14

Found this site Jupiter Support online while searching for some company that rendered virus removal services. These guys were really helpful in disinfecting my PC from those malicious viruses. They were fast and economical. They also told me that I will need to pay them only if they fixed my computer. Jupiter Support Virus Removal service really made me happy. I will definitely go back to them if my PC gets affected by viruses anytime in the future.

Top Critical Review

“Will not take your call when you call and will not return your call.”

BEVERLY W.
11/8/21

I have been with this company for years and this past year they have not once returned my call when I needed technical support. I have requested a refund for this year and the remainder of my contract with them. I am waiting to see if they respond.

Reviews (15)

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jupiter support (11)
Thumbnail of user vilempetrz
California
1 review
1 helpful vote
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October 7th, 2014

Found this site Jupiter Support online while searching for some company that rendered virus removal services. These guys were really helpful in disinfecting my PC from those malicious viruses. They were fast and economical. They also told me that I will need to pay them only if they fixed my computer.

Jupiter Support Virus Removal service really made me happy. I will definitely go back to them if my PC gets affected by viruses anytime in the future.

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Value
Shipping
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Quality
Thumbnail of user berretd
California
1 review
0 helpful votes
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October 29th, 2014

A great site for online computer support. Technicians are very efficient and knowledgeable and complete their work within the committee time. As a whole, I am very impressed with Jupiter Support and will definitely get back to them in future if I face any problem with my PC.

Thumbnail of user jeremyw18
California
2 reviews
1 helpful vote
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September 23rd, 2014

Discovered this website Jupiter Support online while hunting for some organization that removed infection. These gentlemen were truly efficient in cleaning my PC from those malignant infections. They were quick and efficient. They likewise let me know that I will need to pay them only if they fixed my machine. Jupiter Support Virus Removal team truly made me cheerful. I will most likely resort to them if my PC gets influenced by viruses in future.

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Value
Shipping
Returns
Quality
Thumbnail of user devonos
California
1 review
1 helpful vote
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October 5th, 2014

I don't know how to thank Jupiter Support for their help in recovering all my official documents and other files saved in my computer hard drive. They almost saved me from losing my job. Remote technicians at Jupiter Support Data Recovery Service efficiently recovered all the important files from the crashed hard drive. They took very less time to get the files back and also charged a very nominal amount. I will recommend Jupiter Support to all my friends who are facing some issue with their computer.

Thumbnail of user shackletonj
California
1 review
1 helpful vote
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October 1st, 2014

My computer suddenly became very slow and I could not understand the reason for it. Thinking that it’s a virus attack, I kept on scanning my system with an antivirus but found nothing. On my friend’s recommendation, I then called Jupiter support and their technicians were immediately able to find out that it was not a virus attack but a problem with my device driver and low disk space in the RAM. They fixed my system within the time they committed and their charges are also pretty low. I am happy now that my system is fixed and also I did not have to spend much for it.

Thumbnail of user wesleyr7
California
1 review
0 helpful votes
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November 4th, 2014

Thanks a lot to Jupiter Support for helping me to disinfect my PC from Trojan viruses. I was having a tough time working on my system because of this pest. They worked very professionally and diligently and resolved the issue within the time committed. Very well done Jupiter Support and I will surely recommend them to others.

Thumbnail of user bernicef6
India
1 review
1 helpful vote
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June 8th, 2015

Great service! Time was taken to thoroughly solve the issues. Samuel was a great help. I would without a doubt recommend this on line support. Thanks for being there when I need you. I think that the company was extremely helpful and professional, solved all my computer problems and at a reasonable price. I would recommend to anyone that are having issues with their computer..

Thumbnail of user willaml9
California
2 reviews
4 helpful votes
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October 14th, 2014

I was looking for a computer technician local to me when I found Jupiter Support. I chose their services because they said that they can fix my system remotely without even physically touching the PC. I was not confident but thought of trying it out. I was amazed to find that such good computer services can be rendered without the hassle of unplugging cables and wires and taking my desktop to a repair shop. The technicians really did their work well and charged a very nominal amount. I am happy that I came across Jupiter Support!

Thumbnail of user reynoldsd
California
1 review
1 helpful vote
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October 21st, 2014

OMG! Rootkit virus attack on my computer was a nightmare. It started behaving weirdly, not functioning the way it should be. I was unable to open the important files saved on my desktop, browsers were blocked and what not! And the biggest problem was these pests did not get detected when I scanned my system with an antivirus. At this point I came across Jupiter Support through internet search and I am happy that I resorted to them for help. They detected the problem in no time, cleaned my system and restored all the important files to my relief! Kudos to Jupiter Support!

Thumbnail of user simyj
India
1 review
1 helpful vote
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November 6th, 2014

I am extremely pleased with the work you have done. It is professionally done, all the issues are gone, and the computer is well behaved as you told me, I am really appreciated it. I will recommend your organization to all my friends in USA. You are very skillful and deserve more business to make you prosperous.

Thumbnail of user jonesm20
California
1 review
1 helpful vote
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October 20th, 2014

My friend recommended me to call Jupiter Support PC Tune Up service when my PC suddenly started behaving weirdly and I did not know what to do. I am happy that I listened to my friend. The online technicians are very patient. They fixed my computer perfectly. The deal was also pretty cost-effective. I am really happy with Jupiter Support PC tune up service.

Thumbnail of user beverlyw362
Texas
2 reviews
0 helpful votes
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November 8th, 2021

I have been with this company for years and this past year they have not once returned my call when I needed technical support. I have requested a refund for this year and the remainder of my contract with them. I am waiting to see if they respond.

Thumbnail of user marilynw12
Wisconsin
2 reviews
7 helpful votes
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January 14th, 2016

After several months, I got a call saying my computer was full of malware... I asked how they knew... they said when I signed up for a year my computer was linked to them. They spent an hour showing me all kinds of lists of things which they claimed were malware, warning me not to use the computer. Then they wanted $ to buy something to clean it with. I told them no thank you, it was too old and I was thinking of upgrading... He told me to wait for his supervisor, who came on very beligerent and told me he could not let me use the computer any longer for the safety of others! I told him to get off of my computer and leave me alone... he continued saying how he'd stop my computer, etc. etc and would NOT get off. I finally shut it down and hung up, and he called back and said now the computer was useless! It took over an hour before I could get it working again, and I called the police and my credit card and they said the #'s they gave were no good. I'm going after them. BEWARE!

Thumbnail of user cazm
GB
2 reviews
9 helpful votes
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May 30th, 2016

Hi
Jupiter are no longer able to contact
They are impossible to contact.
Once you join you can not even get in touch with them for help..

Thumbnail of user stephana1
India
1 review
1 helpful vote
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September 3rd, 2014

These Guys are wonderful. Fixed the problems kindly and patiently. Thank you.

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About the business

Got Virus, Spyware, Malware or Popups on your PC? Don't worry; Jupiter Support's virus removal service can diagnose and repair infections, repair operating system issues and optimize your computers performance all while you sit back and watch.

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