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  • Nature In Bottle

Nature In Bottle

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Overview

Nature In Bottle has a rating of 2.8 stars from 68 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Nature In Bottle most frequently mention essential oils problems. Nature In Bottle ranks 83rd among Aromatherapy sites.

  • Service
    53
  • Value
    54
  • Shipping
    54
  • Returns
    45
  • Quality
    54

This company does not typically respond to reviews

Positive reviews (last 12 months): 11.1%
Positive
1
Neutral
0
Negative
8
8
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How would you rate Nature In Bottle?
Top Positive Review

“Pure Oils with fast shipping to Australia!”

Mia C.
4/27/24

We're a wellness retreat center located in Australia that specializes in holistic healing practices, and essential oils are an integral part of our offerings. We've been sourcing oils from this company for years, and they never disappoint. The quality and purity of the oils are unmatched, and we trust them implicitly for use in our therapies and workshops. Our guests consistently comment on the transformative experiences they have with our essential oil blends. Keep up the good work Nature in Bottle.

Top Critical Review

“FAKE OILS”

Ms M.
1/9/24

Their essential oils are fake and has horrible chemical smell. I got the worse sore throat of my life that lasted days from using their essential oils in my diffuser. I have never in my life experienced anything like this. I emailed them multiple times and no response. I threw all of it out, just a complete waste of money. I have no idea what chemicals they are putting in them but it is not pure authentic oils.

Reviews (68)

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Reviews that mention popular keywords

customer service (31) carrier oils (28) quality products (34)
Thumbnail of user buneomelissa
1 review
0 helpful votes
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June 18th, 2024

I like to make perfume with essential oils. I use 200 proof alcohol. This allows the essential oils to completely dissolve with clarity. The essential oils from nature in bottle are cloudy. They also smell different. The frankincense smells like gasoline. I contacted the company stating my disapproval through email and phone calls. They never contacted me. It was a month ago that I contacted them. I still haven't heard back.

Tip for consumers:
Did not respond to emails or phone calls.

Products used:
Essential oils

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Value
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Thumbnail of user kristend310
1 review
0 helpful votes
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June 24th, 2024

Their products are not organic even though they state they are. Impossible to speak to a real person to get a refund... don't waste your money.

Products used:
Lavender hydrosol

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Thumbnail of user miac226
1 review
0 helpful votes
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April 27th, 2024
Verified purchase

We're a wellness retreat center located in Australia that specializes in holistic healing practices, and essential oils are an integral part of our offerings. We've been sourcing oils from this company for years, and they never disappoint. The quality and purity of the oils are unmatched, and we trust them implicitly for use in our therapies and workshops. Our guests consistently comment on the transformative experiences they have with our essential oil blends. Keep up the good work Nature in Bottle.

Products used:
CILANTRO (CORIANDER LEAF) ESSENTIAL OIL
DILL WEED ESSENTIAL OIL
BALSAM POPLAR (BALM OF GILEAD) ESSENTIAL OIL

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Value
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Thumbnail of user main80
1 review
3 helpful votes
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February 8th, 2024

I am very disappointed with their fake oils and chemical smell products. I asked for return since they have 90 days return policy but no response nor their phone number does not work. I spent over $500. If anyone experience the same with this company pls advise!

Thumbnail of user pascalineg
1 review
1 helpful vote
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January 18th, 2024

I have purchased some products on this website for my sister birthday. I changed my mind less than one hour and sent the request to cancel my purchase.
Almost One week after I didn't receive my money back.
I paid for more than 222$.
I'm very disappointed and worried.

Thumbnail of user msmona07
1 review
0 helpful votes
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January 9th, 2024

Their essential oils are fake and has horrible chemical smell. I got the worse sore throat of my life that lasted days from using their essential oils in my diffuser. I have never in my life experienced anything like this. I emailed them multiple times and no response. I threw all of it out, just a complete waste of money. I have no idea what chemicals they are putting in them but it is not pure authentic oils.

Products used:
Their site says they offer returns in 90 days but won't respond to your email if you complain about their products.

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Thumbnail of user maciejw12
1 review
8 helpful votes
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October 16th, 2022
Verified purchase

Good quality on everything so far I purchased—essential oils, carrier oils and fragrance oils. The quality is consistent. I keep trying other companies as well but ultimately it's Nature In Bottle's products that have my heart. Their variety of products and speed of delivery is fantastic! I wonder though when they'll come out with Chakra blends? We are going to sell these products under our own brand and let's see how our customer finds them.

Products used:
Sponge Gourd Seed Oil, Amaranth Oil, Coriander Seed Oil, etc

Value
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Quality
Thumbnail of user kristinh352
1 review
10 helpful votes
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December 28th, 2022
Verified purchase

Nature in Bottle is based and ships from New Delhi, India, it is not an American company. I ordered three products, none were usable. All three were over-the-top unnaturally scented and had to be tossed out. I was very hasty in my decision to buy product from NIB, for my small self care aromatherapy business, complete waste of money. Also, my bank card associated with the purchase was hacked shortly thereafter. Thankfully, all three transaction attempts were blocked by my bank. Beware!

Thumbnail of user jenniferr3053
1 review
3 helpful votes
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November 3rd, 2023

I spilled some of this accidentally when opening it. It was the neroli one and within 10 minutes of smelling it my throat was sore and scratchy and I had to open up the house and air it out. Must be chemicals. I am so disappointed. Over $300 down the drain because I don't trust what could be in this stuff. Look elsewhere.

Products used:
none

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Thumbnail of user dinailc
1 review
16 helpful votes
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May 3rd, 2022

I had placed multiple small orders from this company since last year. Satisfied with their product quality and affordable pricing, I placed a bulk order for my business (over 300 kg) with them last month. The company had shipped the product within 2 working days as claimed but till date I have not received the items. My order got stuck in the Argentina customs and they are demanding all sorts of paperwork to get the shipment cleared from the customs. The company has offered me to refund the complete order amount due to non-delivery but I desperately need my products which I ordered to fulfill my orders. I dont know what to do now!

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Thumbnail of user davidg6804
1 review
0 helpful votes
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March 5th, 2024

Look up all other reviews.
Their site claims purity, however numerous other reviewers state that they are selling fake oils

Thumbnail of user nicholee37
1 review
2 helpful votes
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November 16th, 2023

This company is a scam! Just like any other scam you get. There oils are fake, will give you a rash and they don't smell like natural oils at all, complete fragrance. I feel sad people steal I have spent thousands on this company

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Thumbnail of user andrean464
1 review
9 helpful votes
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February 8th, 2023

Toxic company with no scruples. Selling fake fragrance oils and passing them off as pure essential oils. No way to contact the company, they are not answering my e-mail or Whatsapp messages, but they are obviously reading them. Company is based in India, and their address is basically in a slum if you look on Google Maps... Pursuing a claim through my card provider. Seems like they are opening new Paypal accounts to keep the scamming activities going... I researched further and ironically I found out that their parent company is called "Paras Perfumers" and they are selling synthetic fragrance components in India. My lab confirmed these oils were in fact fake essential oils. Devastated... avoid at all costs.

Tip for consumers:
BUYER BEWARE! FAKE ESSENTIAL OILS. THEY ARE USELESS. THEY WILL POCKET YOUR MONEY, AND CONTINUE THEIR SCAMMING ACTIVITIES.

Products used:
None. They went directly to the dump for safe disposal of the items.

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Thumbnail of user jeffreyj595
1 review
7 helpful votes
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December 2nd, 2022
Verified purchase

I don't want to leave a bad review as being a loyal customer of them but almost TWO out of FIFTEEN came broken already. They weren't opened or broken, but the bubble wrap had oil all over it. Thankfully all the bottles were bubble wrapped and nothing else in my order was damaged. I have currently contacted their customer support team and shared the pictures of the leaking products. I invested a lot of money in the order and am sincerely hoping for some kind of reimbursement. My Order Number is **************

Thumbnail of user georgew576
GEORGE W. – Nature In Bottle Rep

Hello! We had received your email regarding the leakage in the shipment. We had already shared your concern to the relevant department and we shall be shipping a shipment today itself containing replacement packs of the two leaking bottles. We shall share the tracking details for the same soon via email.

Thumbnail of user halloechenstudios
1 review
4 helpful votes
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April 8th, 2023

Essential oils are very hard to obtain, and therefore when you see them for as cheap as they are, they cannot be real.
Not only that, but it seems that the certificates on the site are not real either.
Go check out real websites with real pure essential oils, such as Plant Therapy or Doterra.

Tip for consumers:
Do not purchase from them.

Products used:
Black Spruce Essential Oil

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Thumbnail of user km1060
1 review
6 helpful votes
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March 9th, 2023

I live in the U.S. and assumed the company had a warehouse in the U.S. given the NY address on the website. However, this was not so as my shipment came from Dehli, India. All of the oils in my $400 order are fake and unusable. I'll now have to eat the loss as shipping and custom cost will cost more than order. Also, I requested to cancel the order within 24 hrs of my order but no one answered or returned my call. My request was submitted prior to them fulfilling the order. They did however respond to my email request in the middle of the night. Although they first appeared to be in an agreement to cancel my order, two days later I received a confirmation for shipping. I reached out again several times with no response. Note to company- the U.S. is struggling just like the rest of the world. While $400 may be a small loss to a corporation, $400 is a big loss to individuals trying to produce products. I hope everyone take notice of the real reviews and your scamming business fail

Tip for consumers:
Don't waste your money

Products used:
None

Thumbnail of user aroobh
1 review
10 helpful votes
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February 25th, 2022

This is a fake website, they claim free return but i am chasing them for 3 months in order to return back some fake essential oils but they never get back to me. I have sent emails, called them, whtasapped them, they see all my messages but dont respond at all. I dont know how to return my money back!

Products used:
This is a fake website , they claim free return but i am chasing them for 3 months in order to return back some fake essential oils but they never get back to me. I have sent emails, called them , whtasapped them , they see all my messages but dont respond at all. I dont know how to return my money back !

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Thumbnail of user justinw871
1 review
12 helpful votes
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September 27th, 2022
Verified purchase

I paid over $500 for chemical smelling trash, and they just ignore you and won't send any GCMS reports like their website claims. Then they want you to mail the item back to India which costs hundreds of dollars to do when you complain. PayPal didn't help they just said "seller has agreed to refund if you return the items". Which I can't do because they are in India...

DO NOT BUY. FAKE OILS

Tip for consumers:
Don't buy from them

Thumbnail of user nino.begovic43
1 review
3 helpful votes
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October 24th, 2023
Verified purchase

First lets give the devil his due. The delivery time was legendary. Considering that the shipment was sent from Delhi, and it took 3 working days to get the package. I thought it would ship from US since the website gave the impression that it is a US based company. I did not expect that short delivery time anyhow. The package itself looked nice, like the website. Although.

As most users have reviewed earlier the products are fake. I am pretty sure one of the bottles I ordered contained some kind of petroleum. I tried using it to "clean" the bottles, to my surprise all the text from the labels vanished with it. None of the bottles smelled like the stated essential oil should - I had real ones to compare with. No way in hell I would let anybody use that. Had to dispose of all of it.

What oils I ordered does not matter because they were all fake. After reading previous reviews I am not even going to bother requesting a refund. I am going to report the company to the European Commissions Anti-Fraud Office though. I suggest others do the same for their region.

Indians already have a bad reputation, and this company sure isn't making it any better. Still, I'm glad I didn't order any larger quantities. But I can say with 100% certainty I won't be having anything to do with India again.

Tip for consumers:
AVOID THIS COMPANY

Products used:
Essential Oils

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Value
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Thumbnail of user amandad1574
1 review
25 helpful votes
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January 30th, 2023
Verified purchase

Bought a few liters of essential oils, some absolutes and carrier oils- all of the products I received were fake fragrance oils or linseed oil adulterated with artificial fragrance. Everything has failed lab testing proving these items were in fact synthetic fragrance oils, not the genuine thing. AVOID THIS COMPANY. In addition, they are not located in the USA as their website claims- everything shipped from India. Currently pursuing a fraud claim with my care provider.

Products used:
None of the items were usable as they were all synthetic fragrance oils not genuine essential oils- I verified this with laboratory testing. Company does not respond to emails and their phone number is disconnected.

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Thumbnail of user viviana117
1 review
10 helpful votes
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April 22nd, 2022

I ordered the Bulgarian rose oil & Alma oil,, both came out to total $135,,, Red flag galore! Why didn't I piece it together? Bulgarian rose oil so cheap? They gave me 100ml for $80 bucks! It wasn't til after that I read all the one star reviews,,,, then I got my package… yes they were fakes,,, they came in aluminum cans which is not wrong in themselves I've read, bud not the best way,,,& the Amal oil was supper gritty,,, as if there was dirt,,, I tried calling but it led me to a voicemail,,,,, the other reviews basically said don't bother,,, I should've paid through PayPal,,, I'm so sad cuz o really thought I was gonna get some real Bulgarian Rose oil

Thumbnail of user angusl30
1 review
17 helpful votes
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August 5th, 2021

You can see many bad experience review from other review website. This company address is fake. Oil is Fake. Return guarantee is Fake too. I hope Paypal can help me return my money.

Tip for consumers:
Scam companies

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Thumbnail of user stephenm1333
3 reviews
8 helpful votes
  • Send Message
June 5th, 2023

This is a "front" for a fake essential oil business. They publish hundreds of articles about authentic oils. They just don't ship any.

You can tell a lot about this business by the spread between their 1- and 5-star reviews. The two spikes -- 5 stars and 1-stars -- mean that these guys also know how to fabricate a reputation. But if they were honest, they wouldn't have a big stack of 1-star reviews. Those ratings all ring true. Just read them.

I tried to return my shipment because it was nothing but junk. I cited NIAB's website "unconditional satisfaction guarantee". All of a sudden they went deaf. So I tried to get PayPal to pressure them to accept a return, which eventually -- almost -- worked. NIAB slickly accepted a return as long as the order was shipped by me to them within two weeks. I did that the next day. But of course, that's where things got interesting.

In India, where these hucksters preside, all incoming shipments go though customs. The recipient *must* fill out a few papers to get the shipment. NIAB did not fill out that paperwork. FedEx customs kept calling them and writing to them but they never responded. So the shipment was abandoned.

My tracking for the return indicated that it was "in transit" because of NIAB's refusals. But PayPal denied the claim, saying that "it had not been delivered in a timely fashion". Duh. So this is what is going to happen if you ever buy their useless oils and try to send them back. Good luck.

Tip for consumers:
I have PDF's of the entire correpsondence with NIAB and PayPal. I don't want them publiushed because they contain confidential information. However, if the forum manager needs them, just ask and I will forward them to you.

Products used:
None; sent them all back

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Thumbnail of user julies2747
1 review
6 helpful votes
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January 23rd, 2023
Verified purchase

Just received my order from Nature in Bottle.
It's awful.
The Herbal Fragrance Oil smells like cat pee and grandma perfume.
$70 in the trash.

Products used:
Fragrance Oil

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Value
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Thumbnail of user jyotin18
1 review
15 helpful votes
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October 26th, 2022

Someone told me about this company well, I thought it came from someone who has been in business of for many years should know there stuff. I place a $1000 in Essential oils for my soap making business thinking wow these prices are so good compared to what I pay now. Big... mistake, first of all, all the oils I mean every single oil that I tested with making soaps ruined my batches of soaps, within 1-2 seconds of putting oils in the soap batch all the soaps started harden and I couldn't even get the spoon out of batch and looked really weird. I have used other brand essential oils in the past that never happened. Then I decided to test ever single oil with different soap recipe same thing. Oils had something off about them, even the look and the smell compared to other company essential oils. Simple example is Lavender oil 40/42 used from other companies soaped beautifully with no issues and enough time for designs, however the essential oil from this company I had to throw away the entire 40 lbs of soap it was bad, really bad. I contacted the company by phone leaving several messages and even called them on their India times, no response and never called back. I sent them several emails and no response except a email " your email is important to us and respond in 24 hrs" which was a automatic response and I never heard back from them. I am going to try to get my money back I don't know what to do. These people are fake and all the products are fake, BTW The person who gave me their info I recently found out lies to her customers and uses very very cheap and fake ingredients in her products. I don't recommend this company. I have ordered things from very good companies and the products have given amazing results and many of my customer with tell you that. It is important for me to be, honest and clean company

Tip for consumers:
no one

Products used:
all and none worked

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From the business

WHOLESALER OF NATURAL COSMETIC INGREDIENTS AND AROMATHERAPY PRODUCTS - Shop From Our Vast Selection Of Natural Essential Oils, Cold Pressed Carrier Oils, Absolute Oils, Infused Oils And Hydrosols
We are a non-MLM company, selling online directly to the consumer, thus having have zero middlemen. Our pricing is always wholesale, for every customer - our intention has always been to ensure the best quality essential oils and natural cosmetic ingredients are affordable for everyone - from new artisans with emerging businesses to established professional cosmetics manufacturers.
Through our rigorous process of selecting suppliers and unwavering commitment to stringent quality testing, we guarantee every product we sell is 100% pure and authentic. We have embraced a rigorous quality control standard to help ensure our products meet strict specifications.

Company Representative

Thumbnail of user georgew576
GEORGE W.
Mr. George Williams
Typically does not respond to reviews

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