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Octa has a rating of 4.7 stars from 351 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Octa most frequently mention trading platform, fast deposit, and best broker. Octa ranks 2nd among Currency Trading sites.
Proactively asks for customer feedback
This company responds to reviews on average within 17 hours
Octafx is an excellent trading platform that simplifies the trading process, making it accessible for both beginners and experienced traders. The interface is incredibly user-friendly and straightforward. I truly appreciate Octafx. Additionally, they provide a fantastic bonus system that helps mitigate the risk of losing money. I highly recommend Octafx to everyone.
If you made profit, your account will block. If you lose you are good for octafx. My 20000 usd is blocked, no reason. Actually octafx is 101% fraud. If any body ask me something my no is *******633. I have 10+ years exp in forex.
Octafx is an excellent trading platform that simplifies the trading process, making it accessible for both beginners and experienced traders. The interface is incredibly user-friendly and straightforward. I truly appreciate Octafx.
Additionally, they provide a fantastic bonus system that helps mitigate the risk of losing money. I highly recommend Octafx to everyone.
Date of experience: November 17, 2024
If you made profit, your account will block. If you lose you are good for octafx. My ******* usd is blocked, no reason. Actually octafx is 101% fraud.
If any body ask me something my no is *******633. I have 10+ years exp in forex.
* Octa attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 13, 2024
User friendly interface = it's easy to navigate and understand even for a beginner like me and I love the fast execution...Good customer support and low fees.
They also have variety of asset to trade. Most importantly 50% bonus is assured when you make deposit.
I would like the interface to have zoom icon [- +]
Date of experience: August 24, 2024
Dear Ogunbodede!
We want to express our sincere gratitude for your loyalty over the past two years. It's fantastic to hear that your trading experience with Octa has been smooth and reliable. Your continued trust in our services means a lot to us.
We're especially pleased that you've found our customer support responsive and that our deposit and withdrawal processes are fast and efficient. At Octa, we're committed to maintaining this high level of service to ensure that your trading experience remains top-notch.
Stay updated on our latest news and promotions by joining our social media platforms. If you have any further questions, feel free to reach out to us via live chat or email at support@octafx.com. We're here to assist you every step of the way.
Kind regards,
Octa Rep.
The first time i saw the range of things to order, i ignored them. But one day i just said let me order and see what this is all about. I was surprised when a delivery man called to inform me that i had a package and it was my order here. Thank you Octa
Date of experience: October 17, 2024
Dear Udemba,
Thank you for taking the time to rate and provide your feedback for the Octa Trading platform. We are glad that you can utilize the 'Trade and Win' offer and claim the gifts with your accumulated prize lots. At Octa, we continuously strive to enhance our brokerage services by introducing various promotions, offers, and bonus packages. We are committed to providing outstanding services and ensuring our clients access a wide range of benefits and opportunities.
To stay up-to-date with our latest news and upcoming promotions, we invite you to follow our social media platforms. Should you have any further inquiries or require assistance, please don't hesitate to contact us via live chat or by emailing support@octafx.com. Our team is available to assist you at any time.
Kind regards,
Octa Rep.
Definitely a good platform to trade. The VIP telegram tips are definitely the winning features. First platform I know that allows you to redeem free gifts - the quality one. I just redeemed a AirPod 3. 😊
Date of experience: October 11, 2024
Dear Kuick,
Thank you so much for your positive feedback! We're thrilled to hear that you're enjoying our platform and finding value in our Octa Space program. It's great to know that these features are enhancing your trading experience and contributing to your success.
We're also delighted to hear that you've redeemed an AirPod 3 through our Trade and Win program! Offering our traders high-quality gifts is just one of the ways we like to show our appreciation for choosing Octa.
If you ever need any assistance or have further suggestions to improve your experience, feel free to reach out to us at support@octafx.com. We're always here to help and ensure your time with Octa remains exceptional.
Happy trading, and enjoy your new AirPods!
Kind regards,
Octa Rep.
Please join this VIP telegram to get higher chance of winning.
Date of experience: October 2, 2024
The app is by far the easiest (comparing other forex platforms) to use. I love it.
Date of experience: September 20, 2024
It have traded with octa for the last 3 years. It has been a beautiful experience.
But the spread that i have been charged on my trades are very high.
When I order multiple trade and win gift items, i dont always get all of them delivered.
Date of experience: August 8, 2024
Dear Ben,
Thank you for being with Octa for the past three years and for sharing your experience with us. We're thrilled to hear that your overall experience has been positive, and we're grateful for your continued trust in our platform.
However, we're sorry to learn that you've encountered concerns regarding the spreads on your trades. At Octa, we use floating spreads that may vary due to market volatility. Although these floating spreads may be lower than average, they may increase as per the market. We request you please share your trading account number and the order ID so we can investigate these trades for you.
For delivery of gift items from your multiple orders, we understand how important it is to receive the best trading conditions and the rewards you've earned. If you face any issues with the gifts or have not received them, please get in touch with us via live chat or email. We will trace the gift and if it's not delivered, we will ensure that it reaches you.
Please be assured that we take your feedback seriously. Our team is always working to provide competitive spreads, and we will look into this matter further after you share the details to ensure you're getting the best possible rates. Regarding the delivery of gift items, we apologize for any inconvenience this may have caused and will review the issue to improve the delivery process.
Please contact us at support@ octafx.com to provide us with more details about your experience. This will help us address your concerns more effectively and ensure that your experience with Octa continues to be rewarding and satisfactory.
Kind regards,
Octa Rep.
I have been with octafx for a couple of years now. All I can say is that it has been absolutely fantastic. I love that the withdrawal and deposits are almost instant so you can be up and trading in no time. There's also trade to win where we could redeem prizes from the lots that we've accumulated. The best part is that the points don't expire.
Date of experience: July 29, 2024
Dear Muhammad Farrid,
Thank you for your glowing review and for being a loyal client of Octa for the past few years. We are thrilled to hear that your experience with us has been fantastic.
At Octa, we prioritise efficiency and convenience in our financial transactions, so it's wonderful to know that you appreciate the almost instant withdrawals and deposits. We understand how important it is for traders to be able to start trading without delay.
We are also delighted that you enjoy our Trade to Win program, where you can redeem prizes from the lots you've accumulated. Your enthusiasm for the fact that the points don't expire is exactly what we hoped for when designing this feature. Please enjoy the feature as we keep on improving the options available to redeem the points.
If you ever have any questions or need assistance, please don't hesitate to contact our customer support team at support@octafx.com. We are here to ensure you continue to have an excellent trading experience with us.
Kind regards,
Octa Rep.
Excellent gift offer to encourage clients. Such offers would be highly appreciated in future too. OctaFx is a trustworthy broker who can be recommended without any doubt.
Date of experience: September 2, 2024
Dear Tariq,
Thank you so much for your kind words! We're thrilled to hear that you enjoyed the gift from our Trade and Win feature and that you found it a valuable incentive. At Octa, we're always looking for ways to appreciate and reward our clients, so it's wonderful to know these efforts are appreciated.
We're committed to continuing to offer exciting rewards and features in the future to enhance your trading experience. Your trust in us as a reliable broker means the world, and we're honoured by your recommendation.
If you have any suggestions or ideas for future offers, please don't hesitate to share them with us at support@octafx.com. We're here to ensure that your experience with Octa remains exceptional.
We look forward to serving you for many more years to come!
Kind regards,
Octa Rep.
I've been a client with octafx for 10 + years & can tell you that there accuracy & platform speed for opening & closing trades is Excellent, they have almost zero slippage. There product values such as Silver pricing or Gold pricing is very accurate compared with other platforms,Octafx for depositing & withdrawals are amazing with unlimited amounts of same day deposits & withdrawals. These guys rate 5 stars with me cause they are the Real Deal.Customer Service response times are very fast & will answer all questions.
Date of experience: July 20, 2024
Dear Joseph,
Thank you for your amazing feedback and for being a loyal client with Octa for over 10 years. We are thrilled to hear that you find our platform's speed for opening and closing trades excellent and appreciate our accurate product values for silver and gold user status compared to other platforms.
It's fantastic to know that our deposit and withdrawal processes meet your expectations with same-day transactions. We're also glad our customer service response times have been satisfactory and that our team has been able to answer all your questions promptly.
We constantly strive to provide the best possible experience for our clients, and your kind words reaffirm our efforts. If you have any suggestions on how we can further enhance our platform or services, please feel free to share them with us. Your feedback helps us align our services with your needs.
Please reach out to us at support@octafx.com with any specific suggestions, concerns, or feedback. We are always here to listen and make the necessary changes to meet your expectations. We look forward to continuing to serve you and ensure you have the best trading experience possible.
Kind regards,
Octa Rep.
I have been using them for more then 3 years, good pairs and good slippage overall. Major pairs are great but crypto and minor pairs are a bit problematic during high volatility. Over all good experience. Good options for depositing and withdrawal specially usdt.
Date of experience: August 5, 2024
Dear Junaid!
Thank you for your continued trust and for sharing your experience with us over the past three years. We are pleased to hear that you find our platform to have good pairs, good slippage, and excellent options for depositing and withdrawals, especially with USDT.
We understand your concerns about the performance of crypto and minor pairs during high volatility. Your feedback is invaluable, and we are continuously working to improve our services to ensure a seamless trading experience across all instruments.
We appreciate your positive comments and your constructive feedback. If you have any specific issues or further suggestions, please do not hesitate to reach out. We are here to assist you and ensure your satisfaction.
Thank you once again for your support.
Kind regard,
Octa Rep.
One thing I love most is the deposit and withdrawal using instant deposit (Nigerian banks). Withdrawals sometimes is even faster than inter bank transfer wait time
Date of experience: August 18, 2024
Dear Babajide,
Thank you for sharing your positive experience with us! We're delighted to hear that you're enjoying the convenience of our instant deposit feature with Nigerian banks. It's great to know that our withdrawal process has been so efficient for you, even surpassing typical inter-bank transfer times.
At Octa, we continuously strive to provide seamless and reliable services to enhance your trading experience. Your feedback is invaluable and motivates us to keep improving our offerings.
If you ever have any further suggestions or need assistance, please don't hesitate to reach out to us at support@octafx.com. We're here to support you at every step of your trading journey. Thank you for choosing Octa!
Kind regards,
Octa Rep.
Very friendly dispatch rider and my order came in on time. Kudos
Date of experience: August 18, 2024
Accessing the gift items was easy. Offer period with low lots exchange give more choice for small players like me to get motivated to go for more trades in future.
Date of experience: August 19, 2024
Dear TC,
Thank you so much for giving us a high rating and sharing your experience with Octa Broker. We're delighted to know you got easy access to the gift and are motivated to make more trades in the future.
Remember that you can participate in the "Invite a Friend" program and earn a commission per standard lot your friends trade. For more information, please contact us via social media. We'll be happy to help.
Kind regards,
Octa Rep.
Whenever I withdrawn my money from octa, It didn't take more than 7 minutes.
The app is very good all the options are the best, the support team responses everyone in a short time than you expect.
It has suitable spreads, at all I haven't noticed any mistake or shortcoming in
( octa fx)
Date of experience: July 18, 2024
Dear Muzamil,
Thank you so much for taking the time to share your positive experience with Octa! We are delighted that you found our app efficient and user-friendly and that the Customer Support team has met your expectations with prompt responses.
We are committed to providing the best possible trading experience, and we greatly appreciate your feedback regarding our quick withdrawal process, suitable spreads, and overall functionality. It's always rewarding to know that our valued clients recognize our efforts to deliver top-notch services.
If you ever have any questions or need any more help, please do not hesitate to contact us. We are here to support you and ensure your continued satisfaction with Octa.
Thank you once again for your kind words and for choosing OctaFX as your trading partner.
Kind regards,
Octa Rep.
I join octafx approximately 5 years before in 5 years I never face any problem during deposit.withdrawal in trading every thing is best I will give 10/10 marks to octafx for his services commitment and honesty.i hope very soon we want see octafx on mt4 or mt5
Date of experience: July 27, 2024
Dear Muhammad,
Thank you for sharing your experience with Octa over the past five years. We are thrilled to hear that you have not faced any problems with deposits, withdrawals, or trading during this time. Your perfect rating of 10/10 for our services, commitment, and honesty is greatly appreciated in your review.
At Octa, we are committed to providing the best possible trading experience for our clients. Your feedback is a testament to our dedication and motivates us to continually improve our services.
Regarding your interest in seeing Octa on MT4 or MT5, we understand the importance of offering diverse and advanced trading platforms. However, our accounts can be used on both MT4 and MT5. Unfortunately, MT4 and MT5 do not offer their services in Pakistan. We request you to open the Octa account and trade with us.
If you have any further comments or need assistance, please do not hesitate to contact our customer support team at support@octafx.com. We are always here to help.
Kind regards,
Octa Rep.
I have been using this platform for forex trading for three years. It has been a great experience, and Octa has provided a low spread for investors and traders. Highly recommended!
Date of experience: October 7, 2024
Dear Andrew,
Thank you for your wonderful review! We're thrilled to hear that you have been enjoying your forex trading experience with Octa for the past three years.
At Octa, we strive to provide our clients with competitive spreads and a user-friendly platform to enhance their trading experience. Your recommendation means a lot to us, as it reflects our commitment to delivering high-quality services and support to our traders.
If you have any further feedback or suggestions on how we can improve your experience, please feel free to reach out to us at support@octafx.com. We value your insights and are always here to assist you.
We look forward to continuing to support you in your trading journey.
Kind regards,
Octa Rep.
Great...! I enjoyed myself while shopping. I hope to get my items on time and fast as well.
Thanks so much.
Date of experience: September 18, 2024
Dear Richard,
Thank you so much for your kind feedback! We're thrilled to hear that you enjoyed using our Trade and Win feature to place your order with Octa. Rest assured, we're working diligently to ensure that your items arrive on time and as quickly as possible.
If you have any further questions or need any assistance, feel free to reach out to us at support@octafx.com. We're always here to help! Thank you again for choosing Octa, and we look forward to serving you in the future.
Kind regards,
Octa Rep.
Rewards with trading isn't too bad. Best is the rewards redemption I need not worry about postage. It's a nice touch by octa
Date of experience: November 21, 2024
Dear Dr. Kang!
Thank you very much for taking the time to share your feedback with us! We are truly delighted to hear that you are enjoying the rewards program, as well as the smooth and hassle-free redemption process that we strive to provide. Our primary goal is to ensure that every experience you have with us is seamless and enjoyable, and we genuinely appreciate your kind and encouraging words.
If there are any additional questions you might have or if you need further assistance at any point, please don't hesitate to reach out to us. We are always here to help and support you. Wishing you a fantastic time with your trading activities!
Kind regards,
Octa Rep.
I have terrible loses but not octas fault, the platform has never failed me in any way, thanks a million and keep up the good work
Date of experience: September 5, 2024
Dear Adekunle,
Thank you for taking the time to share your experience with us. We understand that trading can sometimes come with significant challenges, and we're truly sorry to hear about your losses. However, it means a great deal to us that you continue to trust the Octa platform. Knowing that our platform has been reliable for you, even in tough moments, inspires us to keep striving for excellence.
At Octa, we are always looking for ways to enhance your trading experience. If you ever need assistance or have questions about the platform, don't hesitate to reach out to us via live chat or email us at support@octafx.com. We're here to support you every step of the way.
Once again, we appreciate your feedback and your confidence in us. Best of luck in your future trades, and we look forward to continuing to serve you.
Kind regards,
Octa Rep.
Very good benefit for serious traders like me. The process is simple and yet efficient. The range of goods are good as well.
Date of experience: September 14, 2024
Dear Raz,
Thank you for your wonderful feedback! We're thrilled to hear that you're finding the benefits of trading with Octa valuable, especially as a serious trader. It's great to know that you appreciate the simplicity and efficiency of our processes, as well as the range of trading instruments we offer.
We are always striving to create a seamless and rewarding experience for our traders, and your satisfaction is a testament to our efforts. Should you have any suggestions or require further assistance, please don't hesitate to reach out to us at support@octafx.com.
Thank you once again for choosing Octa, and we wish you continued success in your trading journey!
Kind regards,
Octa Rep.
Good products for selection. Easy and efficient way of ordering. Previous orders were sent to my home fast and smooth. Well done.
Date of experience: September 10, 2024
Great trade platform.still new and exploring more.Smooth transaction and very fast transfered.i am looking forward to learn more trade skills.
Date of experience: December 10, 2024
Dear Surina,
Thank you so much for your kind feedback! We're delighted to hear that you're enjoying our platform and finding the transactions smooth and fast.
If you're new to trading, we invite you to explore our comprehensive educational platform, where you can enhance your trading skills through a variety of resources. Additionally, be sure to check out our YouTube channel for webinars hosted by our expert trainers and traders—they're a great way to deepen your knowledge.
To stay updated with our latest news and promotions, don't forget to follow us on our social media platforms. You can get in touch with us via live chat or email if you have any additional questions. We are always available to help you.
Kind regards,
Octa Rep.
Quite awesome and easy to navigate through.
They keep to their words and number one in forex trading platform
Date of experience: October 29, 2024
Dear Onyejekwe,
Thank you for your wonderful feedback! We're thrilled to hear that you find our platform both awesome and easy to navigate. At Octa, providing an intuitive and accessible trading experience is at the core of what we do, and it's rewarding to know that our efforts have made a positive impact on your trading journey.
Our commitment to delivering a reliable and transparent trading environment is something we hold in high regard. We strive to provide top-quality services and uphold our promises to our clients, and we're honoured to be considered a top choice among forex trading platforms.
If you need assistance or have suggestions on how we can further enhance your experience, please don't hesitate to reach out. We're always here for you through live chat or at support@octafx.com.
Thank you once again for being part of the Octa community. We look forward to supporting you in your trading success!
Kind regards,
Octa Rep.
I would call it amazing because the amount did not come even after 24 hours so I had given up hope but your team replied to me from time to time and kept in touch which kept my faith but I would also like to say that if this If the work is done quickly then it would be easier for us to do tradingi have one complaint...Earlier we were able to tell our problem directly in live chat but now we have to choose the category and if our problem is not in that category then we are not able to contact in any way. I also tried to contact continuously for two days but was unsuccessful. My problem was solved only after mailing. Thanks again
Date of experience: June 29, 2024
Dear Sulochana,
Thank you for sharing your feedback with us. We appreciate your patience and understanding regarding the delay in your transaction. It's great to hear that our team's consistent communication helped maintain your trust. We understand how important it is for our clients to have timely transactions, and we're constantly working to improve our processing times to make trading more convenient for you.
Regarding your concern about our live chat system, we apologise for any inconvenience this may have caused. We understand the importance of being able to address your issues directly and promptly. We recommend you to please select English as a language to get to an agent faster.
Please feel free to reach out to us at support@octafx.com with any specific suggestions, concerns, or additional feedback. We're always here to listen and make the necessary changes to meet your expectations. We look forward to continuing to serve you and ensure you have the best trading experience possible.
Kind regards,
Octa Rep.
It quite sharp and fast like a said no complications, very brief and easy understand anyway hope you're keep it up and all the very best.
Date of experience: September 20, 2024
Dear Kingsley,
Thank you for your kind words and positive feedback! We're delighted to hear that you found our communication clear, brief, and easy to understand. We always aim to keep things simple and efficient for our clients. We shall strive harder to provide the best user experience to our customers.
We would like to inform you that you can join our Invite a Friend program, where you can earn commissions when your friends start their trading activity with Octa.
To keep up with our most recent news and promotions, feel free to join our social media platform. You can get in touch with us via live chat or email at support@octafx.com if you have any additional questions. We are always available to help you.
Kind regards,
Octa Rep.
Nice operating systems, good spreads and quick payments. Never had a problem with them, only my trading sucks!
Date of experience: November 29, 2024
Dear Oba,
Thank you for your kind words and positive review! We're delighted to hear that you're satisfied with our platform, spreads, and quick payment processing. Providing a seamless and efficient trading experience is our priority, and it's great to know we've met your expectations.
Regarding your trading journey, we understand that trading can sometimes be challenging. To help you enhance your skills and confidence, we encourage you to explore our educational resources:
1) YouTube Channel: Gain access to expert-led tutorials, trading strategies, and market analysis to help refine your approach.
2) Webinars: Participate in live sessions with professionals who can guide you on key trading concepts and answer your questions.
3) Demo Account: Practice trading in a risk-free environment to test strategies and improve decision-making before trading live.
If you need further support or have any questions, please don't hesitate to reach out to us at support@octafx.com or via our 24/7 Live Chat. We're here to ensure your trading experience with Octa remains smooth and rewarding.
Thank you for choosing Octa. We're excited to be a part of your trading journey and look forward to seeing your continued growth and success!
Kind regards,
Octa Rep.
It has being a best experience with the best broker OctaFX. They will continue to be my best broker because the are the top 1 broker
Date of experience: September 3, 2024
Dear Victor,
Thank you so much for your glowing review! We're delighted to hear that you've had such a positive experience with Octa and that you consider us your top broker. Knowing that we've earned your trust and satisfaction means a great deal to us, and we're committed to continuing to provide the best service possible.
Your loyalty and support motivate us to maintain the high standards that have made us your preferred broker. If there's anything more we can do to enhance your experience or if you have any suggestions, please don't hesitate to reach out to us at support@octafx.com. We're always here to listen and ensure that your trading journey with Octa remains exceptional.
We look forward to being your trusted partner in trading for many years to come!
Kind regards,
Octa Rep.
Octa is an international broker that has been providing online trading services worldwide since 2011. It offers commission-free access to financial markets and a variety of services already utilised by clients from 180 countries with more than 40 million trading accounts.
The company is involved in a comprehensive network of charitable and humanitarian initiatives, including the improvement of educational infrastructure and short-notice relief projects supporting local communities.
Octa has also won more than 60 awards since its foundation, including the ‘Best Online Broker Global 2022’ award from World Business Outlook and the ‘Best Global Broker Asia 2022’ award from International Business Magazine.
Octa provides several educational and training tools for beginners as well as expert traders. You can always use the option of starting with a demo account to test all features available. In addition, Octa team currently holds different types of educational activities on our Youtube channel, including workshops, seminars and live trade sessions in different languages.
Octa is powered by its own trading platform - OctaTrader, MetaTrader 4 and MetaTrader 5 trading platforms renowned for their security and compatibility with both desktop and mobile across all popular operating systems. Traders may also use the Octa Trading App, which is available on Google Play and App Store for free. Trading instruments provided by Octa have some of the lowest spreads in the industry.
As a broker, Octa offers more than 200 trading instruments, including:
- CFDs on stocks
- Currency Pairs
- Gold and silver
- Commodities
- Indices
- Cryptocurrencies.
The company’s customer support team works 24/7 and speaks English, Hindi, Urdu, Indonesian and Malay. Clients may address it via the following channels:
- Live Chat on the Octa website
- Email (support@octafx.com).
Dear Ngozi,
Thank you for your glowing review! We're thrilled to hear that you're enjoying the Octa platform and finding it accessible and user-friendly. Making trading easier for everyone, whether you're just starting or have experience, is at the core of what we do. It's fantastic to know that our bonus system also provides you with added support for risk management.
You can also join our Invite a Friend program, where you can earn commissions when your friends start their trading activity with Octa. To keep up with our most recent news and promotions, feel free to join our social media platform. You can get in touch with us via live chat or email at support@octafx.com if you have any additional questions. We are always available to help you.