• LunaDaze

LunaDaze

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Overview

LunaDaze has a rating of 3.0 stars from 68 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LunaDaze most frequently mention yoga pants. LunaDaze ranks 155th among Women's Clothing sites.

  • Service
    11
  • Value
    12
  • Shipping
    12
  • Returns
    7
  • Quality
    12
3
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How would you rate LunaDaze?
Top Positive Review

“Love at first sight!”

Amanda B.
2/2/17

I ordered a ring from them a few months back. I loved it on the Facebook page. It arrived sooner than the expected delivery date! As soon as I opened it, I fell in love. I know, silly to say about a ring, but it's 100% honestly how I felt, and still feel today. It has been a few months, and so far no signers of wear and tear on the band, or the stones. I get compliments on it every time I wear it out of the house which is often. I would for sure buy from this company again, should something else catch my eye.

Top Critical Review

“Awful”

Mikaila Q.
3/21/17

Never got my ring. Then when I ask they keep putting it off asking me to wait until the policy ran out. Customer service was awful and the phone number dose nothing. I tried at all times of the day and always got the machine. Pretty pictures. Product probably would have been nice if I'd gotten it

Reviews (68)

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Timeframe

Other

Reviews that mention popular keywords

customer service (10) 2 weeks (5) goddess yoga pants (3) 3 months (3) sapphire ring (5) goddess leggings (2) phone number (4)
Thumbnail of user amandab169
Illinois
1 review
0 helpful votes
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February 2nd, 2017

I ordered a ring from them a few months back. I loved it on the Facebook page. It arrived sooner than the expected delivery date!
As soon as I opened it, I fell in love.
I know, silly to say about a ring, but it's 100% honestly how I felt, and still feel today.
It has been a few months, and so far no signers of wear and tear on the band, or the stones.
I get compliments on it every time I wear it out of the house which is often.
I would for sure buy from this company again, should something else catch my eye.

Tip for consumers:
I personally have had no problems with them, but they are fast to respond to emails!

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Value
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Thumbnail of user amandaf50
Yasmyn C. – LunaDaze Rep

Thanks for your support and beautiful photo Amanda (cool name by the way), and we would be honored to have you come back as a customer! Stay beautiful!

Thumbnail of user cheriet6
France
1 review
0 helpful votes
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February 16th, 2017

Best jewelry at a reasonable price! I even got some extra promotional items for super cheap. My Nomad Necklace arrived in a week! They take a little bit to respond to emails, but once they do everything was golden. Be patient people. Thank you Luna Daze, J'adore!

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Thumbnail of user amandaf50
Yasmyn C. – LunaDaze Rep

We adore you! Thank you for your review Cherie!

Thumbnail of user briag
GB
1 review
0 helpful votes
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May 17th, 2018

Really cute stuff for the price. The reviews on here had me nervous, but i think people just like things spoon fed to them! This company responded to my follow up email the same day i sent it, and my packages arrived within the stated shipping time... that you have the ability to read BEFORE you purchase. If you don't want to wait a few weeks, don't buy things from luna daze and then get mad when it's not faster than the website CLEARLY states! Anyways, my ring is beautiful and i plan to buy more. Thanks LD, you're really helping people who are looking for cute accessories at a lower cost.

Thumbnail of user amandaf50
Yasmyn C. – LunaDaze Rep

Thank you!

Thumbnail of user ninas74
Sweden
1 review
15 helpful votes
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May 15th, 2018

I appreciate the products I purchase from Luna Daze. Very affordable for people on a budget. The craftsmanship of their jewelry is beautiful and unique. Amazing customer service & VERY prompt email responses. Just check out their website- there's something for everyone and they often do promotions where you only pay shipping. Stellar deal.

Thumbnail of user mikailaq
Canada
1 review
11 helpful votes
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March 21st, 2017

Never got my ring. Then when I ask they keep putting it off asking me to wait until the policy ran out. Customer service was awful and the phone number dose nothing. I tried at all times of the day and always got the machine. Pretty pictures. Product probably would have been nice if I'd gotten it

Thumbnail of user adriannam8
California
1 review
18 helpful votes
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May 24th, 2018

I ordered those tie up leggings from here and they are amazing. I wear them to yoga all the time, and they have maintained their quality. Paid over half what you'd pay at any mainstream yoga supply store, so I would definitely order again. Didn't need to email them or reach out because my item came within the time stated on the website. Great experience! Thanks!

Thumbnail of user amandaf50
Yasmyn C. – LunaDaze Rep

We are so happy to hear this <3!

Thumbnail of user serineg
New Jersey
1 review
0 helpful votes
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May 15th, 2018

I am really confused at all of the poor reviews on here. I think people jump the gun and get frustrated with small businesses because they have ridiculous expectations and don't read the details before placing an order. Anyways, I received my two rings in near record time (much faster than the expected wait time of 3 weeks), and they were brilliantly shiny and sparkly. They have not turned my finger green or black, and are able to be worn with almost all of my clothes because they match most things. Would absolutely order from them again!

Thumbnail of user pamelaa38
Wisconsin
2 reviews
16 helpful votes
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March 1st, 2017

I ordered an item on January 12,2017 and as of March 1,2017 I have yet to receive it. No tracking information is available, no email updates, etc. However, my credit card was charged promptly. After multiple emails to the company without a single response, I have decided to post this review. I will never order anything from this company again.

Thumbnail of user amandaf50
Yasmyn C. – LunaDaze Rep

We do provide tracking and we answer every email! Please reach out within the policy period so we can come up with a solution!

Thumbnail of user sandeeb1
New Jersey
1 review
1 helpful vote
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December 22nd, 2016

My daughter-in-law, who is super hard to buy for, picked out a shirt on this site. I ordered and was shocked at the extremely high shipping fees, but was more than willing to pay it to get her something she liked for Christmas. It's now 2 weeks later and still no delivery and no response to my email. Very disappointed!

Thumbnail of user amandaf50
Yasmyn C. – LunaDaze Rep

We have been in contact Sandee :)!

Thumbnail of user calistad1
Canada
1 review
25 helpful votes
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March 24th, 2017

I ordered a ring back in December. Have not received it as of march 24.17. I've left multiple emails. Them telling me only to wait. They deleted and blocked me from all social media platforms when I simply asked for my product or refund. They also accused me of being a fraud. I have sent my 50+ emails to my local police department. Never again. I earned my money by working hard and honestly. Disgusting way to spread your "Love and Light"

Thumbnail of user lorip107
Canada
1 review
12 helpful votes
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May 17th, 2018

There are no complaints here. I think this company is wonderful, the only thing I can think of would be that the shipping took a little bit longer than most, but I believe this is a smaller business with fewer hands on deck, so it is understandable. My princess halo ring is truly beautiful. It sparkles in the sun and the metal has not tarnished even a little bit. I get compliments on this everywhere I go. I would definitely do business with them again, perhaps even buying gifts for my loved ones. Love LD!

Thumbnail of user sarahc272
Washington
1 review
7 helpful votes
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September 18th, 2017

I received my white sapphire ring with one of the side stones missing, it was to be a gift for my Granddaughter's birthday, I am so upset that I won't even take the time or trouble to send it back. I have contacted them, but no response. Social security money down the drain.

Thumbnail of user amandaf50
Yasmyn C. – LunaDaze Rep

Hey Sarah, the best way to contact us is through email. We looked up all Sarah C's in our system, but we do not have an email from you? This unfortunately happens sometimes as these rings are very delicate! We can not control the entire delivery (once it is in the hands of the mail system)! We would be more than happy to replace your ring, free of charge. Just reach out over email!

Thumbnail of user lucyb78
Norway
1 review
0 helpful votes
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May 24th, 2018

I had read some comments about this company being slow to respond to emails, but I can tell you from my experience that is not the case. My email was answered within 24 hours, answered all of my questions, and my item arrived a few days later. The crystal pendant I ordered is truly beautiful for the cost. All in all, would absolutely order from there again.

Thumbnail of user amandaf50
Yasmyn C. – LunaDaze Rep

Thank you for your kind review :)!

Thumbnail of user dorothyh49
GB
1 review
0 helpful votes
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March 24th, 2017

I ordered a lovely ring and was so stoked when my ring arrived! I wear my ring all the time and I get so many compliments as people ask me if the stones are diamonds as the stones look so real, very good quality is all I can say. I'm very happy with the quick delivery too! You can't go wrong with this company, that's for sure, despite some crazy reviews. I had no bad experience. I live in the UK!

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Thumbnail of user amandaf50
Yasmyn C. – LunaDaze Rep

Thank you!

Thumbnail of user allainc
GB
1 review
17 helpful votes
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February 19th, 2017

My girlfriend loved her opal ring! She wears it nearly everyday. The shipping took a bit longer than I thought, but I didn't read the shipping information before. The customer service rep returned my call pretty quickly with an email so I recommend just using email instead of the phone number. They provided my girlfriend with an additional discount code in the package and she is pretty excited to use it. Thanks!

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Thumbnail of user amandaf50
Yasmyn C. – LunaDaze Rep

Thank you <3!

Thumbnail of user lisap269
California
1 review
10 helpful votes
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February 13th, 2018

I ordered the White Sapphire ring weeks ago. The funds were quickly taken from my account. No tracking number, No order information, Nothing. I have sent 5 different emails just wondering when it would be delivered and have heard nothing. I'm now trying to cancel my order and will never order anything from here again.

Thumbnail of user amandaf50
Yasmyn C. – LunaDaze Rep

Hey Lisa, we will address this through your emails and update your tracking information since it appears you never got it. Maybe your email was input wrong? Did you pay for tracking/ fast shipment? If not it can take some time, as explained on our website <3!

Thumbnail of user kevinc188
Illinois
1 review
0 helpful votes
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December 27th, 2016

My daughter ordered from this place for a present for her sister. She received confirmation it shipped but got no tracking number or how it shipped. They will not return emails or phone calls. Christmas has come and gone, no GIFT. Do not waste your time or money. Do not think they even care.

Thumbnail of user amandaf50
Yasmyn C. – LunaDaze Rep

We have sent you tracking and have been in contact since :)!

Thumbnail of user jop55
Australia
1 review
18 helpful votes
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May 15th, 2018

I was hoping that I ordered the Sapphire ring within enough time to give it to my grand daughter as a gift for her birthday, but was not sure if I timed it right. I reached out to the company over email and they shipped it quicker for me. After that, I received my tracking number so I was able to ensure it arrived on time, which it did. This company went out of their way for me and I would definitely recommend this to a friend. Thank you Luna Daze!

Thumbnail of user melissav49
Illinois
1 review
0 helpful votes
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April 17th, 2018

I read some of these other reviews and got nervous, but maybe they just didn't give the correct email. The moment I ordered I got a confirmation email, then within the week I got a processing email with info and tracking for my shipment.

I was a little worried, still, so I tested it and reached out. A representative got back to me in 2 days, but still even apologized for being late in response. She was very nice and responsive and even offered me a discount for future orders.

UPDATE: I got my jewelry within 2 weeks. A chakra bracelet, crystal tree necklace, and elegant ring. Everything is fantastic! Can't wait to order again next pay day <3

Service
Value
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Thumbnail of user anyan1
New York
1 review
1 helpful vote
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August 25th, 2016

I purchased a set of amazing rings. When they arrived, one ring was broken. I reached out to the company and asked for a replacement for that specific ring (sent a picture to them as well). A few days later, I was notified that they would send me another full set replacement. The customer service is amazing and the product is beautiful and amazing quality for the price. It takes a little while for them to ship but it's well worth the wait. I would definitely recommend them!

Thumbnail of user amandaf50
Yasmyn C. – LunaDaze Rep

Thank you for your support Anya, I am glad we could sort out the issue quickly! <3!

Thumbnail of user nadiab15
Netherlands
1 review
0 helpful votes
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February 19th, 2017

I got the cutest work-out clothing from this website for so cheap! I was nervous because of the bad reviews, but the clothing was great quality. I especially love my yoga pants (in teal) and my waist-trainer corset (in beige). Thanks for the extra gift, since I ordered so much. Pay for faster shipping because I had no problem!

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Value
Shipping
Returns
Quality
Thumbnail of user amandaf50
Yasmyn C. – LunaDaze Rep

Thank you!

Thumbnail of user ashleyc130
California
1 review
0 helpful votes
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November 18th, 2016

I ordered a pair of goddess yoga pants and I absolutely loved them. Fit perfect. Fast shipping and great customer service - received a response right away when I e-mailed them about my item. Thanks LUNADAZE!

Thumbnail of user laurenp51
Australia
1 review
1 helpful vote
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January 21st, 2017

I ordered a pair of Goddess Leggings and they came within 2 weeks (as expected because they were shipped internationally) They are the same material, stretch, sizing and colour that the description and pictures had shown and I love them! I read some reviews on here just after ordering them and was worried that I'd been scammed but my emails were returned almost immediately and I was given a time frame to wait before emailing again if they hadn't come. They came when I expected them and after wearing them around the house as often as I can I'm in love!

10/10 I would definitely buy from them again! I'm not sure if they used to be a bad website to buy from but they are definitely turning around if that's the case, my experience was good and I hope that one day the reviews on sitejabber have more good than bad.

Thumbnail of user amandaf50
Yasmyn C. – LunaDaze Rep

We appreciate your intricate response Lauren and we are very happy you love them!

Thumbnail of user lilyp19
North Carolina
1 review
6 helpful votes
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May 1st, 2018

Beauty, let alone authentic beauty is hard to come by, but Luna Daze pulls it off gracefully, without having to fork over a ton of cash... its a great deal, and Im so glad Ive found them!

Thumbnail of user valeries54
California
1 review
0 helpful votes
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March 23rd, 2017

Received it in the mail today! I adore it especially since I got it while it's on promotion, so it was so cheap! This website is a hidden gem.

Thumbnail of user amandaf50
Yasmyn C. – LunaDaze Rep

Thank you!

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From the business

Online retail store for bohemian and trendy clothing, elegant crystals, and accessories.

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Thumbnail of user amandaf50
Yasmyn C.
Customer Service Representative

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