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Here’s what consumers have asked with answers from Logo Design Pros staff and previous consumers.
Unfrtunately these savages are based overseas despite trying to convice people saying they are located in the US this is not true. They are based in india and therefore not governed by professional codes of conduct and refund policies. I reported them to the trading standards for not correctly displaying an actual geographical office address on their site so maybe thats why they have disappeared. They have several sister companies also operating try them. But generally they are very unprofessional and do not care about its customers. Try Due to the number of complaints raised by its customers they have probably gone off the radar for abit but will reappear when it suits them.
I agree with Herold P regarding a class action. Better Business Bureau complaints? Something has to be done for reimbursement, ownership, copyright, etc. We all paid for services and features that are not being fulfilled. If anyone willing/able/networked to start the process, I will definitely join in on the endeavor!
