• N1 Wireless

N1 Wireless

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Overview

N1 Wireless has a rating of 3.3 stars from 54 reviews, indicating that most customers are generally satisfied with their purchases. N1 Wireless ranks 18th among Mobile Phones sites.

  • Service
    14
  • Value
    14
  • Shipping
    14
  • Returns
    9
  • Quality
    14
Positive reviews (last 12 months): 100%
Positive
1
Neutral
0
Negative
0
9
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How would you rate N1 Wireless?
Top Positive Review

“Refurbished iphone”

Corrina W.
12/27/21

I order and iphone for my son. So I didn't want to spend to much money because he is only 10 years old. I did know it was refurbished before I purchased it so knowing that I knew it would of been used. I order it the beginning of dec 2021 and I got it activated and so far so good no problems he love it and would definitely do business with them again. Thank you

Top Critical Review

“Wrong color of phone.No response after 3 emails”

Banjo A.
1/20/21

N! Wireless got the worst customer service you can think about. I ordered S8 Edge phone and was specific about the color I want which is gold. Opening the package it was black that was shipped. I called the phone number on their website *******290 it's a non-working number and the other one *******290 at their shipping department hangs up on me without talking to anyone. Horrible company. Worst customer service.

Reviews (54)

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customer service (5) phone (18)
Thumbnail of user banjoa1
2 reviews
9 helpful votes
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January 20th, 2021
Verified purchase

N! Wireless got the worst customer service you can think about. I ordered S8 Edge phone and was specific about the color I want which is gold. Opening the package it was black that was shipped. I called the phone number on their website *******290 it's a non-working number and the other one *******290 at their shipping department hangs up on me without talking to anyone. Horrible company. Worst customer service.

Tip for consumers:
Use it!

Products used:
Cellphone

Service
Value
Shipping
Returns
Quality
Thumbnail of user ryanp400
1 review
1 helpful vote
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June 20th, 2020

Tried to purchase an s8 active. They took the 259 dollars then moments later I received an email saying they didn't even have it. That's all I ever heard I've tried to call, email. Posted a nasty message or two on their page. Do not order from these people.

Your not worth half a star.

Thumbnail of user dawna146
2 reviews
6 helpful votes
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February 14th, 2020

No customer service at all! They don't answer nor can you leave a message; it just cuts off after a few rings. I have bought three phones from them, one phone the first time and the camera died; I had no warranty. Stupidly, I bought two more Phones; a replacement for me and another for my daughter and the quality was worse. Neither phones work right and the wasted money on buying a warranty was a joke! My current phone is a real piece of garbage and they won't respond to my request for my paid warranty information. They are crooks and make my blood boil! Steer clear and save yourself from major anxiety when you need to contact them. They won't be there!

Thumbnail of user tims1372
1 review
0 helpful votes
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April 5th, 2022

Speed of Service good but quality lacking. I ordered some reading glasses and they were too small. They seemed to be made for a child. Regardless, quality was poor. Price was right (very inexpensive) but I guess I got what I paid for. Speaking of,. I never got $$ back months later. I figured my time was more valuable than the $5.41. Would NOT recommend

Products used:
Sent back never got refund and got tired of asking.

Service
Value
Shipping
Returns
Quality
Thumbnail of user angyr2
1 review
0 helpful votes
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February 18th, 2023
Verified purchase

Ordered a charger dock for my galaxy gear watch. Got a different dock that overheats (when it finally decides to connect) and took 8 hours to charge my watch and not even at full percentage it stopped at 89% and would not reconnect for further charging. But again you get what you pay for and that's what you get when buying cheap products online so I can't really complain. Everyone has their own opinion and yes for me being cheap I'll buy from them again...Maybe

Tip for consumers:
You get what you pay for point blank period

Products used:
Wireless charger

Thumbnail of user adaml369
1 review
6 helpful votes
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July 30th, 2020

I ordered 2 phones and paid extra for expedited service (3-5 days) it has been almost 8 days that i didn't hear back from them. I called and emailed them 100 times but they didn't answered my calls and emails. Do you guys think it is scam? If yes, should i contact to my bank for claim? Thank you!

Thumbnail of user sergeid6
1 review
1 helpful vote
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December 5th, 2018

Very BAD experience.
I ordered:
-NEW phone(New - Open Box)
-with extra high quality screen protector.
What I got:
-hard USED phone
-with a lot of scratches
-no original box and with cheap bad quality charger
-WITHOUT high quality screen protector(I paid for it $3.99)
Also this phone has burn-in display! It was in use long time. I ordered new one, and I would like to receive new one, without scratches and with good display.
Support gave me just one option - return for my money. Why I have to loose my money for their fault? Terrible service!

Thumbnail of user phin13
1 review
6 helpful votes
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December 20th, 2017

This site is a complete scam. Lots of reports of "refurbished" or "open box" items being sold as new in box. I placed an order 12/1 and I'm writing this 12/20, never received the order, customer service is basically non-existent. No one answers phones or e-mails. Stay the hell away from n1wireless.com they're not a legitimate business; any positive reviews out there are completely fabricated or paid for, stay far away! I'm disappointed that google-shopping even recommended this site as a retailer. Shoppers STAY AWAY!

Thumbnail of user vickid89
1 review
3 helpful votes
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June 30th, 2019

Ordered Beats WIRELESS headphones and they sent me wired headphones. I contacted customer service, called and left messages for months and couldn't get them to respond. I finally received an email saying that the return period has expired, even though they didn't ship what I ordered. I sent the copies of the emails dated 1 day after receiving and did not hear back from them again. I was really disappointed because I was pleased with my prior purchase. Do not shop here!

Thumbnail of user corrinaw4
1 review
0 helpful votes
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December 27th, 2021
Verified purchase

I order and iphone for my son. So I didn't want to spend to much money because he is only 10 years old. I did know it was refurbished before I purchased it so knowing that I knew it would of been used. I order it the beginning of dec 2021 and I got it activated and so far so good no problems he love it and would definitely do business with them again. Thank you

Products used:
Iphone

Service
Value
Shipping
Quality
Thumbnail of user michaelb7716
1 review
0 helpful votes
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February 22nd, 2022
Verified purchase

Bought a Samsung Galaxy Note9. The product has a defective screen, rendering it completely unuseable. Tried multiple times to email them about it, received no response whatsoever. They have my money, I have a piece of e-waste.
Seriously, do not buy from these scammers. I regret not doing my homework.

Tip for consumers:
Don't.
Just... don't.

Products used:
Had to buy yet another Note9 from a different source.

Service
Value
Shipping
Returns
Quality
Thumbnail of user leng73
1 review
0 helpful votes
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February 21st, 2023
Verified purchase

I've recently been doing a lot of baking as in sourdough bread. Needed a scale to measure grams and ounces. But this would be too small but was wrong. Turned to be just right. This well in the kitchen and adds a little bit of character & fun to use...

Thumbnail of user maea37893
1 review
0 helpful votes
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February 8th, 2024

I enjoyed the quality of the product and different features came with it. Product wasn't the right size I needed other than that product is great to have.

Thumbnail of user robbiek36
1 review
0 helpful votes
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March 1st, 2022
Verified purchase

Purchased finger pulse oximeter monitor. Upon receiving it, it would turn on but not give any reading. Contacted Walmart where I purchased it and they started exchange process. Next day, I received three emails from N1 all on the same day. First one asked if it item still wasn't working. Of course it's not working that's why I asked for exchange. Next email stated it was past the allotted return period- it wasn't. Third email stated new exchange item was shipped. All a bit confusing however I did receive the new one and it worked. Had to go online for instructions/directions The directions that came with the product were printed so small that even with magnifying glass were difficult to read.

Thumbnail of user juliek322
1 review
1 helpful vote
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June 30th, 2020

I ordered 2 exact phones, 2 phones arrived, 2 different carriers, one phones keyboard worked, one one came with a non-working charging cable, one came with the sim card pin and they didn't have the same Android operating systems. I sent back the one that didn't have a working on phone keyboard (which is the one that had an older Android version and would not update) i had to email them saying the return arrived days ago according to the tracking number. They sent an email saying a replacement will be sent out soon and i will be provided a tracking number... That never happened, a month later, several phone calls with no answer or call back, several emails asking for an update... NOTHING. So 50/50 shot cause i ordered 2 exact items. Between both packages i have ONE full complete and working phone. Over a month now from when they received my return with nothing to replace it

Thumbnail of user markg594
1 review
3 helpful votes
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May 1st, 2019

I purchase a Samsung Galaxy S8 (Open Box) on 4-23-2019. The unit came in a generic box missing the product information, and the ear buds ($99)that were listed as coming with it. After emailing the company the ear buds were missing they replied that they do not come with it. On their site it states that they do in the product description. Now I have had the time to look around on the net they have HORRIBLE REVIEWS with an "F" with the BBB. Be aware. My phone works fine, but from what I read my warranty may not have been included along with the missing ear buds! Buyer Beware!

Thumbnail of user francism353
1 review
0 helpful votes
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August 19th, 2022

Purchased their USB MAGNETIC UNIVERSAL CHARGING CABLE, LED FLOWING LIGHT MAGNETIC CABLE and I couldn't be happier! So easy to use and it's only one CABLE for everything! Works Fantastic Going to order more so my wife can have this Luxury

Tip for consumers:
Would have ordered more if I knew how Fantastic this product is

Products used:
N1 LED MAGNETIC UNIVERSAL CHARGING CABLE

Service
Value
Shipping
Quality
Thumbnail of user wandab311
1 review
0 helpful votes
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September 29th, 2021

Band was of good quality and arrived as stated. Very good to do business with. Will order again from them and will be telling co- workers and friends about them. Thank you!

Thumbnail of user sarah815
1 review
0 helpful votes
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August 8th, 2022

I ordered a phone charger and received it after about 3 days. Ive been using it for about a month. So far so good. It charges quick and has a thick cord so hopefully it lasts a long time.

Products used:
Phone charger

Service
Value
Shipping
Quality
Thumbnail of user staceym762
1 review
0 helpful votes
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December 6th, 2022

My phone came early and I have not had 1 single problem with it N1 is the best I highly recommend them

Tip for consumers:
Just do it u won't be disappointed

Products used:
Electronics

Service
Value
Shipping
Returns
Quality
Thumbnail of user carlor55
1 review
0 helpful votes
  • Send Message
June 29th, 2022

If you have any issues they are accessible by phone and are willing to help. I even got some freebies when I called in.

Thumbnail of user alberto492
1 review
1 helpful vote
  • Send Message
June 28th, 2017

I had a mild issue with the status of my purchases but was promptly assessed by the N1wireless team. Thank You

Thumbnail of user ralphg299
1 review
0 helpful votes
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September 11th, 2022
Verified purchase

Delivery was very quick, the cable works great. I will continue to do business with N 1 Wireless. Thank you

Service
Value
Shipping
Quality
Thumbnail of user ramono21
1 review
0 helpful votes
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August 27th, 2020

Pretty good service, good price for the extender. Just need proper set up for it to be able to work right

Thumbnail of user hillalicia445
1 review
0 helpful votes
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July 1st, 2023

It fits everything in my house All different sizes for varity of things. I ordered somethibng thats was very helpful for plenty of things

Products used:
labtop adapther

Service
Value
Shipping
Quality

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