• MangoMoney

MangoMoney

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Overview

MangoMoney has a rating of 1.3 stars from 11 reviews, indicating that most customers are generally dissatisfied with their purchases. MangoMoney ranks 5th among Debit Card sites.

  • Service
    1
  • Value
    1
  • Quality
    1
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
How would you rate MangoMoney?
Top Critical Review

“These people are crooks and liars!”

Jamie A.
1/10/24

That one star is even to good enough for these people. They have been telling me my card has been on its way for over 7 months and I have yet to recieve one! I had 130 dollars on that card and still haven't received it. I been on the phone so much with them I can tell them what move there going to male next. Person after person. Your getting your card by next week. If you want we can send out another and then you can just call and. Liars! "If there are still problems we will take this up with our HR department. They say that everytime. Do not do buisness with them.

Reviews (11)

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Thumbnail of user jamiea452
1 review
0 helpful votes
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January 10th, 2024

That one star is even to good enough for these people. They have been telling me my card has been on its way for over 7 months and I have yet to recieve one! I had 130 dollars on that card and still haven't received it. I been on the phone so much with them I can tell them what move there going to male next. Person after person. Your getting your card by next week. If you want we can send out another and then you can just call and. Liars! "If there are still problems we will take this up with our HR department. They say that everytime. Do not do buisness with them.

Tip for consumers:
There faulty.

Products used:
None because I never received anything.

Service
Value
Quality
Thumbnail of user jeannenen2
1 review
2 helpful votes
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December 2nd, 2020

If I were you I'd drop Mango now. I just started with Mango and the first month, $300.00 was taken out of my ATM. I actually had my card in my purse, so how this happened was a shock. My attorney said it probably was done by computer fraud. The bank refused me provisional credit and from September 16 2020 to today December 2,2020 they dragged the investigation and denied it.
They even requested a photo of myself so this had me believe they saw something on tapes.
This is awful, don't be stupid and stay with Mango.

Thumbnail of user eanm
1 review
3 helpful votes
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October 1st, 2018

No fraud protection, despite the Mastercard seal. Fees always higher than the interest. And when you try to close the account? Good luck! Make sure your balance is at $0 before you do because you will never see your $ again

Thumbnail of user edwardw155
1 review
4 helpful votes
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August 3rd, 2018

Despite repeated calls to customer service ( while being on hold up to 30 minutes), they have still not credited my savings account of 900 dollars that disappeared. They have admitted the fault on their end but still, days later, I have no access to my money. They will fix it ' tomorrow."
Tomorrow has yet to come.

Thumbnail of user chasadyg1
2 reviews
3 helpful votes
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January 26th, 2021

This company is trash. How the $#*! you hold pending money the merchant didn't take for a month. $#*! mango scamming $#*! I'm sure they'll have a lawsuit soon. Please don't get a card from them run like your life depended on it. All they do is lie. Mango has officially counted they last days

Thumbnail of user jeannenen1
1 review
3 helpful votes
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November 26th, 2020

Mango claims it may take 90 days to do a dispute. I have one since sept 15th. I asked for a provisional credit because that is their policy if it goes over 20 days. They refused me. They asked for my picture, which to me means they saw something on the reports. But that did nothing. I get paid once a month, and every month I get paid someone takes out funds from ATM.
I'm 73 years old and when someone takes funds from me, it causes a financial burden. In all my years I never had money taken out that I didnt approve. This was done with me having my card. Police told me it can be done by computers. Not happy at all.

Thumbnail of user nikej1
1 review
3 helpful votes
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March 8th, 2022

This company is completely scam they stole $5000 out of my card, vizonehelp. Tech was the one that file a case with them before i can get my money back

Thumbnail of user mikemengg
1 review
1 helpful vote
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August 24th, 2018

They closed my saving account 4 months ago. And then gave me all kinds of excuse to delay the check to me. Even until today I still have to call them again and again for the missing check.

Thumbnail of user donellb4
1 review
3 helpful votes
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June 1st, 2020

They are thief's and wouldn't help me
They hanging up n not helping with getting funds

I lost my card a month ago

N haven't received a new one

I sent n all my documents
I could think of
N I haven't

Over 3weeks

At this point I feel like my money
Is been toiling from

N there not helping
Any kinda way

Thumbnail of user redm13
1 review
2 helpful votes
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October 26th, 2015

The Mango Money Card appears to be a good deal and so I tried hard to sign up for one. In the end I was successful however the process was insane. Their site is more poorly designed than the original healthcare.gov.

First the site kept saying that "This action cannot be performed outside of the United States." Prior to the oil boom I can understand some people being unsure about whether or not North Dakota is an actual state and apparently there is in fact some bizarre legal grey area in this regard but the rep I spoke with said that in fact Mango considers ND a state and I should just try another browser because I CANNOT REGISTER FOR A CARD BY PHONE... really?! So I tried four different browsers to no avail and called back. Then they said I should try another internet service. I tried BEK (fiberoptic) and then CSI cable with same result.

Finally I registered by turning off the WiFi connection on my phone and using my phone's browser.

The very simple form however took about half an hour to fill out because their site has a forced mobile zoom function, instead of selecting a text box it zooms in. After clicking 100s of times I learned that the trick to filling out the form is to click slightly below the box and if the fourth form field won't work no matter what you try, reload the page because otherwise it never will.

Another mind boggling issue is that the form fields are bizarrely strict. To enter your birthday you must enter 1/1/1900 not ******* or 01/01/1900 or 01-01-1990 or 01 01 1990 or 1 1 1990.

Also if you put a space at the end of any field it is considered invalid.

It took me reloading the page six times to successfully get through filling out the form from beginning to end.

Why did I bother? I guess I wanted to know if it was possible to sign up. It is. Hopefully the card is worth it but I can't imagine the next best card offer has a website this infuriating.

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