Plato's Closet

Went to sell clothes, won't ever do it again, or shop. Snobby fake eyelash little girls deciding what clothes to buy or not. Looking at the way they are dressed is not cute at all. If they are basing it off of that, then they need to change. Basically, the store is for teenagers or little girls. They told me my clothes, all with tags where outdated and mature. When you got mature women shopping at your facility. Just saying, the close they had on the racks especially t-shirts were seriously raggedy and stained. I recommend having a multi-cultural staff, not a staff of one color, also a bit more mature.

On August 20th 2024 my son and his girlfriend went into Plato's closet in Vestal to return some clothes trade in some clothes. Sorry. Upon getting there and walking in they were told at the counter they were not taking no clothes at this time within not even 5 minutes someone else comes in and they take his clothes. But they refused my sons and his girlfriends. I don't know if this cuz they don't want to do their job or they're playing favoritisms towards college students. Whether you're busy or not, you should at least give a clear picture of when you will be able to accept the clothes or to explain why you took one person's clothes after they came in 5 minutes later. Not even and why you refused to take their clothes. They're rude. Inconsiderate and don't think anything of it. I don't even rate you one star. But apparently I have to rate one star in order to post this. But I give you a ZERO

Alley was exceptional so very friendly and helpful. Was an absolute pleasure. Great at offering other items as well... smile was so sweet

I brought in a brand new pair of Jordans and they offered me 10 bux won't ever come back again dont waste time here not worth it!

This place doesn't take anything…. And I mean that they take ugly and unsellable clothes but don't take clothes that will sell. I know a lot of the clothing that other individuals and myself have given Plato's that we wore in high school. Which is the type of clothing they want… and they say it won't sell. But I saw a neon green leather body suit… that 100% won't sell and they're trying too! They tend to do this a lot. Yikes.

We had a bad experience with the staff at Plato's closet in Windsor. We brought in five boxes, they only took one. Apparently they were over stocked. Well, I understand that may be the case. It was the tone that we were given and the attitude from the staff that was obtuse That will ensure that I will never ever go there again I have gone through the reviews-More than 100-And it seems as though a lot of people complain about the staff so perhaps the owners/corporate should look into this.

Twice I have went in with 2 to 3 bags of clothes, some that I purchased from there, but I was told 5 minutes later that they were looking for teenage clothes. College students are adults. Why can't older adults like the same style? Why do you sell clothes that everyone can buy but don't except something if the customer looks old? I watch the same thing happen to the woman in front of me.

I want to thank these 3 fellows for having the best customer service ever Mr will, jj and Kyler for doing a great job y'all please keep up the good work.

After waiting over an hour I was told my close which was sundress etc. was to mature for their store however there were similar ones but mines came from Dillards and Macy's with most of the tags. How ignorant can they be? They were not old folk style clothing but they were well made.

The lady at the front desk is very rude it stinks in the store it smells like old mildew clothes an the items she didn't take she just threw them back in the basket

I can see why I have many problems. I read all the reviews and they're worse than mine. So now I'm gonna complain. I brought in a whole bunch of clothes and I waited 20 minutes here. 30 minutes here finally came back they didn't buy anything from me they said, and insult to my daughter that she buys old, granny clothes, and they are from American Eagle and they were very rude sarcasic and immature. Long nails like 3 inches dressed unappropriate I said your store will be closed in about six months with all the criticism and I'm not the only one I give you a below zero. Hire employees that know what they're doing and that's considerate for others. Don't get children working there. I'm glad I'm not the only one because I see it you guys are so snotty.

These people are thieves. They wanna give u $1 for brand new items. How do they let them do business like this. Smdh

Plato's closet is a place my daughter loves going to, in either Tucson or Vegas when we've visited. I took some of her things in to sell after seeing the items they take and I took 15 items and they said they could use 4, and said it was what they thought their customers would like. The four items they kept, were a sweater used once and in great condition, as my daughter just changed her mind. The other three items were denim shorts, all new with tags on them ($10.99, $12.00 and $14.99) from Burlington. We passed the return date after they didn't fit the way my daughter wanted and it's been sitting in a bag since. The offer for all 4 was $11 and cents. I thanked the nice young lady and said my daughter could sell it in our town yard sale for more or even gift them to friends and feel better about it. She will never wear the sweater so we took the $2.83 and gave it to our 9 year son who was elated. Anyway, I'm not sure how Plato's Closet determines what to price their things, but an average of less than $3 per shorts just seemed crazy.

Don't ever go here. Short ball you on everything, you could bring them a Gucci belt worth $900 and they will give you $10 bucks lol and that's the honest to god truth. Terrible service too! Young arrogant judgmental women that only buy what they will wear. Rude as well, have you wait all day to the point where u have to walk in and they tell you that your clothes are ready. PS ( they don't tell you your clothes are ready because they want you to leave them there till close, and then keep all your items, so you can't get no money back, only store credit if you don't pick up before close. SHUT THIS PLACE DOWN. They don't know good items even with a price tag on it, and I brought them plenty with tags, never worn. This low down dirty store won't ever get business with me again.

I had a wonderful experience shopping at Plato's. The space was clean, organized, and inviting. Most of all the team was great. More specifically, the one worker, Glory, was very friendly and helpful. She helped me find what I was looking, opened the fitting room, and checked me out. She even gave my son a sticker, which made his day. 5 stars all the way!

When the store promotes a special event sale on social and you want that specific item and it's already sold. Don't promote items if they are not going to be available on your special event day. Staff was some what helpful. If you're going to keep doing the events and post them on Social place the items out on that specific day. Your staff cost me time and money because of the procedures.

Some clothes have stains and I did see some with holes. This is a lot of worn out stuff. Won't be back. Longview Texas store.

Never take your clothes or shoes there to sell they hire snobby college girls who if they won't wear it then they won't buy it been taking stuff there for 5 years n they've only bought 1 item and there clothes they have forsale aren't that good they have poor taste and even worse customer service they will never get my business again advice don't buy from there and don't take your clothes in there to sell they go beyond the word picky

I've been selling there for a long time but this girl with the heavy black bangs and heavy makeup from the 70s said most of my clothes were from last winter, really? So they want the clothes you bought this winter - good luck with that. I refused their silly offer and donated the clothes to Hope's Door.

I am not one to ever give reviews but this was a terrible experience. The staff were very unfriendly and not helpful in giving any direction or even seemed as if they wanted to do their job when taking my items. They took 6 items for $13 to top off this 1 star review. Gross.

No one greets me ever when I go here, I was basically ignored, waited 10 minutes by the front counter to get a dressing room, even though three people were working. Was told well our limit is 6 items in dressing rooms but since you have 7 I guess I'll let it slide this one time…. Like I was a thief or something. Like… no worries lady I'm not going to steal your old, overpriced goodwill items. It seems they have all the same style tops, same style dresses, same style bottoms…. As if the owner accepts only 1 fashion style, what she likes. The owners wig was atrocious and their customer service is just terrible. No wonder their website ratings are only 2 stars…..

I always have a great experience at Plato's closet in Hattiesburg, minus when one employee/manager is working. She gives me the blues!
My phone never gets a text message when she checks me in.
Right now she has told me she was finishing my order but the clothes are stacked on the table and have not been touched for 1 hour and 30 minutes while other customers are being checked in and out right in front of me! How rude! This kinda thing happens every single time she is working! I even believe she is management!
All the other girls are so super sweet and speedy.

I had an overall good experience, Jose actually helped me out and gave me an honest opinion I really did appreciate that. I did not have any issues with my purchase just wished the person who assisted m, e would have rang me up as all. Keep up the good work Jose and hopefully you excel in that industry. Positive reinforcement