NFL Shop FAQ | Sitejabber

Question:

I placed an order and they withdrew money from my account and said jerseys would ship in 48 hours. that was over 10 days ago. i got to the site and it no longer recognizes me or my order. order # i was given is anss2715 I placed an order and they withdrew money from my account and said jerseys would ship in 48 hours. that was over 10 days ago. i got to the site and it no longer recognizes me or my order. order # i was given is anss2715

Answer:

There seems to be a spoof site out there you might want to look into. My friend bought a jersey from what she thought was nflshop.com when really it was nflshop-pro.com which is a bogus site.

By Amanda C. over a year old

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Question:

Does fanatics now manufacture nike nfl fan jerseys? Does fanatics now manufacture nike nfl fan jerseys?

Answer:

Hello Rod. Yes, we are now manufacturing some of the Nike NFL jerseys. For now it is just the Player Jersey.

By Chastity S., Team Lead, Executive & Social Relations over a year old

Question:

Why do you charge for return shipping on imperfect items Why do you charge for return shipping on imperfect items

Answer:

Scott, we have replied to the review submitted. Please accept our most sincerest apologies for this inconvenience. Sincerely, Chastity

By Chastity S., Team Lead, Executive & Social Relations over a year old

Question:

How do i know if this is legit? too many bad reviews. How do i know if this is legit? too many bad reviews.

Answer:

Victoria- I was wondering if something was up. I had a charge for more than the amount & an out of country fee charged on my bank account. It didn't show up global pay or NFL so I disputed. Now today I receive an email from global pay asking why I disputed & on their receipt it had the charge would've been to An electric company & when I emailed to find out about my order the email received was from dosomebiz.com. This would not be on email from a reputable NFL company. Supposedly my order is shipped. We will see.

By Tanya W. over a year old

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Question:

Hi just just wondering if this is an official site before i place a order Hi just just wondering if this is an official site before i place a order

Answer:

It's official just be cautious.

By nicole l. over a year old

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Question:

Hello, i ordered something and it was shipped on 12/10 and have received tracking. yesterday it said delivery was wednesday by the end of the day but now the delivery date has updated to n/a and it says the package is still in florida. i am in pennsylvania. thanks! Hello, i ordered something and it was shipped on 12/10 and have received tracking. yesterday it said delivery was wednesday by the end of the day but now the delivery date has updated to n/a and it says the package is still in florida. i am in pennsylvania. thanks!

Answer:

Hello Jeff. Thanks for your feedback. Please provide us with an order number and we will be happy to assist you. Sincerely, Karmen

By Chastity S., Team Lead, Executive & Social Relations over a year old

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Question:

How long does it take to get customized shirt? How long does it take to get customized shirt?

Answer:

Hello Letty. Thank you for your question. Depending on the item, it takes approximately 6 business days for the item to be processed and ready to ship. Please let us know if you need any further information. Sincerely, Karmen

By Chastity S., Team Lead, Executive & Social Relations over a year old

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Question:

I ordered a jersey today and more than what the amount was was taken out of my bank and it's in china. why? i want to cancel my order it's been less than 24 hours I ordered a jersey today and more than what the amount was was taken out of my bank and it's in china. why? i want to cancel my order it's been less than 24 hours

Answer:

Hello Lisa! Thank you for your question. Unfortunately, we think you may have encountered a Fraudulent website posing as us. All charges would be domestic and neither the charge or the shipment should ever originate from China. We do not have any business operations in China. We apologize sincerely for any inconvenience this has caused you. We strongly urge you to reach out to your bank regarding this issue.

By Chastity S., Team Lead, Executive & Social Relations over a year old

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Question:

Thenfloutlets.com ok so here goes. i always c in facebook all these deals in new england patriots jersey for $40. i have never ordered one til the other day. i ordered a tom brady jersey 70%off for $40 ref $129.99. it was $20 shipping. i was like oh boy. checked my bank and the correct money was taken out but it said briefashionbagstore shanghai! i was given an order number i took pic of. but never got email or anything. they said 7-15 days, but when i go to website there is no order inquiry or anything to track package. i have emailed them at the contact us button for 3 days. nothing! i'm really worried! anyone order from this company? Thenfloutlets.com ok so here goes. i always c in facebook all these deals in new england patriots jersey for $40. i have never ordered one til the other day. i ordered a tom brady jersey 70%off for $40 ref $129.99. it was $20 shipping. i was like oh boy. checked my bank and the correct money was taken out but it said briefashionbagstore shanghai! i was given an order number i took pic of. but never got email or anything. they said 7-15 days, but when i go to website there is no order inquiry or anything to track package. i have emailed them at the contact us button for 3 days. nothing! i'm really worried! anyone order from this company?

Answer:

Yup, only mine said some other weird Asian name on my credit card - I have since disputed the charge - I am sure it's fake...

By Kelli D. over a year old

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Question:

Is this the same company that has the website mynfl.com? is there a phone number to call them?

Answer:

Hello Patty, Thank you for reaching out. I do apologize for any inconvenience this may have caused you. Unfortunately, NFLShop.com is not affiliated with mynfl.com, and we are not able to provide you with a phone number for them. We apologize again for the inconvenience and hope to hear from you soon. Sincerely, Sam

By Nigel P., Sr. Director of Fan Experience on 1/25/24

NFL Shop Questions & Answers

Does fanatics now manufacture nike nfl fan jerseys? Does fanatics now manufacture nike nfl fan jerseys?

Why do you charge for return shipping on imperfect items Why do you charge for return shipping on imperfect items

How do i know if this is legit? too many bad reviews. How do i know if this is legit? too many bad reviews.

Hi just just wondering if this is an official site before i place a order Hi just just wondering if this is an official site before i place a order

How long does it take to get customized shirt? How long does it take to get customized shirt?

Is this the same company that has the website mynfl.com? is there a phone number to call them?

Can’t see your question? Ask to get answers from the NFL Shop staff and other customers.

NFL Shop Questions & Answers

Does fanatics now manufacture nike nfl fan jerseys? Does fanatics now manufacture nike nfl fan jerseys?

Why do you charge for return shipping on imperfect items Why do you charge for return shipping on imperfect items

How do i know if this is legit? too many bad reviews. How do i know if this is legit? too many bad reviews.

Hi just just wondering if this is an official site before i place a order Hi just just wondering if this is an official site before i place a order

How long does it take to get customized shirt? How long does it take to get customized shirt?

Is this the same company that has the website mynfl.com? is there a phone number to call them? Is this the same company that has the website mynfl.com? is there a phone number to call them?

Can’t see your question? Ask to get answers from the NFL Shop staff and other customers.

Is this the same company that has the website mynfl.com? is there a phone number to call them?