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    LiveCards.co.uk

LiveCards.co.uk

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Overview

LiveCards.co.uk has a rating of 2.3 stars from 47 reviews, indicating that most customers are generally dissatisfied with their purchases. LiveCards.co.uk ranks 131st among Gaming sites.

  • Service
    28
  • Value
    28
  • Shipping
    25
  • Returns
    24
  • Quality
    26
Positive reviews (last 12 months): 38.5%
Positive
5
Neutral
0
Negative
8
View ratings trends
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How would you rate LiveCards.co.uk?
Top Positive Review

“No Complaints”

Mark R.
7/12/24

Very quick and reliable service straight to your inbox with no hassles have been using for a few months after a change in prices value for money is exceptional and I would recommend to all

Date of experience: 7/12/24
See positive reviews
Top Critical Review

“Going nowhere”

Jim D.
10/15/24

Nothing downloading and when contacted help. The reply was will get back within 24 hrs. So still stuck and waiting. I have taken screenshots of my order invoice: *******949 Invoice Date: 2024-10-14 but can't seem to download it to the position required

Date of experience: 10/15/24
See critical reviews

Reviews (47)

Rating

Timeframe

Other

Thumbnail of user jimd1820
GB
1 review
0 helpful votes
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October 15th, 2024

Nothing downloading and when contacted help. The reply was will get back within 24 hrs.
So still stuck and waiting. I have taken screenshots of my order invoice: *******949
Invoice Date: 2024-10-14 but can't seem to download it to the position required

Tip for consumers:
Unable to Post a screenshot But full order details given

Products used:
MS Office 2021

Date of experience: October 15, 2024

Thumbnail of user no1s.r.carter
GB
2 reviews
0 helpful votes
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December 25th, 2024

TOTAL SCAMMERS, I bought some codes for £90 in November to use on Xmas day and they didn't work, I was in touch with them and Microsoft and proved that I hadn't used them and they had been redeemed by others, I spent the whole of Xmas day goin back and forth with photos of accounts to prove I didn't use them, yet they still won't issue new ones or a refund, they're scammers so beware

Service
Value
Shipping
Returns
Quality

Date of experience: December 25, 2024

Thumbnail of user graemem111
GB
1 review
0 helpful votes
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November 24th, 2024

McAfee software key provided was for Russia, not UK. When I entered it my browser switched to Russian language to continue redemption process, needless to say I stopped at that point. Requested a refund but was advised to simply to continue with Russian language browser, which I wasn't prepared to do. Bought from CJS Keys in the end (which I should've done in the first place but went for a slightly cheaper option)

Date of experience: November 24, 2024

Thumbnail of user markr4034
GB
1 review
0 helpful votes
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July 12th, 2024

Very quick and reliable service straight to your inbox with no hassles have been using for a few months after a change in prices value for money is exceptional and I would recommend to all

Products used:
Psn 12 month ultimate tier x 2

Service
Value
Shipping
Returns
Quality

Date of experience: July 12, 2024

Thumbnail of user stevem3746
GB
1 review
0 helpful votes
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June 12th, 2024

Spot on, exactly as advertised. Don't worry about the slight delay in receiving the codes, mine came through within 20 minutes and all legit. Would recommend without hesitation based on my experience.

Products used:
Xbox Game Pass Ultimate 12 months

Service
Value
Quality

Date of experience: June 11, 2024

Thumbnail of user jackc1611
GB
1 review
0 helpful votes
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June 11th, 2024

Very quick process, found what I wanted started an account up put in details, propperly verified with my back which was great and got my code and how to process and sent it to a friend.

Different currencies so I paid less than I thought I would but only do it for those in other currencies.

Date of experience: June 11, 2024

Thumbnail of user samuelb271
Netherlands
3 reviews
19 helpful votes
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June 30th, 2024

Poor service, rejection of payments, unhelpful support, eventually refusing to respond at all and denial of access to products paid for. Avoid

Service
Value
Shipping
Returns
Quality

Date of experience: June 30, 2024

Thumbnail of user mrpgoodwin
GB
1 review
0 helpful votes
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June 12th, 2024

Nice easy process with quick delivery. Much cheaper than other websites. 12 month voucher came as 4x3 month codes but no problem activating them. Will use again

Date of experience: June 12, 2024

Thumbnail of user jacekj10
Poland
1 review
0 helpful votes
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June 14th, 2024

Was unable to use google gift card. Customer support was simply pushing away the problem. Google was unhelpful too. Kindly find another gift card supplier.

Service
Value
Shipping
Returns

Date of experience: June 14, 2024

Thumbnail of user deniseshakesby
GB
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

Saved over £20 buying PlayStation Plus Premium from LiveCards. Code was available within minutes and worked perfectly.

Products used:
Digital code

Service
Value
Shipping
Returns
Quality

Date of experience: June 12, 2024

Thumbnail of user alishastead02
GB
1 review
0 helpful votes
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May 1st, 2024

FIRST I WANT TO SAY, DO NOT LISTEN TO THESE 5 STAR REVIEWS THEY ARE SCAMS. I have purchased something, and I have been left with over an hour of waiting for my key. Any websites would just instantly give it to you and send it within the next 5 minutes. Your bank automatically checks it and asks for confirmation that the app asks to confirm or reject. However livecards made me wait, and the assistant "help" named Anna, was extremely UNHELPFUL. I really wonder how people could do such things, I'm currently investigating all this with my bank and getting them to refund me, as well getting the company to give me a refund before it really goes bad. I now have been transferred to "order processes team" as stated by Anna, she said "I will forward this to our team for order processing, but please note that this will be your final order for today. You will be able to place a new order after 24 hours, as you have reached the maximum number of orders allowed per day. Thank you for your understanding." Just to add the next quoted message was "We sincerely apologize for the delay in delivering your code. We want to inform you that we are currently experiencing technical issues related to our API connection with the supplier, which is causing this delay. Our team is actively working on resolving this issue, but it may take some time."
What is that suppose to mean? I believe nobody should buy from here and I learnt that I rather spend 10-30 more than on this horrible website which is really outrageous.
I recommend to anyone DO NOT USE THIS WEBSITE. Go to G2A, Eneba and CDKeys, the most trustworthy and definitely not scams, they'll help you, refund you and it's a 5 minutes or less to get your key. BE SAFE DO NOT USE LIVECARD.

Tip for consumers:
THEY ARE SCAMMERS

Products used:
gift card

Service
Value
Shipping
Returns
Quality

Date of experience: May 1, 2024

Thumbnail of user martinb1098
Nigeria
1 review
0 helpful votes
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April 17th, 2024

TERRIBLE! I bought a whole 3 gift cards and none of them worked! This is bad very bad I got charged and didn't get a refund

Date of experience: April 17, 2024

Thumbnail of user td474
GB
1 review
0 helpful votes
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January 22nd, 2024

Use a different site. I received a non-functional Steam key after a 40-minute wait, and it took almost 3 weeks for me to recieve a refund.

While I did receive a voucher as a goodwill gesture, I found their customer service very poor. Consider alternatives for a smoother experience.

Tip for consumers:
AVOID.

Products used:
Elden Ring Deluxe Edition Worldwide PC Key

Date of experience: January 22, 2024

Thumbnail of user lucaselliot099
GB
1 review
0 helpful votes
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July 11th, 2023
Verified purchase

I stumbled upon LiveCards.net while searching for discounted game codes, and I'm glad I did. The website offers great deals on a variety of games, and their regular promotions make it even more affordable.

Service
Value
Shipping
Returns
Quality

Date of experience: July 11, 2023

Thumbnail of user micku11
GB
1 review
1 helpful vote
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April 19th, 2022

After searching for the ultimate pass and clicking on the product I received a gold pass and this was not clear until the code was activated and they will not support? Thanks for helping me get rid of that cash UK livecards 1 * is too much

Service
Value
Returns
Quality

Date of experience: April 19, 2022

Thumbnail of user gordono194
California
1 review
0 helpful votes
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August 18th, 2023
Verified purchase

This looks to be a legitimate company but I would not recommend using them. Firstly the payment took a good hour to clear on the system even though the payment came off my account immediately. Secondly the amount taken off my account was slightly higher than the price that was stated online. The invoice eventually arrived and showed there was costs for service and processing which is to me is hidden costs. Finally they did not respond to my email after several days regarding the pricing and slow payment (email sent before invoice or payment was cleared online). I received the vouchers in the end but for all that was saved it really wasn't worth it.

Products used:
12 month PlayStation plus premium membership.

Date of experience: August 18, 2023

Thumbnail of user davidpryke25
GB
1 review
0 helpful votes
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March 15th, 2023
Verified purchase

We purchased 2 gift cards and tried to take off the back strip to see the code and unfortunately it took off the print of the code. Luckily the company has an email function. They asked for pictures of the back of the cards and I also added a photo of the receipt. On the next day they credited our steam account.

Service
Value
Shipping
Returns
Quality

Date of experience: March 13, 2023

Thumbnail of user ys120
Thailand
1 review
5 helpful votes
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December 17th, 2020

I dont think it is as bad as described on sitejabber. Actually i think livecards is offering a very good service. I was happy! And it seems many others are. https://www.trustpilot.com/review/livecards.co.uk

Tip for consumers:
Read and follow the activation instructions. You will get great products for a very low price.

Products used:
Microsoft Office 365 Personal (12 months)

Date of experience: December 17, 2020

Thumbnail of user norberts52
Germany
1 review
1 helpful vote
  • Send Message
July 4th, 2021

Just purchased on this website. Got confirmation of purchase from PP. No code sent and CC agent "Anna" is just bull$#*!ting me that me transaction was rejected and money will be refunded within 48 hours...
Also littering me with copy paste replies. First and last time I have used this website!

Transaction ID
97L*******R*******S

Transaction date
Jul 5,2021 04:31:44 GMT+02:00

Merchant
Flawless Shopping B. V.
*******@supportprofessionals.net
+31 *******

Instructions to merchant
You haven't entered any instructions.

Invoice ID
*******852

Tip for consumers:
Take your money elsewhere!

Products used:
Digital code,but not received.

Service
Value
Returns
Quality

Date of experience: July 4, 2021

Thumbnail of user stee
GB
1 review
2 helpful votes
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March 10th, 2019

Sold me the wrong code. Couldn't refund my money UNTIL the re sell the wrong code to another customer! Asked why can't they just send me a new code and they are out of stock! Seems they list items they don't have in stock to scam people out of money that they can't refund!

Date of experience: March 10, 2019

Thumbnail of user patrickm207
Ireland
1 review
5 helpful votes
  • Send Message
December 2nd, 2017

I bought a copy of Windows 10 Home edition from them. On trying to use the code supplied, I was told that the code had already been used elsewhere. I contacted livecard support, who sent me on a wild goose chase, saying that they had contacted Microsoft and the code was valid and active. They gave me a case ID for this, I contacted microsoft support with this ID, and they told me the ID was for reverting back to Windows 7 and that the code was a one off, non transferrable code that was already in use. I relayed this back to the support, who told me to wait 3 hours, before emailing me telling me to do the exact same thing again with a new fake case ID. At this point I just gave up, this website is clearly a scam as they both made no effort to give me a refund or a working code, and boldly lied to my face repeatedly in their emails.

Avoid at all costs unless you enjoy having your money stolen.

Date of experience: December 2, 2017

Thumbnail of user carlosd430
New York
1 review
1 helpful vote
  • Send Message
March 22nd, 2023
Verified purchase

I bought a PSN subscription, got no subscription codes but gift cards 10 dollars, 10 dollars and 100 dollars.
The 100 didn't work and they don't give any solution. So I got scammed 100 dollars.
SCAM! DON'T BUY!

Tip for consumers:
dont buy from this site is a scam

Products used:
psn card didnt work

Service
Value
Shipping
Returns
Quality

Date of experience: March 22, 2023

Thumbnail of user tomm762
GB
1 review
3 helpful votes
  • Send Message
October 28th, 2019

Absolute d0gsh1t. Placed an order, which was instantly put into Suspension and then Cancelled 'upon request' when I'd done no such thing. So now I have to wait several days for a refund (if it even arrives)

I suspect many/all positive reviews on here and similar sites are fake and customer service reps seem to be lying in responses.

Stick to proven sites like SEAGames, G2A and CD-Keys.

Date of experience: October 28, 2019

Thumbnail of user anteron
Finland
1 review
1 helpful vote
  • Send Message
August 6th, 2022
Verified purchase

Sold me 2 windows keys that are already used, and i'm supposed to contact windows about reusing them on my computers.
Honestly, what a waste of time and money.

Service
Value
Shipping
Quality

Date of experience: August 6, 2022

Thumbnail of user denises420
Ireland
1 review
1 helpful vote
  • Send Message
November 25th, 2019

Purchased xbox live gold from this company only to discover after the money changed hands that I would need to download an app to block my ip address in order to get the code. Needless to say after spending hours of my time I have no xbox live and I am out of pocket by 40 euro. Stay away from this company if you don't want to throw your money away. I AM SORRY I DIDN'T READ THE REVIEWS ABOUT THIS COMPANY BEFORE I PURCHASED FROM THEM.

Date of experience: November 25, 2019

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About the business

PlayStation Plus, PSN, XB Gift Cards, Gift Cards, Xbox Live Gold, EA Access, PC Key Codes Instantly Delivered via Email. 24/7 Live Chat Customer Support

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