Here’s what consumers have asked with answers from Planterina staff and previous consumers.
I'd say no. They promise response in 2 business days - but I e experienced that to be a lie.
I decided to give them a try because of the hype around the YouTube videos and my sister having purchased from there without issue last year. They had a 50% off sale. I thought they had higher prices because they had superior product. But it turns out they just think they're awesome when they are actually basically scam artists.