nCrowd has a rating of 1.7 stars from 195 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about nCrowd most frequently mention customer service, credit card, and tracking number problems. nCrowd ranks 300th among Daily Deals sites.
I had an issue with my Bunker Beach Voucher this week where they charged me double rather than granting me a paid admission. I unfortunately did not receive any assistance from Bunker Beach regarding their error but upon reaching out to nCrowd, they immediately worked to rectify the situation without hesitation. They were more than happy to help without question. Thank you nCrowd for the fantastic guest service!
Doesn't get any worse than this. Stay away! This company deserves negative stars. Ordered phone chargers on Nov 4th... still not delivered as of Dec 21. No tracking info. I also previously ordered a Women's double breasted jacket... it took a long time to receive (from China) and the size was way too small and no returns were possible.
After 5 weeks, 3 emails of inquire, Ncrowd still hasn't gotten back to me on where my product order is. Tracking number isn't accurate
Buyer beware, These jokers give buying online a bad name. The worst customer service ever.
I am out $ 30 without any answers
I will never buy from these folks again. Amazon is where I'll go. These guys should be shut down
Tip for consumers:
Best tip is delete their emails. Don't say you weren't warned
Doesn't get any worse than this. Stay away! This company deserves negative stars. Ordered phone chargers on Nov 4th... still not delivered as of Dec 21. No tracking info. I also previously ordered a Women's double breasted jacket... it took a long time to receive (from China) and the size was way too small and no returns were possible.
A complete scam! They bought Eversave and won't validate or refund my money on a voucher that says the amount of $20 never expires toward purchase with this merchant. All of their products appear to be overpriced crap as it is. Stay away! Do not buy or even subscribe to this fraudulent website!
We are Merchants from Edmonton. Alberta CA. NCrowd has sold hundreds of promotions under our company's name, we've received only two payments at the beginning-they were both very very late. We have not received a payment in over 4 months, despite numerous attempts to call, and email daily. They also continue to sell promotions even though we have asked them to cease sales. Unfortunately now, we must tell clients that they can try to get a refund or to go through their credit card company as we will no longer be redeeming any promotions. Reading all of these reviews, I believe that there should be some kind of class-action law suit to serve justice to these thieves. This 'Ncrowd' used to be called ' Dealathon", who made millions and then shut their doors leaving merchants and customers holding the bill. BUYER BEWARE.
Placed 5 orders, those that give a voucher and YOU turn it in worked well enough (some better then others) but the ones where the product is shipped directly after you order the deal on Tippr have never shown up. I have sent several e-mails and received no response.
I can't even give them ONE star. They are the worst! I was captivated by a $40 felt wrap coat that arrived directly from China looking and smelling like a piece of crap. I "spa towel" was no better, nor were two storage boxes and a faded Cowboys "beach towel." I have lost over $100. Isn't there something all of us can do with some regulatory body that keeps fraudulent sellers like this off the internet? I had never heard of them before but the photos of the merchandise looked great for the price and I was hooked. HELP!
Please do not order anything from eversave ncrowd. We purchased two nights in hotel, paid $99 and every destination we wanted was denied. It's been about 4 months and I can't get my money back, all they wrote me was We are sorry and we will send you restaurant certificate. I have no idea where to go or where to call, but this is just a big scam and shame on eversave ncrowd!
Like Rita, I also bought not only one, but two tickets to Paris and London that could not be redeemed. They don't give me the credit or the refund. Rita I am very interested in pursuing a legal action towards them. Please, send me your contact. Minus five stars for them.
On 02/01/2013 I ordered Zumba DVD's for $29 and till this day... 12/11/2013 I have not received a refund or a resolution from a person. All I receive is an email stating that they will follow up within 48 hours. Please do not buy anything from tippr.com or any of the affiliates. I have read many reviews about people not receiving their orders! Stay away!
I bought a voucher for mopping madness, they won't honour the voucher but boomstreet as they are now called refuse to refund, insist take a credit. Problem is two weeks later they're still selling the same three offers from this company and as no one would realise the issue within ONE DAY boomstreet keep the money again. Boomstreet state that they only refund if the request is made within One day!
Surely this us bordering on illegal or fraudulent activities.
Do not use this company try living social or Groupon instead as they seem to work well.
If haven't been paid for all the duct cleaning jobs my company did!, they collect money and I submit voucher number, then suppose to receive payment! Now I have done all these jobs and never got paid for them, gas and time alone has almost closed my doors... This should be illegal, but no! Start another company called Boomstreet...
I made a purchase on the nCrowd website in June of this year. I did not receive my order or a refund. So now they've changed their name to BoomStreet so they can prey on more unsuspecting customers thinking they're getting a deal. Buyer beware! It's a scam!
I had a $67 credit from the purchase of an item that was never delivered and now they have changed their name to Boom Street and will not give me my money. Liars and cheats. Do not waste your money! Would give 0 stars if I could...
I wish I had seen this site before I ordered anything from these scam artists! Items were never received, some were the wrong color & sizes, some items didn't have my shipping address but they billed me anyway and the orders are just floating some ware! Worst was they didn't tell me the some items were coming from CHINA. I don't want to return them to China as it would cost a fortune in shipping! They won't take them at their headquarters so I'm stuck with them and out a whole lot of Christmas money and gifts! They're customer service is a real joke! They really don't want to be bothered! They won't even attempt to cancel the orders that I haven't received but were billed for or even try to locate them. I'm hoping to have better luck with PayPal & my credit card company.
Tip for consumers:
BEWARE, check for the items you want some ware else first. You'll just save yourself a lot of time, money and especially a lot of frustration!
I ordered 13 automatic soap dispensers. Three of them did not work. The website had no name or contact for the company I purchased from. I sent the defective dispensers with a letter using the return address on the box. The company seems to be MIA! I sent an email to Tippr asking for thier help. NOTHING! In todays economy I have to concede to a 48.00 loss. That really sucks! I will not use this website again and I suggest you don't either. They have one star from me because my review will not post with out clicking on one!
I have bought several vouchers from this site that I can ever seem to even get scheduled for. Tippr customer service will not even answer multiple emails to address the issue. I am being forced to go to my bank next week and report these charges as fraudulent as if I cannot even get a call back, I will have to assume these deals are fraudulent. I don't care what kind of deal they are having, what kind of savings, please save your money as ultimately it will not be enough! You'll get nothing.
I was first a customer of dealfind and team buy and now Ncrowd. I have had difficulty with the vouchers that I purchased and asked for a refund to my credit card as I already had 28.00 in store credit and then when I tried to use my last voucher they would not accept so I had to pay cash. I asked for the reimbursement of 48.00 and I get this response.
"Thank you for contacting BoomStreet. We recently acquired the rights to the name and email database of this company. Unfortunately, the company as it previously existed is no longer in business.
We did not receive the revenues or any transaction data in regards to your purchase. I sincerely wish there were more we could do to help!"
Blake
Customer Support
I am so done with rip offs and scams where the customer loses their money every time and receives no service. At least Groupon and Wagjag are upstanding businesses and will reimburse the customer no matter what!
I too am a merchant dealing with nCrowd. They stopped making payments for July and August. Every time I email them their response is that they are sending my request to accounting. Are they still in business? I will be sending my clients back nCrowd and no longer accepting voucher. Burned by Dealathon, TeamBuy and now NCrowd. Tired of this non sense. How will small business survive like this?
Awful experience. Bought a voucher for a massage at a company trading in the prestigious area of Harley Street, London. I was subsequently treated by a trainee who had been in their company for 2-day! She was totally and utterly useless and I may as well asked the cashier at Sainsbury Local to rub my shoulders while I was checking out my goods!
Having left the massage early, to save everyone embarrassment, I then proceeded to write to nCrowd to explain my awful experience and demand both an appropriate refund as well as their comments as to how they are going to deal with the company. Not an ounce of professionalism came from my contact with them. They have no experience whatsoever and I wish anyone who feels that this company is worth purchasing from, to hold back and consider one of the more 'ethical and professional' suppliers to the voucher/discount trade.
You have been warned. Don't cry if you still think they are offering legitimate deals.
Worst company to ever deal with. They don't do any follow up with the companies they refer you to, don't care if you never receive the item, and most importantly, waste no time in taking the money out of your account.
I will never order from again. They take the meaning of an online complaint to a whole new level. You should always remember... you get what you pay for... with this website, you don't get what you paid for. Just another way to scam honest people out of money.
If I could give ZERO stars I would! This company is a SCAM! I bought 2 tickets to Paris and when I tried to redeem them they said that they sold the company to a new owner and can't validate them now! I can't get my money back from the bank because its past the 90 day period! I am so upset! I can cry! I am pursuing legal action! If you are interested in participating contact me!
Ordered a Car DVR System on Aug 25,2014. Received an email that item would ship in 4-9 days. Waited a month, still not received. I sent an email and received a reply it was being shipped Sep 22. Did not receive the item until Oct 25,2 months after ordering it. STAY AWAY from nCrowd.com and any affiliated companies
Thic company is a fraud there is no efficient process in place to track items prior to delivery when you use the link to customer service no one acknowledge or reply to your enquiry. I ordered four swimsuits almost 10 weeks ago I got two of them and I attempted to track the other two but n crowd ignore my e mail. They were paid and hasn't delivered the product. This is fraudulent unbelievable they can get away with this
Had a problem with a shipment that was delayed. Contacted customer service and they got my merchandise on the way to me quickly. Have dealt with this company for several years and am very satisfied with the service provided.
Overall, the success rate of the Tippr deals I have bought have a 50/50 chance of being usable. Even when it is successful, they are slow to ship products without good customer services for reassurance. Additionally, vouchers are not stored properly into my account so I couldn't even print the voucher for when I used my service!
There are some questionable businesses that they lure into their services - my friend bough me a voucher for an airplane ride and the information was incorrect and my friend never got their money back for services not rendered.
Never have had problems with Groupon and LivingSocial. You are better off with one of those deals
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Hi, My name is Carl and I'm a manager with nCrowd. I'm so sorry for the trouble you've experienced with your recent purchases. Our support responses are generally well under 24 hrs. Please check your spam folder to make sure it didn't go there. If you will email me at carl@ncrowd.com with as many details as you can provide about your purchase, I will make sure this matter is resolved to your complete satisfaction. Thank you!