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on 8/12/15I agree with Herold P regarding a class action. Better Business Bureau complaints? Something has to be done for reimbursement, ownership, copyright, etc. We all paid for services and features that are not being fulfilled. If anyone willing/able/networked to start the process, I will definitely join in on the endeavor!
That's exactly what all the affected customers can and should do. Did you get a confirmation email when you purchased it so you can possibly complain to ICANN?
Also
This what happened to me?
What can we do?
Sorry to hear this. That's exactly what happened. I've recieved message from several people with similar issues. We should file a class action lawsuit.