Their prices are great and the customer service is very responsive. One stop camera kept me informed every step of the way purchase and delivery process, which I appreciated. My only complaint would be that the delivery/installation company they contract with in our area is less than stellar. They finally got the job done, but I had to argue with them over what was covered in the installation agreement, and they were in a huge rush to finish. I would have preferred a more professional, careful installation!
Nothing less than unethical and bordering on criminal. They sold a "new" $1200 dishwasher that arrived severely damaged. I immediately contacted them, sent photos, videos, etc. They just kept sending me the same spam email saying "we can't make out the damage" send more pictures FOUR TIMES. I sent 10 HD still images from every angle and 3 HD GoPro video showing the clear and unmistakeable damaged caused by a significant impact. Then they just stopped responding. I will be putting the charge in dispute and hope anyone considering any purchase avoids these fraudsters!
F rating by the BBB and well deserved!
Tip for consumers:
DO NOT. its a scam.
This is my first experience with 1 Stop Camera and I am impressed. They communicated with me on my order every step of the way so I knew exactly what was going during the whole process. This is the way customer service should be. Two thumbs way up!
1 stop Camera provided really good kitchen appliances and electronics. I have ordered a Refrigerator from one stop camera. It was the best price I can find. They offer free shipping also.
Great customer service! When I had a bit of trouble nailing down the local delivery, 1 Stop Camera took care of managing everything from the east coast and delivery happened without a hitch..
I placed an order for the first time with 1 STOP CAMERA for a Sony GPS on the 7th of august. Ordering was easy on the web, recieved prompt confirmation e-mail and tracking number. The well packaged item was dlivered promptly by UPS without any shipping fees on the 11th of august. There was even a followup call on the 12th of June. It was very professionally handled and the whole transaction was very smooth and I am extremely satisfied.
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