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    Mistplay

Mistplay

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Overview

Mistplay has a rating of 2.3 stars from 53 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Mistplay most frequently mention gift card problems. Mistplay ranks 485th among Gaming sites.

  • Service
    31
  • Value
    30
  • Shipping
    21
  • Returns
    14
  • Quality
    26
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
13
View ratings trends
7
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How would you rate Mistplay?
Top Positive Review

“Gains for games!”

McKenzie M.
12/14/23

Let's just be honest, I am going to play games on my mobile device, so I may as well get rewarded for that! Mistplay makes that possible by rewarding me for time spent playing games. I am able to choose from a large variety of giftcards, and it doesn't get much better than this! I've been a loyal mistplayer for quite a few years now, and they never let me down!

Date of experience: 12/14/23
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Top Critical Review

“Beware. They place accounts on hold when you redeem”

Allan P.
9/12/24

Right after I requested a $15 gift card that I had earned, they put my account on hold for a violation of the TOS and refused payout. All I did was play boosted games, along with a couple that I play frequently. The boosted games included slots and solitaire games. Mistplay refused to tell me what they claimed I had violated, and I know without a doubt that I didn't violate any of the terms of service. I played games supplied and promoted by Mistplay, occasionally unpleasant ones, to try to boost points. They have an F score with the BBB, where the majority of the complaints were identical to mine. When I lodged a formal complaint, their only response was that the account would remain banned. Hopefully, a class action will be forthcoming.

Date of experience: 9/12/24
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Reviews (53)

Rating

Timeframe

Other

Thumbnail of user aplotkin2
Mississippi
1 review
2 helpful votes
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September 12th, 2024

Right after I requested a $15 gift card that I had earned, they put my account on hold for a violation of the TOS and refused payout. All I did was play boosted games, along with a couple that I play frequently.

The boosted games included slots and solitaire games. Mistplay refused to tell me what they claimed I had violated, and I know without a doubt that I didn't violate any of the terms of service. I played games supplied and promoted by Mistplay, occasionally unpleasant ones, to try to boost points. They have an F score with the BBB, where the majority of the complaints were identical to mine.

When I lodged a formal complaint, their only response was that the account would remain banned. Hopefully, a class action will be forthcoming.

Service

Date of experience: September 12, 2024

Thumbnail of user lorastewart68
Tennessee
1 review
1 helpful vote
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July 16th, 2024

I've played the games forever to get to 4500 points and them when I tried to get my PayPal paid, it keeps telling me that there is already an account under this email. I have reached out to several different people send I've still not received and help or any money...

Service
Value
Shipping
Returns
Quality

Date of experience: July 16, 2024

Thumbnail of user moonw8
California
2 reviews
1 helpful vote
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July 8th, 2024

If you're willing to trade your phone space and time for the potential of getting money go ahead and download. Like many others they decided to ban me without saying why or offering an opportunity to remedy whatever it is they detected.

Luckily i didn't trust them and cashed out in $10 increments but that's obviously too much for them and my account was banned. So if you hoard your earnings you'll be in for a rude awakening and won't get the payout you think you're getting.

Service
Value
Quality

Date of experience: July 8, 2024

Thumbnail of user gemmasoftley.gs
GB
1 review
0 helpful votes
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November 12th, 2024

I'm starting to really think the positive reviews are paid for, because the time it took me to build almost £10 was on only boosted games, I find it very unlikely people are making $15 daily, added the hold accounts for no reason stating terms breached while not provide details or which or how, their appeals process they direct you to is a sham, and you aren't likely to be one of these magical lucky ones who gets to payout, I've seen so many reviews where accounts were held up on payout, I didn't even get that far, my phone died midgame and when I turned it on and started up mistplay, account held go submit and appeal. I've been appealing for month and now I'm at my end, the app is going, all games linked and im trying to find a way to make legitimate complains against the company, if so many have had tome wasted, I'm not an error they won't fix, I'm a pattern they've produced purposely, of clumping genuine player customers in with scammers.

I'm trying testerup with little hope but with let folks know if it works better

Tip for consumers:
I really hope legal action can be brought against them, I'm no way near the only person itth this experience

Products used:
Played boosted games mostly, dragon merge, domino something and a zombie survival game etc, and mistplay could record all, the app seemed very polished but their practices are scam like

Service
Value
Quality

Date of experience: November 12, 2024

Thumbnail of user sandram1911
Kentucky
2 reviews
3 helpful votes
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June 27th, 2024

There is no way I could begin to write the trouble i had with this so called earn money app. But just suffice it to say DO NOT DOWNLOAD THIS APP. It is a scam and you will not receive any reward for points earned. They should be reported to someone for the way they scam people.

Tip for consumers:
That it is a scam . You get no reward for your points

Products used:
Points from mistplay . You can redeem for gift cards

Service
Value
Shipping
Returns
Quality

Date of experience: June 27, 2024

Thumbnail of user mmstephenlilly
Canada
1 review
3 helpful votes
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April 25th, 2024
Verified purchase

What a scam
What a scam. I played for months, then as soon as I have enough, I cash in my points for a $50 amazon gift card. Got the confirmation email and points were taken. When I reached out to customer support they said "Hello,

Thank you for reaching out to Mistplay Support.

Unfortunately, we are unable to reactivate your account or provide further details at this time.

Best,
Ben | Team Mistplay"
What a scam

Service
Value
Shipping
Returns
Quality

Date of experience: April 25, 2024

Thumbnail of user hardyw278
Washington
1 review
1 helpful vote
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March 9th, 2024

I played on this app for months and always found a reasoning that they wouldn't pay you do not load this garbage it is false advertising I never received one penny

Service
Value
Shipping
Returns
Quality

Date of experience: March 9, 2024

Thumbnail of user sarad888
Canada
1 review
12 helpful votes
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January 20th, 2024

I have spent hundreds of hours and even with my banking information I still have never received anything from them. I do not get a response from customer service it's just an automatic message with zero help. I am going to make sure everyone in my city and spread the word that this IS a scam!

Service
Value
Shipping
Returns
Quality

Date of experience: January 20, 2024

Thumbnail of user bobbya21
South Carolina
22 reviews
81 helpful votes
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April 8th, 2024

This app is ran by foreign aliens, and no not green men from Mars or Neptune,I am talking about those turban wearing folk over seas, they say you violat thea tums of suvice so to spek.

Service
Value
Quality

Date of experience: April 8, 2024

Thumbnail of user supera9
Australia
1 review
19 helpful votes
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December 7th, 2023

I set out to earn 9000 points in order to obtain a $50 Coles voucher for Christmas. I began to get quite close to my goal and was then locked out for 'violating the terms of service'. Mistplay support is the biggest joke I have come across. Upon requesting information as to what I had allegedly done, the response I received was "We are unfortunately unable to reactivate the account or provide further details at this time.". Don't waste your time!

Tip for consumers:
It is possible to achieve large point targets through some boring games but if you earn too many points you will be blocked. Don't waste your time.

Service
Value

Date of experience: December 7, 2023

Thumbnail of user kenzjo1
Illinois
1 review
1 helpful vote
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December 14th, 2023

Let's just be honest, I am going to play games on my mobile device, so I may as well get rewarded for that! Mistplay makes that possible by rewarding me for time spent playing games. I am able to choose from a large variety of giftcards, and it doesn't get much better than this! I've been a loyal mistplayer for quite a few years now, and they never let me down!

Service
Value
Quality

Date of experience: December 14, 2023

Thumbnail of user honeys12489
Washington
1 review
0 helpful votes
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November 27th, 2023

It's a legit game; I highly recommend playing. It's great for passing time while making a little extra cash on the side!
The game Match Master is by far my favorite game to play. It does take some time to build up your account. I created a collage of sceenshots to show my results and how I cashed out. I've been playing for months now and I've cashed out 3 times $50 twice and the other $25 and! I'm building up my account again. You can follow my profile shown in the screen shot, if you want to follow my progress!

Service
Value
Shipping
Quality

Date of experience: November 26, 2023

Thumbnail of user donaldloomos
Idaho
1 review
5 helpful votes
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November 28th, 2023

Update: As of this morning (November 29,2023) I got an email apologizing and restoring my account. Which I appreciate. I was still never told what rule was supposedly violated to result in the initial ban or how it was resolved which is frustrating.

I had this app installed less than a day and was blocked because they detected a "terms of service violation" I appealed and after trying to communicate with them for a few days they said "they were confident in their decision." Despite asking many times I was never told what violation I supposedly committed. I read through the TOS and couldn't find any that I had broken. Poor communication through out and unfairly banned. May be legit but beware they can cut you off for no reason at all.

Products used:
Played 3 games through the app

Value

Date of experience: November 28, 2023

Thumbnail of user lindaw3834
Alabama
2 reviews
0 helpful votes
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December 17th, 2023

I have been using this site for about 6 months and the only problem I have with it is the drop down notifications that affect game play sometimes. I just turned in my points for $100 and used it for Christmas shopping on Amazon. Totally worth it!

Date of experience: December 15, 2023

Thumbnail of user mellanied2
Washington
1 review
35 helpful votes
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June 9th, 2023

Not even worth 1 star. This platform is a scam. They block you if you earn too many points saying that you violated Terms of Service. Customer Service only sends automatic, pregenerated text in response that doesn't resolve any issues nor reactivate account. Heed the reviews. Do not waste your time. Mistplay needs to be reported and shut down for fraud.

Tip for consumers:
Mistplay needs to be shut down for fraudulent business practices.

Date of experience: June 9, 2023

Thumbnail of user danielb3788
Indiana
1 review
5 helpful votes
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February 15th, 2024

I've never used MistPlay, or other "play games for gift cards apps". But it sounds too good to be true. I do remember an online scam, which I unfortunately fell for once, where you participate in surveys and earn $100 and $500 Wal-Mart gift cards for answering questions. Spoiler Alert: There was no gift cards. They are just fishing your personal information, getting you to select deals/download apps, and then nothing happens. It acts like you haven't selected any deals, even if you have. If you're lucky, like I was, you get your email account spammed really bad. If you're not so lucky, you might become a victim of identity theft (they ask personal questions, fishing for banking information, credit card information, personal income, disability payments). Whether it's answering surveys for gift cards or playing games for gift cards, the gift cards are never going to come. It's a scam. Don't waste your time or money. Otherwise, some shyster is getting rich dishonestly by stealing from you. That's all I can say about this.

Date of experience: February 15, 2024

Thumbnail of user ashleys1409
Texas
6 reviews
1 helpful vote
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July 3rd, 2022

This is the best app ever I highly recommend it you're not going to be disappointed you're going to have to wait 48 hrs for a giftcard amazon visa starbucks paypal game stop eta they got it you can also choose a game to play and earn points hope you enjoy playing it as much as I do.

Date of experience: July 2, 2022

Thumbnail of user sciencematter4u
Florida
1 review
21 helpful votes
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July 29th, 2023

MISTPLAY Scam app. Do NOT download! They may tell you they are legit but they are not. I only played for about a week. It took forever just to get $10.00 worth of points. When I went to cash out they pull some BS and place my account on hold. When I ask why? They never told me, even after 3 request. But they stated that accounts on hold can NOT pay out. SCAM! Save yourself the hassle. Do NOT download this scam, who knows what else they steal. If I could I would give 0 stars.

Tip for consumers:
MISTPLAY Scam app. Do NOT download! They may tell you they are legit but they are not. I only played for about a week. It took forever just to get $10.00 worth of points. When I went to cash out they pull some BS and place my account on hold. When I ask why? They never told me, even after 3 request. But they stated that accounts on hold can NOT pay out. SCAM!!!! Save yourself the hassle. Do NOT download this scam, who knows what else they steal. If I could I would give 0 stars.

Service
Value
Quality

Date of experience: July 29, 2023

Thumbnail of user mareks35
South Carolina
7 reviews
26 helpful votes
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November 18th, 2021

Mistplay is one of those apps, where you earn points for playing games. I am using it more than a year, runs smooth, never had issues, plenty of games to play, everyone will find favorite genre there. To receive gift card usually takes 48 hours, but you will always receive it. Exchange it for Google play, Amazon, Paypal, VISA, Xbox, GameStop, Playstation, Starbucks, H&M, Nintendo, Sephora, Spotify, ebay - gift cards. They add new games weekly and have regular contest, where winner get 10,000 units (worth over 30 US dollars) I am not playing every day, but during that time earned 71,718 units, what is worth over 200 US dollars. So, if you like playing mobile games, this app is worth to try and has fastest and easiest way to earn gift cards, comparing to other similar apps, tried them all and Mistplay is my favorite!

Tip for consumers:
Different games, give a different amount of units, so if you want to earn them faster, make sure you play games which are labeled with as more green stars as possible.

Products used:
Gift cards

Service
Shipping
Quality

Date of experience: November 17, 2021

Thumbnail of user nataliev268
Florida
2 reviews
1 helpful vote
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November 28th, 2023

They say what they're going to do, and do it. Its black and white. They gave me a $5 google play card a few weeks ago. MAKE SURE WHEN YOU GO TO PLAY YOUR GAMES, THAT YOU GO THROUGH THE MIST PLAY APP! Otherwise, they cant track your progress to give you the proper credits. This app is fantastic. I use it all the time and get free cards. No surveys needed.

Products used:
Google play gift card

Service
Value
Shipping
Quality

Date of experience: November 27, 2023

Thumbnail of user bdckmc1286
Florida
1 review
1 helpful vote
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October 3rd, 2023

I have been on mistplay for a while now and only had 1 casout of maybe 50 not approved. I have made at least $300 playing games that i would be playi g anyway

Date of experience: October 3, 2023

Thumbnail of user kati17241
Kentucky
1 review
0 helpful votes
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November 26th, 2023

Hundreds of Very fun & addictive games that will have you playing for hours. Lots of great prizes including money.

Service
Value
Shipping

Date of experience: November 25, 2023

Thumbnail of user jonathantrudeau2
Connecticut
1 review
1 helpful vote
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December 14th, 2023

Best app I have ever utilized to acquire gift cards in such a short time and only takes 2 days! Very impressive app!

Service
Value
Shipping
Returns
Quality

Date of experience: December 14, 2023

Thumbnail of user sbabin.eng
Canada
1 review
2 helpful votes
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November 26th, 2023

Great app, with multiple games and genre. Contest and events spice up the daily play. I strongly reccomend.

Date of experience: November 26, 2023

Thumbnail of user desaraem
Washington
3 reviews
1 helpful vote
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October 26th, 2020

Play games by downloading your favorite games in the app... list refreshed weekly and rewards add up quickly

Date of experience: October 25, 2020

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