Has anyone actually received a refund?
And what is the custom charge all about? I don't want this to mess with my credit, but I was completely unaware of this charge before ordering these items. :(

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Has anyone actually received a refund?
And what is the custom charge all about? I don't want this to mess with my credit, but I was completely unaware of this charge before ordering these items. :(

asked by Celia K. on 8/19/15

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silvia j. · Answer 1 · 2015-10-26T04:24Z

silvia j.

on 10/26/15

It took me several emails and about 3 months to get refund. I have never experienced this kind of customer horrible customer.

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Charlotte E. · Answer 2 · 2015-08-22T04:58Z

Charlotte E.

on 8/22/15

It took 3 months and many many emails for me to get my money back. Each time you email customer service you talk to a different person, so you get different answers and levels of competency each time.

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Alyssa T. · Answer 3 · 2015-08-20T06:43Z

Alyssa T.

on 8/20/15

I never was charged a customs charge BUT I did get a refund for my order. It took a lot of persistence and badgering of them and I actually threatened to open a PayPal case as that is how I paid and only then did I get a refund. I think it was about a week straight of emailing them before I got my money back

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Missguided US Questions & Answers

Has anyone actually received a refund? And what is the custom charge all about? I don't want this to mess with my credit, but I was completely unaware of this charge before ordering these items. :(