Optumrx
Questions & Answers

They are a legitimate pharmacy benefits manager for United Healthcare, but their prices and practices leave alot to be desired.

This company is probably legit but incompetent to handle prescriptions.

Well they certainly seem to act in a scamming fashion but unfortunately are a real ( bad) company

Scam company. Their word means nothing.
They should not be in businezs

It's legit, but horrible. United Healthcare uses this service.

Legit company assigned to me by my husband's work insurance. I can only order cosentyx from them.

They are a legitimate company, but should not be in business.

My pain meds were called in by my doctor, on Oct 24, but I was told today Nov. 3 that I will not get my meds until the 7th of Nov. This company should be put out of business. I have only been with this company for a year come Dec. I can't wait to get out of the hell that they have put me through. I will pray for all the people that use this company. We need our meds on time. Thank You Lee W.

This pharmacy did not answer the phone. They put you on hold with unlimited amounts of talking and commercials. If you have to wait half an hour to talk to someone, PLEASE GIVE US LIGHT MUZAK AND NOT ENDLESS BABBLE THAT MEANS WE CANNOT WATCH TV OR READ AS WE WAIT. I got so sick and tired of this endless barrage of crap, I opted for the call back. I finally got the call back, but when their stupid computer called me back, it made me press 1 to say it was me, but it didn't recognize the number press. I pressed 1 no less than 50 times. I finally registered and did it online, but then even though I put in my doctors address, when I called back to check the status (because the stupid system didn't update and tell me the order took and was processing), they used my home address and not my doctors address. I get botox for migraines (I have brain surgery scars on my scalp that cause a lot of pain), and it HAS to go to the doctor's office. I
Tried to call back to update this, and with an rx in process, it was even HARDER to get through to the option to speak to someone. I've wasted over A FRIGGING HOUR ON THIS AND I AM FURIOUS. I HOPE TO NEVER HAVE TO USE THIS SYSTEM AGAIN! I am still waiting for another call back in the futile hopes it will let me press one this time. This place is terrible.