OfficeMax

Bought two office chairs from Bend, Oregon store. The hydraulic failed on one in less than a year. Called warranty department, the said it would take 10 weeks to get the part replaced, store happened to have one, but was not sufficiently staffed to fix. A large

Just left the OfficeMax in Columbia, TN. Pretty sure there was only one employee working the entire store. Was going to buy a new $400 printer. Waited at the cash register for 15 minutes. NOBODY ever came. The one employee I saw was doing the best she could over in the copy center helping like 3 different people. Me another customer we're waiting at the cash register... no one ever came. Seriously, you've got a 30,000 sq ft store and one person working the whole damn thing. I'll order my printer off Amazon I guess. The Regional VP of operations should be fired. Terrible

I was left on hold X2. Nobody came back on the phone after asking if they had ink in stock. Website malfunctioned X3. I'm surprised this company is still in business. In 60 seconds ordered fro Amazon for delivery to my door in 3-4 hours. OfficeMax? Never again!

I try to shop locally but as these young kids come in to run things in our local store. We have low inventory and the store is not as clean as it once. Our store is always low on items and you can't find things you need. That's why I've started ordering online from other companies. Sorry, but you need some people in there that know how to keep stock up and have manners.

I ordered 2 Blodgett single phase convection ovens. Staff and delivery persons were all extremely helpful in assisting me through the shipping, processing, and receiving steps along the way--going above and beyond to give excellent service!

Robert Bass exhibits zero customer service, making empty promises and not responding or following up at any time. Guess the purchase of $4000+ worth of office furniture means ZERO to them! I am very disappointed! He absolutely ghosted me after I purchased SEVEN office chairs, after he said he would make every effort to get a discount approved!

I started using Office Max several years ago and have used them exclusively for the last couple of years. They have a great selection in the local store and if they don't have the item in stock they will help order the item from the online store and provide great customer service until you are satisfied. I recommend that everyone should give Office Max a try.

Went yesterday into the store at Riverview shopping for software and supplies and was asked to leave because I would not wear a mask. They lost my business yesterday and all my future business. How stupid can the CEO and his employees be?... Do the damn research!

On one hand, I go to office max every time i need office products / supplies lol however. I also hate myself afterword for paying their high prices when i could have bought off amazon for much cheaper

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I came in to pick up some laminating I had done. Upon entering the store it was a ghost town. There was no employee in the copy print center. There were no employees at the cashiers area. I finally noticed someone in uniform at the tech solutions area. I asked if someone could help me. She told me I would have to wait. Everyone was on break. Really?!? Everyone goes on break at the same time? She did not ask what I needed or how she could help. She just told me to wait. Not impressed! If I wouldn't have had an order to pick up I would have walked out.

Our office as an account with officemax and they have really come down in price over the years. Admittingly we use them mostly for the ease of use factor as they have our orders memorized on the account so we just hit reorder when needed. We tried office depot but they often didn't have exactly what we needed online or would mess up an order and so we have been happy with office max over them. As far as we know they are the better online company over staples and the rest of the office superstores.

We ordered & paid for a Shredder from OfficeMax on on 03/17/22. On 03/28/22 OfficeMax delivered an "Air Purifier." I began calling OfficeMax immediately upon deliver of the wrong item, and 20 phone calls and 15 days later, OfficeMax still has not processed our refund - our order was over $1,400! Every time we call, we are transferred overseas and given a different answer. I have NEVER dealt with such a terrible company in my life! Buyer Beware - DO NOT BUY FROM OFFICEMAX!

Another antiquated business that needs you to create yet another marginal internet account instead of using top-level single sign on SSO providers e.g. Google, Facebook

Love officemax. They may not have a huge selection of electronics in stock ever, but the costumer service is great and if they dont carry it, they will assist in finding someone that does.

They have gone downhill in a hurry. Please have the lowest expectations for this company. They used to compete well with Staples.com but now they don't.

We ordered a table, chair, some stationery for our Office, they arrived on time. Product quality was great and got in the best deal. Will order again.

Very bad service. I order one chair one month ago. I never received it. I have called 3 times, and no feedback at all.

The times that I have gone into Officemax looking for something, I can't find a single employee to help me. Where are they hiding?

I wish they were closer, so more locations would be great, but other than that they are a nice alternative to the others.

Quick delivery, follow up emails for items on back order. You need to shop around though for best price

I should have bought a warranty for my laptop when I bought it! I just a warranty & am having trouble getting my money back!

Stay away from this place lazy manager has to be retrained stay away from office max southdale france ave