Why does Walmart and others continue to do business with this company?? They are so incompetent, and myself and others are so disgusted!!!

asked by Jean E. on 3/29/19

9 Answers
Thumbnail of user devib

I've never heard of these thieving criminals that are LaserShip before this past day. Wally World never used them for us in Detroit.
No tracking # for 2-day shipment all day. At 8PM check the order, says it was "delivered at front door at 1PM". Yet I was working in my yard at 1PM and I can definitively state that there were no delivery people at my house, or even on my street. I was in my front yard, so not possible.
But if you look on here, and at other sites that use them such as VitaCost or Sephora, those packages probably have more value than the hair dye and dog food they stole from me. Packages from those co's are chronically stolen. So how they're still in business? No idea. But I'm all for BBB reports and contacting the State Atty General on these criminals.

Helpful  (3)
Thumbnail of user amyd578

I wonder why Amazon uses them. Twice now I have bought something from Amazon and when lasership was the shipping company, both times the goods didn't show up. Now I'm not going to take the chance buying from Amazon again, I will go elsewhere because this is really amateurish.

Helpful  (2)
Thumbnail of user vickiet37

Amen to that! I've complained about this shipper to WalMart & they're just as incompetent as LASERSHIP!

Helpful  (1)
Thumbnail of user michaelp355

I've had much better on-time delivery service from Amazon Prime and Target. Walmart's "Next-Day Delivery" promotion is both farcical and deceptive by using LaserShip.

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Thumbnail of user adams1903

You're not alone. I'm beyond shocked Amazon continues to use them.

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Thumbnail of user robertc3706

Agree. Lasership is terrible and in my mind commit mail fraud.

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Thumbnail of user wilbure4

Because they like using companies with there heads up the $#*!

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Thumbnail of user sharir31

PROTECT YOUR PACKAGES! PERMANENTLY SHUT DOWN LASERSHIP - Sign the Petition! http://chng.it/6gRVmGfN via@Change

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Thumbnail of user eddieh68

I don't really know the answer, but I would guess Walmart makes so much money they don't miss customers that leave because of Laser Ship.
I'm going to take a different track and work toward getting LaserShip themselves punished. There has to be some laws or state ordinances they're running afowl of

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