Natural Life

I placed an order 4 days ago. Once placed, immediately realized that the order would not arrive in time for a very important social event. I called Natural Life and emailed. I never received any response. I continued to call for the next 3 days and when I finally reached someone they told me they couldnt help me. Thank you Natural Life

Most horrible customer service ever. If you return any item that is defective, they charge you a return shipping fee. Also if you do not receive a package or it's stolen, they only refund you 50% back or they give you a credit. I had opened a dispute after not receiving package then next day it was delivered to me damaged. So i called my credit card company to close the dispute, I then returned the damaged dresses. After 30 days later i still have not received a refund even though I sent them proof from my Credit card account that the dispute is closed and sent them my credit card account showing i was re-charged for the dresses. They have still refused to refund me with an excuse that its the bank holding the funds. What a night mare. I will never ever order from this company again.

Stay clear of this company. They do not honor their mistakes. The consumer is left with merchandise that doesn't fit. Their shipping takes a minimum of ten days. They take too long to get back to the customer. They want your money, but won't take responsibility for their mistakes. Im going to file complaints with as many consumer agencies as i can.

I found this store online through a Google search for modest dresses. I ordered two dresses and some tees, among other things, from this store. The quality was good for the price on sale, as described, and the fabrics were super soft. I was in between sizes for one of the dresses and so emailed my measurements to customer service. They got back to me within a few hours with advice and the dress fits great. I learned later on Reddit that there are copycat companies based in China with unresponsive customer service and long shipping times that literally copy their website and make poor copies of their clothes, likely to steal your credit card info. Make sure you buy from the legit site, not through social media links!

I ordered about $50 worth of merchandise and got several confirmations that my order was on the way. Almost 2 months later and still no merchandise, only a round robin of tails where my order is held up. Beware, I'm one that got swindled by this company.

I ordered over $100.00 from this company December 24 2023. It is March 15 2024
They say it was shipped someone must have taken it not reahippes delivered March 14 2024. So sad and mad

I ordered my wife a dress that was $72 and a beautiful hair clip that was $12 for our wedding gift and did this on a friends phone so it would be a surprise. When ordering I did not realize that the iPhone auto populated an old address that my order was shipped and delivered to. I went by the address which is an hour away from me to find out that the lady said she returned the package. I called customer service who told me they could see it was ordered on and iPhone so the address was probably auto populated and there was nothing they could do. This was my second order and will be my last. I was not asking for a refund just want what I ordered as a gift for my wife. My wife has ordered over $2,000 worth of items over the past two years and she said she has had a piece of clothing not fit or something messed up on the item and was told to keep it as well as refunded her money but I can't get the dress and hair clip replaced and shipped to the correct address. I will be letting everyone I can know about my experience. My wife and I will not be ordering from Natural Life again unless this is made right. Thanks for reading and be careful when you order!

Stay clear of this company. They come across as all Peace and Love but anything but. Inferior quality….XS sizes are X-Large. And then you have to pay $8.00 to return. Natural Life will have no life with business practices like their's. Steer clear!

I just received my second order of the mix & match bed sheets, and I love them! Love the colors and patterns, and the quality is good as well. Both orders were priced well, were purchased with a great promotion, and arrived quickly and without issue. I look forward to shopping here again soon.

OK, I should have read the reviews on this site. Ordered $70.00 dress, They sent multiple emails detailing every step of shipping with final email celebrating the "delivery" of my package. Problem is, it was actually never delivered. Total scam. Not happy that I am out that kind of money.

I have ordered tons of things for gifts and myself. Havent gotten anything that i didnt love! Everything they sell is very cute and unique. Great quality too! Ive returned a couple of things due to getting a duplicate, or wrong size, and returns have always been quite easy. I have no complaints regarding this company. Repeat, repeat, and repeat customer!

These are the most ridiculous things I have ever bought. My first and last order included two so called dresses. Not exaggerating, they were practically two rags. Never wore once, thought about returning before read many reviews about "awful return experiences", then these very expensive rages when right to donation can. Whoever got these can put them for some other use rather than wearing them. It would be embarrassing to gift such thing to anyone. $60+ a lesson for me. How could they sell stuff like this and put something entirely different on their website?

Well shipping tracking is non existent. Placed order one week ago. I received an email stating shipped by DHL then will be handed over to USPS. Status still reads DHL is awaiting package. Called customer service; Jessica said DHL does not always scan. Previous orders came: I have an oversized floral top where the fabric is cheap and itchy. I also have patchwork bottoms which are cheaply made. I have a few nice items; too hit or miss.

We'll to start off natural life is full of mean girls. I've never felt more judged than being around the people who work for natural life. Lastly, this is not a brand you should support. I know someone that works on the inside that casually showed me the ideas they were stealing from small brands and making their own. It's so disgusting how a brand preaches about peace and love when they are so genuinely terrible :/ Patty do better.

This company has great bohemian, casual, cute clothes! I've purchased several times and I have been extremely happy with each piece. Fit, material and style is exactly as described. Thanks for being an affordable place to buy comfy, adorable outfits. Kudos!

I got lucky with this company.
Natural Life clothing is everything a woman could possibly hope to find. The quality and appearance of their products are top notch. No Bait and Switch here. The return policy however, will only get you a credit towards the purchase of something else. That's not a problem however, because they have so many beautiful items.

I am 5"5 140 lbs and ordered medium. I can wear them around house but never in public. They are comfortable but cheap looking and cheap material. A seventh grader in home ec class is what it reminds me of as far as who made this. Disappointing because the idea is great but finished product isn't good. I wish I would of read reviews prior to ordering but I didn't. Will not reorder anything from this company

I've bought a couple of things from Natural Life. The quality is just not good. A table I purchased had fabric that was damaged upon arrival. I contacted them to return the item, but was informed it would cost me money to ship the item back. I basically had no choice but to accept credit for future purchases. It was not the full amount of the table neither. It was half the price. I have been holding on to this credit for almost two years because there's just nothing I'm interested in anymore. They no longer make furniture like items. It's mostly clothing. Reached out to them and they basically said nothing could be done. If you think about buying anything from this company, know that you're basically not going to be able to get your money back for anything if you're unhappy with it.

I got a 50$ sweatshirt and it was poorly cut … big and square… arms 3 inches too long…. Not 100% cotton….and a tee that was also huge for the size xl and was not soft or nearly as vivid as the pictures. They were nice about processing the return…I imagine they do a lot of returns. However I was charged for the return.

I have spent a ridiculous amount of money the last few months since I found Natural Life. I love so many things and just want to buy more. The prices are a little expensive, but like every department store brand, they have sales and clearance items. I have not worn anything that I haven't gotten a compliment on. The company is a breath of fresh air with fun packaging and relatively quick service (about 2 weeks). Natural life has a "gift section" that has reasonable-priced unique items that would make anyone smile and feel special. Who doesn't love a company that empowers woman with love and light! Thanks Natural life for putting a smile on my face every time I put you on!
One last comment... gift cards! Easy peasy and you don't have to pay shipping! (Besides the e-cards are really cute and it's an easy last minute gift!

They do have really cute things and I love their products. However, I bought something that was too big. I made it all the way through the return process only to discover at the end that I would be charged the return fee. Unless, of course, I got a store credit. In this day and age, this just seems antiquated and a good way to lose customers. Now, I don't feel like shopping there anymore.

I ordered gifts for a few friends, and they were really unique, and my friends loved them. I decided to order one of the short tunic dresses to wear with jeans as a top. The color looked like a bright spring green, very nice for the warmer season coming up. When it arrived, the color was more of a drab olive, and the dress was huge. I immediately send it back. I was charged both ways for shipping, so on a $62 order, I got about $47 back! If the color was accurate, I would have kept the item. I wrote twice with no reply to ask if they would refund the return shipping because the description did not match how it looked in person. The reply did not go to junk mail or anything, just no reply. I will not order again ever.

I have placed several orders with Natural Life and have not had any issues with a single thing. I have purchased curtains, bathroom rug, collapsible bins, little wooden hooks and a throw pillow. I did not order anything that was sized like clothing or bedding, so I can't speak to that. The only time I have spoken with customer service, I was completely satisfied with the representative. Shipping is not the fastest or the slowest, but I have to mention that each time I have unpacked a box from NL, everything is very nicely packaged (almost lovingly) and much care was taken when arranging items in the shipping box.
I'm not sure if the bad reviews of this company were during Covid or maybe they have replaced the old employees, but I am more than pleased with everything.