How easy is it to get a hold of customer service at Moderno Collections?

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How easy is it to get a hold of customer service at Moderno Collections?

asked by Daniel A. on 12/11/20

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Catherine R. · Answer 1 · 2021-04-01T11:13Z

Catherine R.

on 4/1/21

They don't give you anything but an automated response- I tried politely 3x, and pretty firm in my 4th. We'll see what happens now since I filed a complaint with the Federal Trades Commission and the Better Business Bureau.

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Sharon L. · Answer 2 · 2021-01-03T03:24Z

Sharon L.

on 1/3/21

Extremely slow and when they do, they don't answer your questions, they send an email saying they shipped something and you just have to wait over a month to see if something actually shows up.

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M L. · Answer 3 · 2020-12-11T05:08Z

M L.

on 12/11/20

They don't respond till the item is outside their return policy deadline.

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How easy is it to get a hold of customer service at Moderno Collections?

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