• Amazon Mechanical Turk

Amazon Mechanical Turk

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Overview

Amazon Mechanical Turk has a rating of 2.0 stars from 62 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Amazon Mechanical Turk most frequently mention customer service problems. Amazon Mechanical Turk ranks 388th among Work At Home sites.

  • Service
    10
  • Value
    10
  • Shipping
    4
  • Returns
    6
  • Quality
    9
5
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How would you rate Amazon Mechanical Turk?
Top Positive Review

“Good Online work”

Debbie P.
1/4/16

I work on Amazon Mechanical Turk and there are many dollar amounts to be made. It is great for small amounts at a time. The money can go directly to your bank or Amazon account. 2 Draw backs I can see is the time it takes to get paid from some hits you do and being able to get paid through Pay Pal. That would be good if they did that.

Top Critical Review

“Suspended account mturk wont help me reinstate and wont tell me why”

Matt B.
12/15/19

I am so sick of being treated like this. All i wanted to do is get another going after i stopped using my old account years ago. That old account was suspended. Then i tried to make a new account and they said i am not "permitted" to work at amazon m turk. Truly disgusted with the unfairness. I hate being treated like this. I just get walled out for some ungodly reason. I hope you enjoy these bad reviews mturk cause im just getting started.

Reviews (62)

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Reviews that mention popular keywords

bank account (8) mechanical turk (13) customer service (4) hits (14)
Thumbnail of user lindaf77
1 review
17 helpful votes
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June 5th, 2016

Mechanical Turk was originally a way for people all over the world, and in poor countries in particular, to make small amounts of money easily. By 2011, there were workers in 190 countries. Because a mastery of English is necessary, at some point Amazon started taking only American applications. (If anyone knows when the change was made, let us know in your review.)

Because workers are independent contractors, i. E. self-employed, the US minimum wage law doesn't apply. So there's no Turk in Third World countries, where a few dollars can be meaningful income, while Americans create all sorts of ways to be successful at working for pennies. That's the irony.

Thumbnail of user mattb415
1 review
4 helpful votes
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December 15th, 2019

I am so sick of being treated like this. All i wanted to do is get another going after i stopped using my old account years ago. That old account was suspended. Then i tried to make a new account and they said i am not "permitted" to work at amazon m turk. Truly disgusted with the unfairness. I hate being treated like this. I just get walled out for some ungodly reason. I hope you enjoy these bad reviews mturk cause im just getting started.

Thumbnail of user ashaj4
1 review
4 helpful votes
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March 26th, 2018
• Updated review

I tried to contact the company through their toll free number and customer service support was excellent. They asked me a few clarifications regarding my account details twice which I answered after which they permitted me to work from the next day.

Excellent trouble-free site for those wishing to work online
March 26th, 2018
• Previous review

The payment is sometimes good and the work type is varied and interesting. I find some of the tasks very well paying while some do not pay as much.

Tip for consumers:
Please be careful that you don't false information about your account. Also work on tasks that you are comfortable with. Most tasks offer preview mode which is useful before accepting it.

Service
Quality
Thumbnail of user kenh57
1 review
18 helpful votes
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April 20th, 2016

It isn't a scam but it doesn't make much money. According to Forbes "estimates of what workers can earn on these crowdsourced tasks range from about $1.20 to $5 an hour without any benefits. Employers treat them as independent contractors not covered by federal minimum-wage legislation".

Thumbnail of user ramar31
2 reviews
0 helpful votes
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March 21st, 2023

In April 2012, I joined Amazon Mechanical Turk (MTurk) and began earning over $600 per month through the platform until 2017. However, from 2018 to the present, my monthly earnings have decreased drastically to just $80. This is due to Amazon Mechanical Turk increasing their pricing from 20% to 40%, which has resulted in clients leaving the platform in disappointment. I am frustrated and saddened by this change, as the platform's management has behaved rudely and shamefully. This increase in pricing has resulted in losses for everyone involved - MTurk, workers like myself, and clients. It is disappointing to see such poor management decisions negatively impacting the lives of so many people.

Service
Value
Thumbnail of user jakef143
1 review
5 helpful votes
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August 9th, 2020

As a requester I can say that more than half of the 'people' you recruit for your jobs will be bots or scammers. That's just how this platform works and Amazon doesn't care. If you want real results be prepared to slog through rejecting the same number of fake results. Also be prepared to have some fakes slip through.

Thumbnail of user karad34
1 review
5 helpful votes
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June 4th, 2019

This is great for me as a small side income. Pay a bill here and there it's obviously not a full-time job but if you're a stay at home mom it is a great way for extra money. It's very small pay it first but as you keep going some jobs will pop up you qualify for with higher pay. I have done my first transfer and everything went smooth. No problems yet. Hopefully it continues to go smooth

Thumbnail of user christinea347
3 reviews
11 helpful votes
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August 6th, 2023

If I could give zero stars I would. I had a Mechanical Turk account but haven't used it for awhile. When I went back online to try to find some work, I received a message that my account was suspended.

Can't get a reason why or anything because all three requests I have sent to the appeals email they provide have gone unanwered!

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Value
Quality
Thumbnail of user travisw336
1 review
2 helpful votes
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August 17th, 2022

Made a "free" AWS account as required. Within a week it was hacked and I was charged over $270. I was then forced to spend over 8 hours changing the settings for a "server/database" the hackers created as AWS claims they can't close the account or credit without everything being reversed by you. Even if you didn't want ANY of the scam services Amazon shills. It has been over 3 weeks and I still do not have my money back. Avoid this scam and AWS needs to go bankrupt. $#*!ing thieves

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Value
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Quality
Thumbnail of user markb403
2 reviews
11 helpful votes
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June 10th, 2017

This is a joke. Amazon should be ashamed of this crap.The majority of the tasks don't work and just waste your time. Seroiusly makes me want to reconsider wether I should even continue doing business with Amazon.

Thumbnail of user kirannb
1 review
5 helpful votes
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September 16th, 2020

Complete piece of junk. They reject your application without giving a reason. Am an AWS and Amazon customer, will stop using their products and services. They don't forget to bill you for their services and religiously follow up with reminders/alerts. But when it comes to supporting your side hustle initiatives, they give you a thumbs down. MTurk is a fraud

Thumbnail of user dottij
3 reviews
23 helpful votes
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October 20th, 2017

I tried to sign up with Amazon HIT, set up my account, and I get an email back saying that due to security restrictions they can't open an account because they can't verify my information. I have had the same address, email, and phone number for 20 years! I have been an Amazon Prime member for many years. When I called (several times) and sent emails, the response is they can't tell me why! They said set up a new email account and try that. This is astounding! Don't do it.

Thumbnail of user kimberlym80
1 review
22 helpful votes
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January 27th, 2016

What a joke I could not use amazon turk because of the stupid amazon payments why? Because for some reason they disabled my account because they could not confirm my information, but would they tell me what info no. How can I fix this they said you cant. End of story. Well what a waste of time now my bank info and ssn are stuck on that site and because it is disabled I cannot even delete them! Customer service was a joke dont even bother calling

Thumbnail of user st597
1 review
2 helpful votes
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August 8th, 2022

They will suspend/close your account with no explanations or details given even if you've had your account for over a decade! Even if you are a top performer and never had any issues. There is no one to talk to or appeal. You will not be able to access your account at all and lose all the money earned and pending. If you are making any money on there know that at any time they can close your account.

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Value
Quality
Thumbnail of user minam21
19 reviews
85 helpful votes
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February 28th, 2018

It's ok. I've been working on mturk for a long time now and I can tell you it isn't what it used to be. Now that they changed over to the new worker site it is even worse! I do the best I can on it with scripts to catch but, there isn't much work anymore. Mturk just isn't worth it these days.

Thumbnail of user kristymurray23
1 review
0 helpful votes
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May 17th, 2023

I randomly received an email stating that MTURK was denying my application to be a worker and I will not be "permitted" to work with them. The thing is, I never applied. How did they get my information?

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Thumbnail of user rukmanid
1 review
4 helpful votes
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August 25th, 2020

They do not mention the criteria for approving or reject your registration.

Our account review criteria are proprietary and we cannot disclose the reason why an invitation to complete registration has been denied. If our criteria for invitation changes, you may be invited to complete registration in the future.

Thank you for your interest in Mechanical Turk.
Sincerely,
Amazon Mechanical Turk
https://www.mturk.com

Thumbnail of user cross.taylor.a
1 review
0 helpful votes
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August 2nd, 2023

I changed phones and phone numbers, thought I had updated all my apps to use the new number. Turns out I forgot about Mturk. When I try to log in it tries to send a verification txt to the old number. I explained to customer service that it offers no other way to verify me. Not even through email. After going back and forth with customer service through email, and getting responses from them that look like copy/paste answers...I told them to shut the account down. It was a waste of time if they won't give support for there service. Id rather use the QMEE app. They pay better.

Tip for consumers:
For a company that normally has there act together, Amazon Mturk is a joke. No support, hard to make any money. Truly made me hopping mad.

Products used:
Mturk surveys

Service
Value
Quality
Thumbnail of user chrish88
16 reviews
96 helpful votes
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January 12th, 2015

Well if this email from them says anything, it screams idiocy. Here it is:

Greetings from Amazon Mechanical Turk,
We have completed our review of your Amazon Mechanical Turk Worker Account. We regret to inform you that you will not be permitted to work on Mechanical Turk.

Our account review criteria are proprietary and we cannot disclose the reason why an invitation to complete registration has been denied. If our criteria for invitation changes, you may be invited to complete registration in the future.

Thank you for your interest in Mechanical Turk.
Sincerely,
Amazon Mechanical Turk
https://www.mturk.com
410 Terry Avenue North
SEATTLE, WA *******-5210 USA

What the hell about a review process is proprietary? Are you kidding? What was proprietary about it? It is because they only hire Americans now. Because of this review, a friend here in Canada who uses MTURK has cancelled her jobs so now she will use clickwork.com

Thumbnail of user jimm2443
1 review
1 helpful vote
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January 18th, 2023
Verified purchase

We deposited over $700 to run surveys in Amazon MTurks. They removed our access for non valid reason and have not response to numerous emails and have not giving our money back.
I called Amazon and they are no help since they said a different business.

I fond Bezos and Jassy's email and sent to them - no response.

These guys are terrible and robbers.

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Value
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Thumbnail of user ayeshas64
1 review
1 helpful vote
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February 16th, 2023

I applied for Amazon Mturk and I provided all my information correctly, then they ask for my documents to show my identity and I provided my passport and all information and all of them was correct but they still didn't approve me. My Amazon Mturk account didn't approve for payment and I emailed several costumer services but no one even helped me with this issue. There's also no number to call or talk to someone about this issue. When I get responses, they mentioned tó email *******@amazon.com. I emailed to that many times but never got a response. They get your information for free then suspend your account for no reason. This is insane.

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Thumbnail of user mosesj5
9 reviews
16 helpful votes
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March 23rd, 2023

They ban you for no apparent reason. When I found tasks that I can do and started making money off of the tasks. That is when they closed my account. These guys are crooked and scammers. The worst thing about that is that they are the only ones (yes, I've searched up and down the internet) that has a wide range of tasks. All of the other tasks sites either have way too few tasks or the tasks are just out right scammy in that they do not intend to ever pay you. MTurk has all of the tasks that will pay you as well as those that won't and if you find the right types of tasks for you, they WILL BAN you.

Thumbnail of user billas
1 review
5 helpful votes
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June 21st, 2018

Now mturk become worst, all requesters left mturk because increase in commission from 10% to 40%. In 2013-2016 boom in work, daily 10 to 20 projects to work, but now 1 project in couple days. I don't know who is head of mturk, he is worst person.

Thumbnail of user rsatrams
1 review
23 helpful votes
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November 1st, 2014

Mturk sucks they closed your account without warning and when you send email and ask why they close the account they do not reply I send servral email and it has been over a month and no reply because they sucks and don't want to pay for work done and have no care for the employee.

Thumbnail of user judyb305
1 review
9 helpful votes
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June 5th, 2019

I went through reading the instructions, answering all of their questions, waiting 48 hours, only to find out I'd been rejected with no reason given. Complete waste of time!

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