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Been trying to get refund from otel.com since March and despite screenshotting the messages promising refund I am still waiting, they're full of lies and now otel.com website has been removed. Proof they had no intentions of paying up, they've been ignoring emails for months so knew this was coming. They've stolen tens of thousands of pounds.
DO NOT BOOK THROUGH OTEL.COM, METGLOBAL.COM OR HOTELS PRO! Absolutely be warned! I paid upfront a month in advance for my reservation and when I arrived at the hotel, they didn't have my reservation. I then had to pay the full amount again with the hotel, because the offer I paid for with "Otel.com" was never agreed on. After several promises that it would be resolved, the hotel informed me that Otel.com would take care of the costs... but then the OTEL.COM "company credit card in Istanbul" declined twice. I now have two charges and had to put in a dispute claim with my credit card company! DO NOT BUY OR BOOK ANY TICKET FROM OTEL.COM / METGLOBAL.COM / HOTELS PRO!
SCAM ALERT!
DO NOT DO BUSINESS WITH THE FOLLOWING COMPANIES OWNED BY METGLOBAL:
OTEL.COM
HOTELSPRO
TATIL.COM
PAYTREAK
THESE ARE FAKE SCAMMING COMPANIES WHO ARE NOT ACTUALLY ACCREDITED BY THE ORGANIZATIONS LISTED AT THE BOTTOM OF THEIR WEBSITES
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