• MountainCrestGardens

MountainCrestGardens

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Overview

MountainCrestGardens has a rating of 3.9 stars from 137 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MountainCrestGardens most frequently mention perfect condition, and customer service. MountainCrestGardens ranks 4th among Plants sites.

  • Service
    4
  • Value
    4
  • Shipping
    4
  • Returns
    1
  • Quality
    4
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How would you rate MountainCrestGardens?
Top Positive Review

“Waiting for Growth”

Susan J.
3/15/18

All my plants arrived in good condition. The succulents were smaller than I expected, but as long as they're hardy, they should flourish. The cacti are a much larger size. I've planted them in pots because it's still cold here in TN. Can't wait for spring, but I'm hoping they'll soon grow roots and think about flowering.

Top Critical Review

“Great Quality and Healthy Plants”

Mary W.
12/12/17

Quick shipping, wonderful plants and customer service. They included a couple of extras, just in case there were any issues.

Reviews (137)

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customer service (7) plants (90)
Thumbnail of user susanj203
Tennessee
1 review
0 helpful votes
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March 15th, 2018

All my plants arrived in good condition. The succulents were smaller than I expected, but as long as they're hardy, they should flourish. The cacti are a much larger size. I've planted them in pots because it's still cold here in TN. Can't wait for spring, but I'm hoping they'll soon grow roots and think about flowering.

Thumbnail of user susied7
Illinois
1 review
0 helpful votes
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February 19th, 2018

Every single plant was perfect! These make me so happy and I love to share them with others too! Mountain Crest Gardens obviously take wonderful care of their plant and it shows! I will definitely be a repeat customer!

Thumbnail of user maryn543
South Carolina
1 review
0 helpful votes
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September 21st, 2020

I ordered 25 soft and 25 hard succulents which arrived the next week. It made me so happy to see the healthy green babies all in their own dirt and pots with full root balls. Reordered from them three times now and will again.

Thumbnail of user ericag54
Colorado
1 review
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April 11th, 2018

These plants were fabulous, intact & a quality product. I also love how you used recycled paper to protect priceless plants. Very well thought out. I'm hooked on ordering my garden needs from your site & will spread a positive word. Thank you

Thumbnail of user wendyn36
Washington
1 review
0 helpful votes
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April 29th, 2018

I received my best customer service experience in quite some time from Vince. I needed a rush order and he made it happen for me with no problem. The product was shipped the same day and received within three days of ordering!

Thumbnail of user jeanneb55
Connecticut
1 review
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March 4th, 2018

I received my plants in good order. Planted them within a few days, lightly watered, placed in the sun and can't believe how they all popped up and took to being planted. I bought enough to give as gifts. Beautiful. Will purchase from Mountain Crest again
Jeanne

Thumbnail of user jackied75
Texas
1 review
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December 10th, 2017

Arrived in tact and healthy. Appreciated the flyer with care instructions included and succulents started to stretch and look even more amazing within 24 hours. Looking forward to presenting them at my corporate event!

Thumbnail of user sarahs453
Massachusetts
1 review
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April 30th, 2018

Another order that was shipped fast & everything arrived in great condition. I just love ordering plants from here. Such a wonderful quality & selection of stuff. I now how to buy more tables to fit all my plants!

Thumbnail of user tressas2
Wisconsin
1 review
0 helpful votes
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May 11th, 2018

I am a happy plant mom, as my plants arrived in perfect condition :) Thank you again for the excellent customer service, quality products, and fast shipping. It amazes me that the plants I purchase online and have shipped look better than any I find in store.

Thumbnail of user johnnyh367
Georgia
4 reviews
4 helpful votes
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February 25th, 2023

I am very impressed with Mountain Crest Gardens! I ordered a set of different succulents, 3 gallons of Bonsai Jack® Succulent & Cactus Soil, and also pots for my plants. The variety of succulents on the website is impressive, the reviews are very good too, so I took my chance and never regret it. The succulents arrived in perfect condition and were well-packaged to prevent damage during transit. The pots were also high-quality and stylish, adding a nice touch to my home decor. The soil provided was of excellent quality, which is important for the health of succulents. I appreciated the clear care instructions provided with the order, making it easy for me to maintain my new plants. I highly recommend Mountain Crest Gardens to everyone!

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Thumbnail of user charlese93
North Dakota
1 review
0 helpful votes
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May 15th, 2018

This is the second time I've ordered from Mountain Crest Gardens and I could not be more pleased with the quality. They also pack the plants extremely well, and even after a week in transit the plants arrived in top quality. I ordered 2 mixed trays of 25 succulents and only one looked a little iffy. I will definitely continue to support this company!

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Value
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Quality
Thumbnail of user joshuaj48
Alabama
1 review
0 helpful votes
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March 7th, 2018

I got all my plants last weekend and they're amazingly beautiful! They all arrived extremely healthy and I got a diverse selection of cacti and succulents. I really appreciated how all of the succulents were names so I can easily look them up and make sure I'm taking care of them we'll, I do wish the cacti were similarly named actually. It also made me really happy how the shipping container was filled with with sustainable materials so I don't have to be guilty about tossing a bunch of stuff into a landfill!

Thumbnail of user takikok
South Carolina
1 review
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March 27th, 2018

All of my 11 plants I ordered were packed with care and arrived intact. All had their name tags, and thorough care instruction was included.
Everything was bigger and more vibrant than I expected to be after a long trip. Very pleased with all of my purchase. They are extremely healthy plants and already looking great in my garden. Can't wait to see the grow!
I will definitely recommend their business to my friends and I will be a repeater myself for sure.

Thumbnail of user nancye57
New York
1 review
0 helpful votes
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March 2nd, 2018

My plants are terrific, thankfully! I had great tracking information, but unfortunately the package got stuck in Newark, New Jersey for an extra night in very cold conditions. They were delivered the next day and the plants were nearly frozen, as the heat pack was no longer emitting any heat. The plants lost a few leaves but after warming up, and getting some water are beautiful! Shipping method should be changed, especially with live plants. I give the plant quality FIVE STARS, but the shipping method a TWO.

Thumbnail of user susanl211
Arizona
1 review
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December 13th, 2017

Absolutely trust this site to help you bring succulents to your home! Already planning my next order. Ordered, delivered in excellent condition just as promised! These plans are so healthy they almost look fake... but of course are soooo much better!

Thumbnail of user annap166
Washington
1 review
0 helpful votes
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April 29th, 2018

I am new to the succulent world, but had heard amazing things about the plants from Mountain Creat. I decided to take a chance and order several different varieties. They arrived quickly, in beautiful condition, and are doing great so far! Now lets pray my thumb goes green and I can keep these beauties alive!

Thumbnail of user georgee58
California
1 review
0 helpful votes
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April 29th, 2018

Plants carefully packed and arrived in excellent condition. All are plants are in ground and thriving. (Mountain Crest Gardens is only about 100 miles from my home.) I've purchased from other online sellers and was impressed with care taken by MG.

Thumbnail of user jesss75
Missouri
1 review
0 helpful votes
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May 17th, 2018

This was my first time ordering plants online and I was not disappointed! My succulents were healthy and unharmed on arrival and are already looking bigger than they did when I got them. I will be ordering again from Mountain Crest in the future.

Thumbnail of user cindyg114
Missouri
1 review
0 helpful votes
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May 7th, 2018

I have bought succulents a lot of places, but this is definitely one of my favorites. They have very good prices, a lot of beautiful plants from which to choose that are always sent timely and well-packaged.

Thumbnail of user jessicac269
New Mexico
1 review
0 helpful votes
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April 29th, 2018

We did this as a program for our dorm and about 50 people turned out to pot the succulents. They were easy to transfer and were fresh and healthy when we received them, besides having beautiful color!

Thumbnail of user rileym53
Florida
1 review
0 helpful votes
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May 11th, 2018

I ordered 9 different soft succulents (mostly rosettes) and for the most part Im happy. Shipping quality was excellent, packaging was suburb, and most of the plants were in fantastic condition. My only complaints are that the Graptoveria Debbie was not recognizable as a Debbie to me and seemed to be in rather poor condition (multiple leaves had come off in shipping - not common leaf loss but It seemed more like a water issue so I cant use them to propagate) and very few leaves were left. There were also quite a few plants that were unrecognizable next to their photo on this site. Im aware all plants have differences that make them unique however plant and leaf shape as well as being in the same color genre should usually be expected. Overall I would definitely recommend them (I already have) and I now have 9 healthy happy plants.

Thumbnail of user jenniferm493
New Jersey
1 review
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April 2nd, 2018

I ordered 3 different types of succulents, and they came a week in from order date. They were in great condition ( I was worried that the outside cold and handling of the package was going to damage them, but they were well packed and intact when I received them). I will be purchasing more plants from here again would definitely recommend.

Thumbnail of user dmm4
Washington
1 review
0 helpful votes
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January 25th, 2018

I've been an African violet and outdoor gardener most of my adult life. Succulents have recently become a fascination. Mountain Crest Gardens had a lot of positive buzz online so I decided to make my first purchase with rhem. The plugs arrived in great shape! I am very pleased with the quality of the plants and the packaging.

Thumbnail of user roseannr2
Arizona
1 review
0 helpful votes
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April 11th, 2018

My succulents arrived quickly and in perfect condition. When I saw how the delivery guy was handing me my package, I was afraid I was going to find a big mess inside the box, but I opened it and it was so well packed that nothing was disturbed. They're so cute that I can't stop looking at them and I can't wait to make my daughter's baby shower favors!

Thumbnail of user maryw327
Colorado
1 review
0 helpful votes
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December 12th, 2017

Quick shipping, wonderful plants and customer service. They included a couple of extras, just in case there were any issues.

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About the business

Large variety of succulent plants available: Sempervivum, Sedum, Soft & Hardy Succulents, Echeveria, and affordable Wholesale Succulent Plug Trays.

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