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LiveCareer UK has a rating of 4.6 stars from 191 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LiveCareer UK most frequently mention customer service, cover letter, and new job. LiveCareer UK ranks 11th among Career Advice sites.
He was amazing! And you can tell he knows his job well.I never knew I could get assisted with my subscription issues. Very impressed.
Extremely dissatisfied No reminders, no updates - Just only you get to know your bank account deductions without any detail being added to the email. Even they don't bother to explain for how long the subscription is. If you contact agents they just listen all and end the chat.
He was amazing! And you can tell he knows his job well.I never knew I could get assisted with my subscription issues. Very impressed.
I've been using LiveCareer for a while now and I cannot recommend it enough. I found it super helpful when I was looking for a job and to also create my own CV. I was recently assisted by Alejandro and he provided an amazing support!
Hello,
Thank you for sharing. We truly appreciate your feedback. Happy customers make our days brighter!
I would love to use this space to say a massive thank you to the gentleman who dealt with my very difficult case. My live career account had been closed down due to it not being set up right. The gentle man was patient, professional and dealt with frustration and upset in very caring, considerate and patient manner. I would like to say a massive thank you to him because with out his professionalism and time it wouldn't have been sorted out - massive thank you and keep doing your good wok
Amanda Hempenstall
Hello,
Thank you so much for taking the time to share your experience. We are thrilled to hear about the exceptional service you received from our team member.
We strive to provide the best support possible, and it's wonderful to know that our colleague was able to assist you with such patience and professionalism. Your kind words and appreciation mean a lot to us and will surely be passed along to him.
If you need any further assistance or have additional feedback, please don’t hesitate to reach out. Thank you once again, and we look forward to continuing to support you.
Best regards,
Customer Service Team
Great service in terms of tailoring your CV with context appropriate prompts
Hello,
Thank you for your positive feedback! We're thrilled to hear that you enjoyed our tailored CV service and found the prompts helpful. If you need any further assistance or have more feedback to share, please let us know. We're here to help!
Best regards,
Customer Service Team
Live career always brought me positive responses from employers and i will keep using it till i reach my goal. The team is very responsive and accomodating.
Hello,
Thank you for sharing. It’s awesome to know how pleased you are with how everything turned out.
I would just like to say that Emilio D helped me with my problem and helped me with a few things I could do to improve my cv.She was very helpful and very kind.
Great customer service!
Hello,
Thank you for sharing your experience with Emilio; we will be sure to pass along your positive comments!
I am very pleased with the help I have got from your team member at customer service.
I think we need more people like Ms. Juan, the very kind person who helped me today.
I used your service only once, but I found it was very easy to use it.
Kind regards,
Cristina Neta
Hello,
Thank you! We are thrilled to hear that our agent was able to assist you with your request and provide you with excellent service. We will be sure to let them know your amazing comments.
I am highly satisfied with customer service since I have joined Livecareer. They're extremely helpful and sufficient to provide relevant information and details.Therefore, I will keep my subscription for longer periods.
Hello,
Thank you. We truly appreciate your feedback. Happy customers make our days brighter!
Extremely dissatisfied
No reminders, no updates - Just only you get to know your bank account deductions without any detail being added to the email.
Even they don't bother to explain for how long the subscription is.
If you contact agents they just listen all and end the chat.
Hello, Rabia.
Thank you for bringing this to our attention, and our apologies for failing to resolve your concerns. At Livecareer, we take our user’s feedback very seriously; know that we hear you, and we’re here for you; when you have a chance, please get in touch with our Customer Service Team through call using the link below.
Contact: https://www.livecareer.co.uk/contact
Very pleased with everything! Happy
It was easy to build the cv and had lots of ideas available, which helped. Professional help I got from the customer service as well with all my questions. Would chose this site again if I need it for future and would recommend my friends and family too. Thank you so much
This is amazing; thank you for your review! Our team is committed to providing excellent service, and it’s great to hear we delivered our promise to you!
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I am glad I came across with this site! It help me to put all together a C.V. in a very professional matter, was very easy to follow up advises, and full of great ideas. Good price too, specially when on budget, I will advise all my friends, good job! Thank you.
Tip for consumers:
Good impression! value for money.
Hi Martha,
Thank you for that awesome feedback. It is great to know how you feel about our products and the pricing. We strive to deliver to you what we do best. If you need further help, please do not hesitate to contact us
The way the templates pulled my information together into a professional format really showcases my skills and achievements in a way that has even given me more confidence in myself; I'd definitely hire me! I was dreading interviews but now I'm looking forward to them! Plus, the online assistance was invaluable for perfecting formatting.
Hi Dawn,
Thank you for that awesome feedback. It is great to know how pleased you are with our product and the hassle free experience that we provide. We strive to deliver to you what we do best. We wish you the best in your job search.
No mention of money, then wants you've wasted your time doing a cv, they ask for £1,95 to download it,which I did, but cancelled the subscription of £17 a month which I don't need just for 1 cv, but regardless they have recorded my card details, and continue to take money for the last three months, not even based in uk,lying $#*!s
Thank you for sharing your feedback with us, and our apologize for the inconvenience.
If you want to delete your details, please get in touch with us at: https://www.livecareer.co.uk/contact. Our customer service team will kindly help you!
I had an unusual request, and Karen, one of their customer support representatives, went above and beyond to assist me. She was incredibly helpful and sweet, addressing all my questions and concerns promptly. Karen even made me an offer I couldn't refuse. I am truly grateful for her exceptional service and hope she receives the recognition she deserves, perhaps even a well-deserved raise!
Hello,
Thank you so much! We are thrilled to hear that our agent was able to assist you with your request and provide you with excellent service. We will be sure to let them know your amazing comments.
I am pleased to say that by using CV Builder's on-line CV tool I was able to update my old, rather tired CV into a bold, job-winning version. The tool is very easy to use, assisted by the on screen prompts and the wide choice of formats. The finished subject is striking, whatever design you may choose and is bound to catch your potential future employer's eye... go on, have a go!
Hi Phil B.,
We are glad that you enjoyed the site and service. We wish you the best in your career search.
Best regards,
Anna
LiveCareer
At first i was skeptical about the live chat because the first two customer service personnel's ended the chat before concluding our chat. Third person came in and attended to me nicely and am happy while i wait for my refund to reflect on my account.
Hello,
Thank you for sharing. We truly appreciate your feedback. Happy customers make our days brighter!
Customer advisor really helpful today regarding an account matter.
Very patient as we worked though the mater together I felt understood and a valued customer.
Thank you David Zayas perfect customer service.
Hi Trish,
We are thrilled that you were delighted with how David was able to provide a resolution about your request. We are committed to providing great customer service. Thank you so much for your awesome feedback!
This is a great service. It is really user friendly and guides you through each step. Also it is incredibly helpful to have the live chat connection which quickly answers any questions. It helps me to get the job I wanted.
Hi Angela R.,
Congratulations on your new job! We are so happy that we were able to assist. We wish you more success in your career.
Best regards,
Anna
LiveCareer
I found that the editor was difficult to use due to conflicts. Site support was good though and I managed to work through this. However I would prefer to know there is a charge for the c.v. builder at the start rather than the end after entering all my information
Hi ian,
Thank you for sharing your experience with us. We are glad that you were pleased with the assistance provided by Customer Service. We are committed on providing a great customer service, rest assured that you will receive a quality service from all our agents at LiveCareer.
Thanks for the feedback, it's very important for us.
Best Regards,
LiveCareer
I wanted a very quick CV. This was constructed, in no time at all, on your site. I don't need another one, so I needed to cancel my membership. This was done politely and efficiently. Thank you Fabiola Ortiz!
Hi Lynn,
Thank you for that awesome feedback and for let us know that you were pleased with our Customer Service expert Fabiola, those are terrific news. It is great to know how satisfied you are with our product and the results you were able to get. We strive to deliver to you what we do best. We wish you the best with your job search
The website was easy to negotiate and filling out of c.v. was easy the variety of layouts was helpful and the examples of c.v. s especially useful i had technical issues and called customer services who were most helpful and pleasant, the phone was answered quickly - the only issue i had was that i could not send my document direct to print and resorted to downloading then printing, i submitted my c. V to various agencies and within 1 week have been offered two jobs. Thank you v. much
Hi John P.,
Congratulations on your new job! We’re so happy that you found the site and service helpful.
With regard to your printing issue, I’m very sorry that you have had this experience with our service. We are very committed to providing great service and customer satisfaction, and your feedback will be given to our Marketing team.
We wish you the best in your new career!
Best regards,
Anna
LiveCareer
I was not fully aware that the free CV builder service is chargeable, by subscription, after 14 days. However, when I pointed this out to Edgar, I was given a full refund on this occasion, which I greatly appreciated!
I would recommend this service to others but be aware of subscription charges.
Hi Alan,
We are thrilled that you were pleased with our resolution about your request. We are committed to providing great customer service. Thank you so much for your awesome feedback!
Best Regards,
LiveCareer
I found this website very easy to navigate. I wanted to create a CV and hadn't done so in a while so was a bit apprehensive. However, this website gave some very useful suggestions and tips for each section to help my CV sound professional and make me sound well accomplished/well-rounded.
There were a good variety of designs also for different types of establishments which I liked. My experience with Gab in the help centre was efficient and friendly. Thank you.
Hi Mary J.,
We are so happy that you had a good experience with our site and customer service. We wish you career success!
Best regards,
Anna
LiveCareer
Only used site for a short while however the site has enabled me to produce a professional cv and cover letter that has helped me find a new job. Very user friendly and I would not hesitate to use again.
Hi Patrick W.,
Congratulations on your new job! We are so happy that we were able to help you produce a professional CV and cover letter through our site. We wish you best of luck in your career!
Best regards,
Anna
LiveCareer
A good friend advised that this was an excellent way to do my CV. I found various templates and was able to choose one that suited. It really helped me to have a starting point, remove those that were not applicable to me and add items that were applicable. Essentially, I now have a fully completed CV that I can now send to employers and update as necessary!
Tip for consumers:
Call to get help if required!
Products used:
CV
We're so grateful for your feedback and glad to know that you're satisfied with our service, although we noticed that you rated us with 2 stars. It would be fantastic if you could adjust your rating towards us to match your positive feedback.
Thank you!
Gain trust and grow your business with customer reviews.
The online CV builder that’s so easy to use!
From students or entry-level job-seekers to experienced leaders, our CV builder offers a fast and easy way to create a CV. With pre-written bullet point examples across several industries and recruiter-approved templates, Livecareer enables users to download a polished and professional resume in minutes.
Over the past 14 years, LiveCareer has helped more than 10 million job seekers, build stronger CVs, discover their career paths, interview with confidence, and boost their chances of finding the right job faster.
With our world-class CV and cover letter builders, professional writing services, interview tips, millions of job listings, and a convenient mobile app, LiveCareer is here for your job search and career management every step of the way.
Hello,
Thank you! We are thrilled to hear that our agent was able to assist you with your request and provide you with excellent service. We will be sure to let them know your amazing comments.