• MetropolitanMovers.ca

MetropolitanMovers.ca

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Overview

MetropolitanMovers.ca has a rating of 2.9 stars from 36 reviews, indicating that most customers are generally dissatisfied with their purchases. MetropolitanMovers.ca ranks 25th among Moving Service sites.

  • Service
    21
  • Value
    21
  • Shipping
    18
  • Returns
    18
  • Quality
    20
2
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How would you rate MetropolitanMovers.ca?
Top Positive Review

“Awesome service”

Aubine P.
4/21/22

The guys were on time, worked really hard loading and unloading the van, they were really careful with our furniture and waited patiently for the keys to be released. Would absolutely recommend their services. Thanks!

Top Critical Review

“Terrible Company- DO NOT USE”

Nicole H.
4/12/18

Used them for our move on April 1. They showed up an hour early while we were still offsite loading the truck and then they clearly had no communication on the price that was quoted to us. They had a sketchy reason for not accepting our debit card so we paid in cash. It's been 11 days since I've used their service and have yet to receive an invoice. I have called EVERY single day since our move to obtain this invoice, each time getting a different answer.

Reviews (36)

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Thumbnail of user nicoleh140
North Carolina
1 review
0 helpful votes
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April 12th, 2018

Used them for our move on April 1. They showed up an hour early while we were still offsite loading the truck and then they clearly had no communication on the price that was quoted to us. They had a sketchy reason for not accepting our debit card so we paid in cash. It's been 11 days since I've used their service and have yet to receive an invoice. I have called EVERY single day since our move to obtain this invoice, each time getting a different answer.

Thumbnail of user aubinep
GB
1 review
0 helpful votes
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April 21st, 2022

The guys were on time, worked really hard loading and unloading the van, they were really careful with our furniture and waited patiently for the keys to be released. Would absolutely recommend their services. Thanks!

Thumbnail of user garyf701
California
1 review
0 helpful votes
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April 21st, 2022

The removal was carried out efficiently. The team worked solidly without breaks and without complaint. In fact, nothing was too much trouble for them. We highly recommend this company and will certainly use them next time we move.

Thumbnail of user randya309
Illinois
1 review
0 helpful votes
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April 20th, 2022

You should this company for your removals. We've used them twice now and have had really good service and experience both times. They are really competitively priced, and so worry about what sort of service you might get, but they are really professional, punctual and polite

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Thumbnail of user nickl304
Canada
1 review
1 helpful vote
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September 29th, 2020

A few days ago, Metropolitan did an absolutely amazing job during the move. I had to store some of my furniture into a storage POD and they did an extraordinary job of carefully wrapping, packing. And moving my furniture. They were extremely polite and friendly while maintaining a good level of professionalism. I would recommend their service to everyone and I will be definitely contacting them again for their service if needed. I couldn't recommend them enough!

Thumbnail of user nilsonj1
Canada
1 review
1 helpful vote
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March 17th, 2021

Where to begin? This was the worst experience I had with a move ever. They took 6 hours to do a 2-bedroom condo moving, with everything already packed and ready to go. The last company that I've used made the same move within 2 hours, with time to spare). The movers were super slow, not wearing a uniform, not wearing gloves, forgot to bring the mattress cover, and they spend the whole time horsing around and talking on the phone in a foreign language. They then destroyed a baseboard at my building (which I had to pay and refused to refund). And then they ripped my new office chair, and of course, refused to repay). And then they took a 1:30h lunch and CHARGED ME for this time. You can always expect some wear and tear on any move, but almost every single piece of furniture got damaged. And then the absurd charge: $750 (Which they tried to get in cash not to pay any taxes). Never again!

Thumbnail of user bevd34
Canada
1 review
0 helpful votes
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February 18th, 2021

I was asked for moving total prior to my move. Cancelled move due to that. Ower called and said the person that called me no longer worked for company. I called Barrie metropolitan movers and asked for Oliver and there was no one working by that way. Apparently there is something going on.

Tip for consumers:
Runnnnnn

Products used:
2 men and a van

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Thumbnail of user terryy72
Canada
1 review
0 helpful votes
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March 17th, 2021

This is absolutely the worst company to ever deal with. They are unprofessional in every way. They moved us about 6-7 months ago broke a 4K Samsung and expensive click broke mirrors and still to this day has not replaced any of these items. They give you the run around every time you call. They take your money immediately but won't replace the broken items. THIEVES! There managers are a joke as each one passes the buck to the next until you just give up. Totally crooked liars and thieves. DON NOT EVER ISE THIS COMPANY! IF they can rip you off they will.

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Thumbnail of user marioy20
New York
1 review
0 helpful votes
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April 28th, 2022

Most professional movers I've ever seen! Greatest price too!
Fast and extremely efficient.Not one item misplaced, scratched, or broken. These guys are real deal movers.

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Thumbnail of user fhilw
Texas
2 reviews
0 helpful votes
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May 15th, 2022

The experience with this company was great! Mover man was polite and very helpful. Appreciate the help, he had helped me set up certain things as well. Best service so far thank you!

Thumbnail of user stever1446
Colorado
1 review
1 helpful vote
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April 23rd, 2022

They were on time, effective, and pleasant, and I'm extremely happy with their service. I would highly recommend them to anyone relocating. Thank you for your great service and partnership!

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Thumbnail of user walterb505
New York
1 review
0 helpful votes
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April 19th, 2022

Very friendly and dependable, very consistent on each move that we have used this service and very loyal to their customers! Highly recommend for anyone moving locally or interstate.

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Thumbnail of user lucivaldoc
New York
1 review
0 helpful votes
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April 20th, 2022

Excellent service. They went that extra mile, to make my move easy. Thanks boys you were fantastic. Friendly and professional service from start to finish and great value. Thanks

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Thumbnail of user danielm3386
Illinois
1 review
0 helpful votes
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April 19th, 2022

Everything arrived in perfect order. Amazing service and price. Very impressive highly recommend. Great friendly service and nice to support a local company. Highly recommended!

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Thumbnail of user jacksonj77
Texas
1 review
0 helpful votes
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June 22nd, 2022

They were professional, friendly, and made us feel comfortable with them handling our things. I would definitely recommend them and will definitely be using them in the future.

Thumbnail of user davidj2624
Massachusetts
1 review
0 helpful votes
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April 18th, 2022

In reality it was a pretty easy experience. Everything was transported with care and arrived as it left, customer service was great as was communication. Price was pretty reasonable too!

Products used:
Shoes

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Thumbnail of user stevenw1530
Colorado
1 review
0 helpful votes
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May 15th, 2022

I'd recommend this company hands down 100%. I had the pleasure of experiencing a fantastic move with the best guys ever! Thank you so much

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Thumbnail of user sharonc1982
Bangladesh
1 review
0 helpful votes
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May 8th, 2022

Great movers; on time, got the job done (a heavy furniture move between floors) safely and fast! A great experience, would definitely call them again

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Thumbnail of user adamf651
Georgia
1 review
0 helpful votes
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April 27th, 2022

Will definitely use again. Thank you! The movers arrived on time, were friendly and professional. They worked quickly but carefully

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Thumbnail of user jasonk1307
Illinois
1 review
0 helpful votes
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April 14th, 2022

Fantastic comms, great price and incredibly helpful for an interstate removal. Thanks so much, would highly recommend

Thumbnail of user ethanw212
California
1 review
0 helpful votes
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April 18th, 2022

Very professional service. Even went out of their way to help with storage, and delivered exactly when I needed. Highly recommended.

Products used:
belts

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Thumbnail of user py5
Canada
1 review
0 helpful votes
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August 9th, 2018

Was not happy with the way they do business. They quote you on the phone, but when the person is on site to move, he spends, 15 minute to complete the contract of a 4hour minimum requirement to move, where they round up to the half hour if you go into the next hour.
The guy tells me that they charge $45 per item that is heavy to go downstairs, on top of a heavy item charge, before they see the location, then he says he would not recommend taking stuff downstairs because it would damage drywall, all the time complaining about how heavy items are. If they do not end up moving the items down the stairs because they are too heavy, you still are charged the $45 per item - however, he did not charge me as I made a complaint that the policy they have was not right. Will not ever use this moving company again. I do not mind paying for a service, but when there are charges that are not disclosed on the initial phone quote, and you end up paying double your quote - I have a problem with that.
The heavy item, was a wooden banker's desk, I told him and his 2 helpers, and my husband helped, to leave it in the hall of my house, which was 10' from front door, as I had enough of the guy complaining, I spent 15minutes to remove screws, and my 2 sons (same age as his helpers) took them down for me without damaging my drywall. Moving doesn't only require bronze, but some brains as well. Maybe if he spent more energy focusing on the job instead of complaining, what I wanted done would have been done, and I would not have felt bad paying for double the quote. When I called the company to complain, the feedback was basically, too bad you paid, cannot make any adjustments.

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Thumbnail of user adamw979
Florida
1 review
0 helpful votes
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May 16th, 2022

Amazing service Very helpful highly recommendVery quick and expertly done, so friendly and helpful, would definitely recommend! Thanks

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Thumbnail of user ethanh215
Georgia
1 review
0 helpful votes
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April 14th, 2022

Best Price helped me out with an excellent next-day interstate removal. Couldn't recommend this company more! Very impressed!

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Thumbnail of user jennyr324
New York
1 review
0 helpful votes
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April 20th, 2022

They are helpful and responsive, and provide a good service with a reasonable price. Thank you...

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About the business

Winnipeg moving company is an established moving service for more than 6 years that caters local and long distant moving services. That is why you should not worry if you’re planning to move far away from Winnipeg because we can easily get you there without a sweat. If you’re thinking that your priceless piano or china may not make it in the moving because it’s big and fragile, our company assures you that we can pack your large things and carry them safely on the journey. We also have the most skilled, experienced, and honest movers in Winnipeg. We have the most reasonable prices for local or long distances moving plus you get a free quotation from our website. Winnipeg movers don’t charge extra and hidden fees when the relocating is finished. Our company wants to maintain a respectable reputation, which is why we value our clients. Our movers are also dedicated and passionate about their work. So if you’re looking for a trusted and honest moving company, Winnipeg moving service is just a call or click away to ease your moving doubts!

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