Personalization Mall Questions & Answers

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Here’s what consumers have asked with answers from Personalization Mall staff and previous consumers.

3 questions answered

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Question:

If i order an engraved piece and am not happy with it, can it be returned? If i order an engraved piece and am not happy with it, can it be returned?

Answer:

Their website looks nice but their quality is trash! Don't trust your precious memories to them. Just awful

By Abbie H. over a year old

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Question:

What does 100%satisfaction mean. ?? i recieved a doll that was a brunette hair and brown eyes. i did not think it looked so dark skinned on the website.but when i got it, it looked more like a indian doll than a caucasion doll .if i woild have known it would look like this i would have ordered the blonde one. since it states 100%satisfation garranteed, just what does that mean since i'm not at all satisfied???? What does 100%satisfaction mean. ?? i recieved a doll that was a brunette hair and brown eyes. i did not think it looked so dark skinned on the website.but when i got it, it looked more like a indian doll than a caucasion doll .if i woild have known it would look like this i would have ordered the blonde one. since it states 100%satisfation garranteed, just what does that mean since i'm not at all satisfied????

Answer:

They won't fix it. I called customer service and they pretty much said to bad. Also they may make you a new one but charge you 50% and the shipping charge.

By Courtney L. over a year old

Question:

I'm about to place an order for a personalized knife and was wondering if the personalization is engraved or just printed on it? I'm about to place an order for a personalized knife and was wondering if the personalization is engraved or just printed on it?

Answer:

I wouldn't if I was you. Use another company if you can. I haven't received the order I placed over 20 days ago. Don't recommend them at all. My experience.

By Betty H. over a year old

Question:

Has anyone from canada ordered personalized pillows?

Question:

Hello! i just orderd a blanket with printed pictures on it. if it not comming out how i expected it to be can i return it? what will be the fees?

Question:

How long does shipping take?
What is the return policy?
Where is the company located?

Personalization Mall Questions & Answers

If i order an engraved piece and am not happy with it, can it be returned? If i order an engraved piece and am not happy with it, can it be returned?

I'm about to place an order for a personalized knife and was wondering if the personalization is engraved or just printed on it? I'm about to place an order for a personalized knife and was wondering if the personalization is engraved or just printed on it?

Has anyone from canada ordered personalized pillows?

Hello! i just orderd a blanket with printed pictures on it. if it not comming out how i expected it to be can i return it? what will be the fees?

My order number is 611929899r. please email me my tracking number. thank you. email to timwilbert21@yahoo.com

Would anyone happen to have a promo code or coupon for personalization mall?

Can i add 2 letters for initial as client has a hyphen last name?

Can’t see your question? Ask to get answers from the Personalization Mall staff and other customers.

Personalization Mall Questions & Answers

If i order an engraved piece and am not happy with it, can it be returned? If i order an engraved piece and am not happy with it, can it be returned?

I'm about to place an order for a personalized knife and was wondering if the personalization is engraved or just printed on it? I'm about to place an order for a personalized knife and was wondering if the personalization is engraved or just printed on it?

Hi i got an executive candy dispenser (looks like a mini gum all machine) but the top won't screw off and it looks glued. how do i get candy in there?

Has anyone from canada ordered personalized pillows?

Hello! i just orderd a blanket with printed pictures on it. if it not comming out how i expected it to be can i return it? what will be the fees?

I purchaseat least four congratulations trophy, can you send me what we're the dates and the names i used they were i 2019 and2021, there could be mor

My order number is 611929899r. please email me my tracking number. thank you. email to timwilbert21@yahoo.com

Would anyone happen to have a promo code or coupon for personalization mall?

Can i add 2 letters for initial as client has a hyphen last name?

Can’t see your question? Ask to get answers from the Personalization Mall staff and other customers.