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    Phones Refurb

Phones Refurb

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Overview

Phones Refurb has a rating of 3.7 stars from 108 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Phones Refurb most frequently mention customer service, high quality, and top notch. Phones Refurb ranks 31st among Electronics sites.

  • Service
    30
  • Value
    25
  • Shipping
    25
  • Returns
    20
  • Quality
    24

This company responds to reviews on average within 1 hour

Positive reviews (last 12 months): 91.9%
Positive
68
Neutral
0
Negative
6
View ratings trends
21
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How would you rate Phones Refurb?
Top Positive Review

“PHENOMENAL!”

Stacy A.
6/5/24

PHENOMENAL! I was a joyroom earphone user and switching to the GOAT Apple Airpods is definitely a game changer. It was a wise decision from me especially that I thought it wasn't necessary to switch since the joy room's sound quality is great and mainly did its job!Also, I dont want to lie, I was super anxious about having issues with the airpods not working well with calls and dropping them however its working perfectly fine. The noise cancellation is on a different level,the 360 spatial audio feature and the specific customization of the pods in general are such a wholesome experience. I still didn't get to decide about the battery's performance just yet since i only just unboxed the AirPods like an hour ago, I'd like to wrap things up when I try them for a few days and will update this review. Finally, Apple is luxurious and they never fail to exceed my expectations!

Date of experience: 6/5/24
See positive reviews
Top Critical Review

“Paid a lot of money for iphone 15 pro max that never materialised. Now unable to get refund just fal”

john c.
10/22/24

I paid for mobile on 12/09/24. Phone never arrived and now they're not interested in giving me a refund ignoring messages and emails or just saying anything to give false hope. #38997.

Date of experience: 10/22/24
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Reviews (108)

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customer service (22)
Thumbnail of user kernowians11
GB
1 review
0 helpful votes
  • Send Message
October 22nd, 2024

I paid for mobile on 12/09/24. Phone never arrived and now they're not interested in giving me a refund ignoring messages and emails or just saying anything to give false hope. #*******.

Tip for consumers:
Didn't receive item or refund.

Service
Returns

Date of experience: October 22, 2024

Thumbnail of user stacya308
Texas
1 review
6 helpful votes
  • Send Message
June 5th, 2024
Verified purchase

PHENOMENAL!
I was a joyroom earphone user and switching to the GOAT Apple Airpods is definitely a game changer. It was a wise decision from me especially that I thought it wasn't necessary to switch since the joy room's sound quality is great and mainly did its job!Also, I dont want to lie, I was super anxious about having issues with the airpods not working well with calls and dropping them however its working perfectly fine. The noise cancellation is on a different level,the 360 spatial audio feature and the specific customization of the pods in general are such a wholesome experience. I still didn't get to decide about the battery's performance just yet since i only just unboxed the AirPods like an hour ago, I'd like to wrap things up when I try them for a few days and will update this review. Finally, Apple is luxurious and they never fail to exceed my expectations!

Date of experience: June 5, 2024

Thumbnail of user victorv380
Phonesrefurb P. – Phones Refurb Rep

Thank you for shopping with us.

Thumbnail of user alexandero220
GB
1 review
16 helpful votes
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June 5th, 2024
Verified purchase
• Updated review

Awesome, but there's something wrong with the ps5 controller i received with it, anyways in general all good 👍🏽 because I got a replacement controller already.

Date of experience: June 5, 2024

Thumbnail of user victorv380
Phonesrefurb P. – Phones Refurb Rep

Thank you for shopping with us, we look forward to seeing you back soon 😊

First time shopping is good
July 14th, 2023
Verified purchase
• Previous review

Saw the advert on twitter, i decided to try out the deal and it was good more so, i am delighted with my purchase and deal.

Tip for consumers:
Customer service is decent

Date of experience: July 14, 2023

Thumbnail of user danielb3935
North Carolina
1 review
4 helpful votes
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April 25th, 2024

Phonesrefurb is my one-stop shop for all things refurbished electronics. Not only do they offer a wide range of products, but their customer service is exceptional. I recently had an issue with my order, and their team resolved it quickly and efficiently. It's rare to find a company that truly cares about its customers, but Phonesrefurb is the real deal.

Date of experience: April 25, 2024

Thumbnail of user alexanderw456
Virginia
1 review
7 helpful votes
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April 28th, 2024

Has a fantastic selection of refurbished electronics at great prices. I recently bought a laptop from them, and it arrived quickly and in perfect condition. Their customer service team was also very responsive when I had a question about my order. I'll definitely be shopping with Phonesrefurb again in the futurefuture.

Date of experience: April 28, 2024

Thumbnail of user victorv380
Phonesrefurb P. – Phones Refurb Rep

Thank you, we appreciate this.

Thumbnail of user ellisj45
South Carolina
1 review
3 helpful votes
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April 25th, 2024

I've been a loyal customer of Phonesrefurb for quite some time now, and they never disappoint. Whether it's a smartphone, laptop, or gaming console, their products consistently exceed my expectations. Plus, their prices are unbeatable, making it easy to upgrade my electronics without breaking the bank. Phonesrefurb is definitely the best in the business.

Date of experience: April 25, 2024

Thumbnail of user samo538
Oregon
1 review
3 helpful votes
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April 23rd, 2024

Phonesrefurb exceeded my expectations with their wide selection of refurbished gadgets. I ordered a tablet from them, and it arrived in pristine condition, just as described. What sets Phonesrefurb apart is their dedication to customer satisfaction. They truly go above and beyond to ensure a positive shopping experience. Highly recommend.

Date of experience: April 23, 2024

Thumbnail of user olivial518
Georgia
1 review
3 helpful votes
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May 2nd, 2024

I recently purchased a refurbished laptop from Phonesrefurb, and I couldn't be happier with my purchase. The laptop looks and performs like new, and the price was unbeatable. I appreciate that Phonesrefurb thoroughly tests their products to ensure they meet high standards. With their excellent customer service and top-notch products, Phonesrefurb has earned my trust as a reliable electronics provider.

Date of experience: May 2, 2024

Thumbnail of user victorv380
Phonesrefurb P. – Phones Refurb Rep

Thank you, we appreciate this.

Thumbnail of user keiraa6
Maine
1 review
5 helpful votes
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May 2nd, 2024

From browsing their website to receiving my order, my experience with Phonesrefurb was excellent. The website is easy to navigate, the prices are competitive, and the products are top-quality. My refurbished phone looks and works like new, and I appreciate the peace of mind that comes with their warranty. I'll definitely be a repeat customercustomer.

Date of experience: May 2, 2024

Thumbnail of user victorv380
Phonesrefurb P. – Phones Refurb Rep

Thank you, we appreciate this.

Thumbnail of user kiank20
Texas
1 review
4 helpful votes
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May 2nd, 2024

Phonesrefurb is my go-to for all my electronic needs. I've purchased phones, tablets, and accessories from them, and I've always been impressed with the quality and value. Their prices are unbeatable, and their customer service team is always friendly and helpful. I wouldn't hesitate to recommend Phonesrefurb to anyone looking for affordable electronics!

Date of experience: May 2, 2024

Thumbnail of user victorv380
Phonesrefurb P. – Phones Refurb Rep

Thank you, we appreciate this.

Thumbnail of user rubyw189
Georgia
1 review
1 helpful vote
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April 28th, 2024

Phonesrefurb is my go-to for all things refurbished electronics. I've purchased phones, tablets, and headphones from them, and I've never been disappointed. The products are always in great condition, and the prices are unbeatable. Plus, their customer service team is always friendly and helpful. Highly recommend Phonesrefurb to anyone looking for affordable gadgetsgadgets.

Date of experience: April 28, 2024

Thumbnail of user jonathanw1119
California
1 review
2 helpful votes
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April 28th, 2024

I was a bit skeptical about buying a refurbished phone, but Phonesrefurb completely exceeded my expectations. The phone looks and works like new, and I saved a ton of money compared to buying brand new. Plus, their customer service team was super helpful when I had a question. I'll definitely be shopping with Phonesrefurb againagain.

Date of experience: April 28, 2024

Thumbnail of user tylers1075
Texas
1 review
2 helpful votes
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April 28th, 2024

I recently purchased a refurbished smartphone from Phonesrefurb, and I couldn't be happier with my purchase. The phone looks and works like new, and I saved a significant amount of money compared to buying brand new. Plus, their customer service team was incredibly helpful throughout the buying process. I'll definitely be recommending Phonesrefurb to all my friends and family!

Date of experience: April 28, 2024

Thumbnail of user victorv380
Phonesrefurb P. – Phones Refurb Rep

Thank you, we appreciate this.

Thumbnail of user leahf194
Minnesota
1 review
1 helpful vote
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April 27th, 2024

Phonesrefurb has become my go-to for refurbished electronics, and for good reason. Their extensive selection, competitive prices, and exceptional customer service make them stand out from the competition. Whether I'm shopping for a smartphone or a smartwatch, I know I can count on Phonesrefurb for quality products and a positive shopping experience.

Date of experience: April 27, 2024

Thumbnail of user sophieb284
Tennessee
1 review
2 helpful votes
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April 22nd, 2024

I recently purchased a refurbished phone from Phonesrefurb, and I must say, I'm thoroughly impressed. Not only does the phone look and function like new, but the customer service was outstanding. Any questions I had were promptly answered, and my order arrived faster than expected. Phonesrefurb is definitely my new go-to for refurbished electronics.

Date of experience: April 22, 2024

Thumbnail of user abigaill324
Washington
1 review
2 helpful votes
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April 28th, 2024

Phonesrefurb is hands down the best place to buy refurbished electronics. Their selection is incredible, the prices are unbeatable, and the customer service is outstanding. I've purchased multiple items from them, and each time I've been impressed with the quality and value. Highly recommendrecommend.

Date of experience: April 28, 2024

Thumbnail of user laram204
New York
1 review
2 helpful votes
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April 27th, 2024

I've purchased multiple items from Phonesrefurb, including a gaming console and a pair of headphones, and I've been consistently impressed with the quality and service. Their products are reliable, their prices are unbeatable, and their customer service is top-notch. I wouldn't hesitate to recommend Phonesrefurb to anyone looking for affordable electronics

Date of experience: April 27, 2024

Thumbnail of user morgand252
Indiana
1 review
1 helpful vote
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April 22nd, 2024

Excellent Selection and Service. Phonesrefurb has an extensive selection of refurbished gadgets at great prices. I recently bought a laptop from them, and I couldn't be happier with my purchase. It arrived quickly and was exactly as described. Their customer service team was also very responsive when I had a question. I'll definitely be shopping with Phonesrefurb again in the future

Date of experience: April 22, 2024

Thumbnail of user morgand253
New York
1 review
0 helpful votes
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April 24th, 2024

Excellent Customer Service. Whenever I've had a question or concern, the team at Phonesrefurb has been quick to respond and incredibly helpful. A+ for customer service.

Date of experience: April 24, 2024

Thumbnail of user charlottel566
Idaho
1 review
0 helpful votes
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April 23rd, 2024

Reliable Source for Refurbished Gadgets.Phonesrefurb has become my go-to source for refurbished gadgets. They always deliver on quality and reliability.

Date of experience: April 23, 2024

Thumbnail of user morrisi8
GB
1 review
3 helpful votes
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March 5th, 2024
Verified purchase

Ordered an Apple Watch SE for my daughter, delivered in a few days, relatively fast delivery, the product is high-quality and original. Happy with the purchase, my daughter is pleased, what else do you need? Prices and service are superb!

Date of experience: March 5, 2024

Thumbnail of user leahs574
Texas
1 review
1 helpful vote
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April 27th, 2024

My order from Phonesrefurb arrived quickly and was well-packaged to ensure its safety. I appreciate the attention to detail.

Date of experience: April 27, 2024

Thumbnail of user reecetobyb
North Carolina
1 review
2 helpful votes
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March 15th, 2024
Verified purchase

Have repeatedly bought devices here, 100% satisfied with the service. The manager immediately explained the difference between the available Android phones, and in the end, I chose the Google Pixel 8. I received my order on the 8th day. Everything is great, fast and professional, recommend to everyone!

Date of experience: March 15, 2024

Thumbnail of user mollyp185
GB
1 review
0 helpful votes
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March 8th, 2024
Verified purchase

Was looking for an affordable laptop for work. Accidentally came across this store. The staff helped with the choice, recommended the best one considering the nature of work. Happy with the purchase. Particularly pleased with the match of the stated specifications and the external condition. Definitely recommend!

Date of experience: March 8, 2024

Thumbnail of user noelh146
Canada
1 review
4 helpful votes
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February 12th, 2024
Verified purchase

The best electronics store. Ordered Samsung 4 Classic watch for myself, everything came as promised, prices are super, and most importantly, the products are of very high quality. Now I'm very glad that I found such a store. In the future, I plan to continue making purchases here.

Service
Quality

Date of experience: February 12, 2024

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From the business

Welcome to phonesrefurb, your go-to ecommerce store for affordable refurbished electronic gadgets at great prices.
As a UK-based company founded in 2022, PHONESREFURB LTD is dedicated to providing you with top-quality electronic gadgets at affordable prices.
Our extensive range of products is carefully sourced from reputable independent suppliers worldwide, ensuring that you get the best selection at competitive prices. Our commitment to excellent customer service is unwavering, with a dedicated team available to address any queries or concerns you may have.

Business History

As a UK-based company founded in 2022, PHONESREFURB LTD is dedicated to providing you with top-quality electronic gadgets at affordable prices.
Our extensive range of products is carefully sourced from reputable independent suppliers worldwide, ensuring that you get the best selection at competitive prices.

Company Representative

Thumbnail of user victorv380
Phonesrefurb P.
Phonesrefurb
Typically responds within 1 hour

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