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Dear Staff. I bought a pair of expensive 512 from Macys after I wore and wash them once. Now a defect in material. They will not replace. Gary G

asked by Gary G. on 4/26/22

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I've worn 505 Levi's for a long time the last few pairs, the corner of the pocket wear out way before the jeans even show any sign of wear. Problem.?
What made you choose Levi's over similar businesses?
Does the customer service respond to our concerns soon?

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