• Next Deal Shop

Next Deal Shop

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Overview

Next Deal Shop has a rating of 3.2 stars from 547 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Next Deal Shop most frequently mention solar lights, bird bath, and quick delivery. Next Deal Shop ranks 15th among Discount Shopping sites.

  • Service
    67
  • Value
    65
  • Shipping
    68
  • Returns
    25
  • Quality
    66
Positive reviews (last 12 months): 0%
Positive
0
Neutral
1
Negative
3
55
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How would you rate Next Deal Shop?
Top Positive Review

“LED lighthouse”

Corinne L.
7/30/23

I was overjoyed to receive this little toy lighthouse. It is beautifully made end designed of iron. I was not prepared for the fantastic light show of this product. It flashes several different colors and is powered by 3 button batteries. I live a 140 feet up in a high-rise. And I put it on my garden bench on my balcony at night. Far below throughout the night, the local police force always pause to look at the show above. Indoors, it puts on a spectacular show in the darkness of a room. This was money well spent on a fantastic novelty item..

Top Critical Review

“Beware of this company.”

Kris D.
12/13/20

Beware of this company. I ordered sets of holiday lights from a USA address. When they finally arrived, they were sporting an Australian plug. I asked for an exchange or refund. Did not receive either. Their claim was that I chose an incompatible and plug—(why would I purposely do that?). They have no USA distribution center and returning the items cost more than the items. The customer service is cheerful and full of useless detail to the American customer while the concept of customer satisfaction to secure future orders eludes them. A previous order from them yielded two broken cork lights and very short usb charge time. All in all... poor quality goods and abysmally inadequate understanding of customer service.

Reviews (547)

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Reviews that mention popular keywords

customer service (85) deal shop (50)
Thumbnail of user edwarde523
2 reviews
4 helpful votes
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April 27th, 2024

I tried to order the lights, but they were not available. It's so sad. This is not what I expected...

Thumbnail of user corinnel117
1 review
1 helpful vote
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July 30th, 2023

I was overjoyed to receive this little toy lighthouse. It is beautifully made end designed of iron. I was not prepared for the fantastic light show of this product. It flashes several different colors and is powered by 3 button batteries. I live a 140 feet up in a high-rise. And I put it on my garden bench on my balcony at night. Far below throughout the night, the local police force always pause to look at the show above. Indoors, it puts on a spectacular show in the darkness of a room. This was money well spent on a fantastic novelty item..

Products used:
Lighthouse novelty home decor item

Service
Value
Shipping
Quality
Thumbnail of user randallm172
1 review
1 helpful vote
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December 29th, 2020

Waited a few weeks for delivery of lighted branches, but it was worth it. Product came undamaged and worked perfectly! Definitely a year round decorating item, especially with the cordless battery pack.

Products used:
Lighted branches.

Value
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Quality
Thumbnail of user krisd105
1 review
0 helpful votes
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December 13th, 2020

Beware of this company. I ordered sets of holiday lights from a USA address. When they finally arrived, they were sporting an Australian plug.
I asked for an exchange or refund. Did not receive either. Their claim was that I chose an incompatible and plug—(why would I purposely do that?). They have no USA distribution center and returning the items cost more than the items.

The customer service is cheerful and full of useless detail to the American customer while the concept of customer satisfaction to secure future orders eludes them. A previous order from them yielded two broken cork lights and very short usb charge time.

All in all... poor quality goods and abysmally inadequate understanding of customer service.

Thumbnail of user cherylp312
1 review
0 helpful votes
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May 4th, 2020

I'm very excited to be receiving my package so quickly. My tubing doesn't dry very fast. Sometimes still moisture in it after two days. This will be quicker, simpler, and more sanitary than me soaking it in a bucket of ivory.

Cheryl P

Thumbnail of user sandyd158
3 reviews
0 helpful votes
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January 14th, 2019

Remote Control Flying Fish... I purchased this for my grandson for Christmas. We received it but was missing the tail fin and had 2 remotes. I tried calling their customer service phone line but could not get connected. I opened a Dispute on Jan. 3 and still have not heard from the company to fix my problem. I think the workmanship is terrible and not worth the money. It says when you purchase something are dissatisfied you can return it. I can't get anyone to respond back to me so I can return this for a FULL REFUND. Terrible customer service.

Thumbnail of user thomasb540
NextDealShop C. – Next Deal Shop Rep

Hello Sandy,

Thanks for the review.
As we cannot see any order information from you, we are not fully able to support you here.
Because of this, we can't confirm you placed any order with us, or contacted our customer service.

Could you please pass us your order number, so we can locate your order in our system, and check the communication with our customer service team.
We would love to see what the problem is and how we can fix it for you!

Thumbnail of user yvonnek115
1 review
1 helpful vote
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September 27th, 2021

I bought 2 of these to use while kayaking. These work great. I can take pictures with my phone while it is still inside the case. No more worries that my phone will get wet or even concerns if it is dropped in the water. Keeps everything dry and will float as well.

Products used:
Floating waterproof phone holder

Service
Value
Shipping
Quality
Thumbnail of user lynneh62
1 review
0 helpful votes
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September 12th, 2018

Oh dear thought I was getting a great deal on this. Reduced from $79.99 to $11.99. Each.
I brought 3 of them... what did I get 3 corks only, no bottles. Had to laugh
I will not be buying off this company again

Thumbnail of user thomasb540
NextDealShop C. – Next Deal Shop Rep

Dear Lynne,

Thank you for your review.
The product description for these Solar-powered copper wire light corks is very clear only the cork is included.
We do apologize if any confusion was caused by the photos that show how the product can be used.
Should you need further support, please do contact our customer service.

Thumbnail of user davef400
2 reviews
1 helpful vote
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March 14th, 2021
Verified purchase

I purchased these wristbands for installing window coverings, but have used them for everything that's metal. Drill bits, screws, bolts, small brackets and much more! Try them, the magnet is strong! This makes the job easier and more efficient.

Tip for consumers:
Most items I've purchased are shipped directly from China, and take a little bit longer to arrive

Products used:
Magnetic Wristband

Value
Shipping
Quality
Thumbnail of user nancym1095
1 review
17 helpful votes
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April 1st, 2020

I ordered a Moroccan solar light and received it. However it didn't work as advertised. I contacted the customer service department and they not only sent me a brand new one, that works great, but let me keep the old one. I just bought a candle to put inside and gave it to my daughter. It isn't solar, but still very pretty. I thank the whole team at Next Deal Shop, you are all super, and I love my new Moroccan Solar Light, it rocks!

Thumbnail of user pjayf
1 review
0 helpful votes
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November 5th, 2018

I ordered LED solar outdoor light from the web site on Facebook. Based on the fake reviews that I read on Facebook, it suppose to be one of the brightest solar light for your out door use. When it arrived, i left it out side so it can get charge under the sunlight for 2 full days. Then I waited until the sun went down. Let me tell you, my flash light from the dollar store is brighter then these floating lights. Basically, i got ripped off from this company. Stay away from NEXT DEAL SHOP. The product is simply garbage.

Tip for consumers:
Stay away from this company. Next deal shop. Don’t order anything. Their products are not as advertised!

Service
Value
Shipping
Returns
Quality
Thumbnail of user thomasb540
NextDealShop C. – Next Deal Shop Rep

Hi there!

Thank you for your review, we take these things very seriously.
I would like to let you know that our customer service responds to all emails sent to us within 12-24 hours.
If you could send us your personal information in a private message here on sitejabber, I can follow this up for you.
If you could provide us with your order information in a private message, we can assist you further.

Thumbnail of user deloresv12
1 review
0 helpful votes
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August 4th, 2022

You order one thing from the websites picture and they send you something completely different I ordered some outdoor lights and they sent me those twinkle lights from the 99 cent store that come with a very thin wire to put in a vase in weddings! Absolutely rip offs! 28 dollars for three! Lol I have bought these in the past at the 99 cent store!

Tip for consumers:
Do not use them at all !!!
They will ship other stuff

Products used:
Outdoor Lights

Service
Value
Shipping
Returns
Quality
Thumbnail of user robinz16
1 review
0 helpful votes
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May 7th, 2019

I ordered 3 motion sensor lights. Two did not work. One worked briefly and then failed. Next deal sent me 2 replacements. Both were faulty.
I attempted to get my money back but a Doris claimed a warranty was 60 days. The company is awful and the products are complete junk. Beware of this company.

Thumbnail of user thomasb540
NextDealShop C. – Next Deal Shop Rep

Hello Robin,

Thanks for the review.
As we cannot see any order information from you, we are not fully able to support you here.
Because of this, we can't confirm you placed any order with us, or contacted our customer service.

Could you please pass us your order number, so we can locate your order in our system, and check the communication with our customer service team.
We would love to see what the problem is and how we can fix it for you!

Thumbnail of user beverlyg33
1 review
4 helpful votes
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November 1st, 2017

I've been lied to about this company's location, ( not in the U.S. like they claimed), not given any explanation for why my order cannot be tracked and I do not recommend doing business with these people!'n

Thumbnail of user ingridf49
1 review
0 helpful votes
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October 11th, 2021

I have ordered these cute little sparkly lights several times and I'm always pleased. The solar ones for outdoors last about six months (weather takes a toll) but the indoors? There's just no telling! I've had them up since last Christmas and still beautiful..

Thumbnail of user paulal242
1 review
0 helpful votes
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September 4th, 2020

I've ordered one previously, but misplaced it during car cleaning. Ordered 2 this time. They are great for short trips when trying to keep dog on seat rather than moving through the vehicle or in your lap.

Thumbnail of user sheilam102
1 review
4 helpful votes
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January 22nd, 2018

Purchased cardigan poor quality very badly finished.

No labels on the cardigan to indicate the material composition, nor washing instructions and definitely doesn't feel like lamb's wool

Customer service response was useless, suggesting I should call them with any questions.

Thumbnail of user claytond11
1 review
2 helpful votes
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December 28th, 2016

Same as everyone else. Ordered shark and fish November 30. Never came. Contacted through their website, just got automated response. Calling bank tomorrow and filing with better business. BOYCOTT CHINA!

Thumbnail of user saraha814
2 reviews
1 helpful vote
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April 4th, 2020

Next Deal Shop replaced an order that went missing in the midst of a move on my behalf with no charge to me. Instead of losing a potential lifetime customer over one misdirected delivery, they won a devoted fan.

Thumbnail of user billg257
1 review
0 helpful votes
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December 4th, 2019

Fabulous better than description in book. Have used it 3 times since it arrived on Friday Nov. 29,2019. Ease in filling with chopped fruit and also adding ice. Very pleased. Will be ordering one for wife and kids.

Thumbnail of user judyv107
2 reviews
0 helpful votes
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November 10th, 2020

I have now bought 4 lots of lights which are still going. I pack them up over winter and nw it's time to bring them out. The service is amazing as I live in New Zealand and would recommend this shop. Fast delivery.

Thumbnail of user marval1
2 reviews
2 helpful votes
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May 29th, 2017

I ordered fairy lights in March... this is the end of May and I still have not received them. The customer service people respond quickly, but they say they have no control over shipping time. The orders are shipped from China. They did offer to send another order for free, if I have not received the item in a week. On the tracking link, it still shows my items in China. The company has good products and they are reasonably priced... worth the wait? I am not sure about that.

Thumbnail of user barbarab1488
1 review
0 helpful votes
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May 30th, 2020

Bought a wireless doorbell. No directions included. Tried 2 new batteries in it but I can't get it to work. I'm asking for a refund. I have ordered from this business before and have been extremely satisfied

Thumbnail of user susanr183
1 review
3 helpful votes
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July 29th, 2017

Glow in the dark garden pebbles. Maybe you have to clump them all together but these are so not worth it. Have a very, very low glow. To much trouble to return them. Not 100 pebbles or really close. Was like 80.

Thumbnail of user doreent29
1 review
1 helpful vote
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July 29th, 2020

It took such a long time to get my lights that I forgot I ordered them. I was surprised to get them in the mail. After putting the lights together, ( I ordered 4) one does not work at all. I have not sent the broken light back because I am sure if I get a new one it will be sometime in the fall from experience of my last order. I will not be ordering from this company again. The 3 that work however are very pretty and I love them. I would like a refund for the 4th light but at this point having to send it back and the cost of shipping I'll be loosing money. Doreen

Thumbnail of user thomasb540
NextDealShop C. – Next Deal Shop Rep

Dear Customer,

Thank you for taking the time to leave your review.
As we cannot see any order information from you here, we are not fully able to support you here.

However, please be reminded that shipments take an average of 15 working days before they are delivered, as can be seen on our website. But due to the global outbreak, the delivery time might be a little longer due to many flights cancellations and changes. We are making sure to speed up the delivery time and contacting the couriers.

And if you need further assistance, please do not hesitate to contact our customer service team:

https://www.nextdealshop.com/pages/contact-us

Please do not hesitate to reach out to our customer service if you need any support.

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From the business

At Next Deal Shop, we pride ourselves on the following principles: Product Quality - All products sourced directly from manufacturers and are thoroughly tested. Discounted Prices - By sourcing direct, we cut out all middlemen costs to get you the...

Company Representative

Thumbnail of user thomasb540
NextDealShop C.

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