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Netrition has a rating of 3.0 stars from 22 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Netrition most frequently mention low carb. Netrition ranks 19th among Diet sites.
I've been buying from Netrition for years and have recommended them numerous times to others. It is THE place to go for low carb food - they seem to carry just about everything and all at excellent prices. I've also purchased supplements that often beat Costco prices and I appreciate the thorough information Netrition provides (do check out their information section - so much great info). Reliable service, an easy to use website, great pricing and very reasonable flat rate shipping for smaller orders or free shipping for orders over $99.
It took several months to recieve my order. I never recieved any communication about the delays. I had to reach out several times and each time I was told it would ship shortly. I tried the online communication and asked for a supervisor to contact me and recieved absolutely no response. I then asked for a refund and no response. I actually though I had been scammed. Then one day last week out of the Blue I finally recieved my order. Customer service I guess no longer exist so me as a customer to you will no longer exist! I gave 1 star because it wouldn't let me give negative 10 stars.
It took several months to recieve my order. I never recieved any communication about the delays. I had to reach out several times and each time I was told it would ship shortly. I tried the online communication and asked for a supervisor to contact me and recieved absolutely no response. I then asked for a refund and no response. I actually though I had been scammed. Then one day last week out of the Blue I finally recieved my order. Customer service I guess no longer exist so me as a customer to you will no longer exist! I gave 1 star because it wouldn't let me give negative 10 stars.
I've been buying from Netrition for years and have recommended them numerous times to others. It is THE place to go for low carb food - they seem to carry just about everything and all at excellent prices. I've also purchased supplements that often beat Costco prices and I appreciate the thorough information Netrition provides (do check out their information section - so much great info). Reliable service, an easy to use website, great pricing and very reasonable flat rate shipping for smaller orders or free shipping for orders over $99.
Low carb diets work the only problem is finding snack foods and things to eat that are really low carb. I love this website as they specialize in low carb high protein snacks that are delicious. Shipping is fast and company is very reliable. Never had a bad experience with them. Ask for a free T-shirt when you place your order and they will give you one :)
Netrition.com is a fantastic website that is dedicated to delivering healthy products to health-conscious people. They offer excellent deals, fast delivery, and a huge range of low-carb products. All shipment is well-packaged, and the goods are always as mentioned. It's so easy to find healthier food on this site, so thank you for this business.
I ordered refrigerated items and they arrived warm. I was told by customer service that it was my responsibility to refrain from ordering when it is warm in my region. They ask for customer feedback so that they can be better but are not willing to stand by their product or their shipping or their customer service response time. Will NOT order from them again.
Tip for consumers:
They do not refund when items arrived spoiled. They blame it on the customer for ordering items that will spoil or ordering when the weather is warm. I guess I should control the weather when I place my order. They take not responsibility for the way they package the orders to ship.
Products used:
None
I have been experimenting with my diet recently and trying out alternative foods and I have to say Netrition is great because there is a lot to choose from and each food has its own rating so it's slightly easier to pick something out based on the opinions of others.
It took me 3 weeks to get my order, and the sad thing is that I live pretty close by. Their customer service showed zero interest/empathy, I spent hours hoping to get an explanation and was not given one. Wouldnt reccomend.
I love this site and have been ordering from them for years. They have a huge assortment of all kinds of low carb/high protein/sports nutrition foods in addition to supplements, herbs and personal care products, all at really great prices and only $5.99 for shipping in the lower 48 states. I'm a low carber and thanks to this site, I've been able to replace some of the high carb foods I missed with versions that are much better for me. In addition, they sponsor a site called lowcarbfriends that has the most comprehensive and supportive low carb forum I've ever seen.
I am a huge fan of the products, the reviewing ability on their site and I have had only positive experiences with them. They always package everything with care and I recommend the site to friends and family frequently!
Low carb pancake mix, low carb sugar, low carb everything! Not sure I believe all of their products are really low carb however they do have some hard to find products. I go elsewhere for supplements though. Found this site thanks to Heather so a big thank you to you.
I"ve dealt with Netrition many times in the past, and they have been extremely helpful and courteous. Their products are among the cheapest and best, and are shipped promptly. A great website.
Lots of low carb products at a great price! Low shipping too. Have been buying from this site since 2002 with no problems!
Wasn't impressed with the customer service of this site. My order took weeks to arrive and I wasn't notified that there was a delay...
Their prices are the best online and put Amazon to shame with their next day delivery service. Impressive and well done! Recommend it to everyone!
Products used:
HighKey Snacks Keto Pancake & Waffle Mix
I like the service of the company. I recommend to everyone who is interesting in such field. You will satisfied.
My friend told me for this website and i am using it to buy my netrition, I am really happy with the customer service.
Their vitamins are very good and effective, with them I feel better, and their prices are very accessible and shipping methods are fast too.
UPDATE
Customer Service contacted me and were Awesome. They are resending Hoping this was a one time issue. As stated in original review. Prior orders all went fine.
So changing from two stars to 4-5
Original: Two boxes arrived. One ok the second a mess! The box w issues had 2 boxes inside. First box had pasta. One carba-nada bag open w crushed loose noodles in box. In same box one of two Nutriwell Spaghetti boxes punctured w loose spaghetti coming out! Oh and a living spider came out too!
Next box in package had 3 different bread products. No cold pack all active day 82 degrees w moisture( condensation) two on outside one inside.
The were squished inside the overcrowded box.
The Live Carb Smart one Net Carb bread. White was loose at bag opening w twisty tie loose w condensation ( inside) bag w 1/3 squished to half its size.
The next was Low Carb Gluten Free Bread Cinnamon w rasin. 82degrees wet outside snd 1/2 loaf squished
The last was low carb hamburger buns white so squished I counted only 4 rolls. Then I noticed one flattened roll so squished I did not see it at first. All were stuffed in a box w no cold pacs. I had ordered similar items of keto breads or rolls from here all came properly packaged in crush proof boxes w cold packs.
Oddly the other box was a styrofoam box cooler two cold packs. But my candy inc Gummy bears and jelly beans were in that. My expensive low card breads nothing? Beware
Do so called At 3:47 pm EST. Waited TILL 4:10 then I hung up redialed to hear they close at 4 pm. Nice to tell me and nice to leave me on hold
Then I had to write it all down on webpage which afterwards closed w no confirmation. Then this review In all I wasted over 1 1/2 hour and still have no idea what's up. Might have to redo all over again. More expensive and longer time spent than going to Whole Foods and a low carb store in person.
But hey at least the living spider was free
Video not supported from my iPhone even using this apps video feature. So I am enclosing photos. Note wet box from water. One load is damp the other has some blackish mold?
Tip for consumers:
Beware of bread orders ask for cold packs in instructions
Products used:
Waiting they are resending
Gain trust and grow your business with customer reviews.
We stock a wide variety of supplements ranging from bodybuilding/sports nutrition to low carb foods, to general vitamins and herbs, to gluten free foods.
Netrition.com is the Internet's Premier Nutrition Superstore. The company was started in 1996 by two brothers who were into health and fitness and wanted to change the way you could access nutritional supplements. In 1996, you had two options: go to GNC and pay full retail or go online and make a purchase from an unsecured site, where you were presented only with a listing of the brand and product name, and then pray you got what you thought you ordered. Sadly, most went to GNC and paid full retail. That's where Netrition came in. We brought consumers not just a listing of the brand and product name, but also a full product description with nutrition facts and an image. This enabled the consumer to know exactly what they were going to get when placing an order at our web site. And we did it for a fraction of the cost one would pay at stores like GNC. That combined with lightning fast delivery and superior customer service has made us the force in the nutritional supplement industry we are today.
In the beginning, Netrition provided largely bodybuilding supplements and vitamins. However, shortly thereafter we started offering a variety of low carb products. This was long before low carb dieting/eating went mainstream. And now that the low carb craze has died down, we are one of the last ones standing that are still providing a wide variety of quality low carb products for the serious low carb consumer.
While we have grown leaps and bounds from our start in the basement of a house, we have always maintained that small business mentality where management is an integral part of the daily operation and customer satisfaction is our number one priority.
Thank you for making Netrition.com a part of your healthy lifestyle!