• Bookmark

    Plush Care

Plush Care

Is this your business?
Write a Review
How would you rate Plush Care?
Thumbnail of user cabrejao
Florida
2 reviews
0 helpful votes
  • Send Message
March 8th, 2024

Avoid this company as they. Don't answer the phone to cancel membership and you can't cancel it on the app or site. You can only replace your card number as you can't delete after you place it. I spoke with rep and rep told me in the first visit that I will not be enrolled or have to worry about cancelling then after the pop visit I receive email that I will be charged $16.99/mo after 30 days. 2 days in a row 45 minutes on the phone and no one picks up then answering machine says no is av

Date of experience: March 8, 2024

Thumbnail of user kimnjim3
South Carolina
1 review
0 helpful votes
  • Send Message
April 4th, 2024

I think the title says it all! Doctors don't know what they are doing and make decisions after the call, with no other communication!

Service
Value
Quality

Date of experience: April 4, 2024

Thumbnail of user shannons1584
Massachusetts
1 review
0 helpful votes
  • Send Message
February 14th, 2024

After the initial consultation which took only a few minutes, and blood work that was done the very next day, everything seem to be going quickly. However it's a month later and I still don't have my first prescription yet. They're not sending over the prioritization to the pharmacy. They sent it to another company that I don't do any business with and nobody's reached out to me and weeks to tell me what's going on. They do not return emails it's just a big frustrating rebound of the same thing over and over again. Now they're not answering their phone calls. They state that they take insurance and the company that I had was up there, but they charged my credit card for the consultation and never told me they don't take that kind of insurance even though the website States they do. I'm disgusted because now this is the second time around with a company like this and I'm just hemorrhaging money and these people don't seem to care.

Products used:
Never received a product that was ordered

Date of experience: February 13, 2024

Thumbnail of user debbievince119
Florida
1 review
0 helpful votes
  • Send Message
December 29th, 2023

They prescribe medication that's not available and make you pay to get a revised prescription! The doctor tells you differently….if they are even truly a real doctor! Find a legit company, this one isn't anything more than a money grab!

Products used:
None, got charged for items that weren’t available.

Service
Value
Quality

Date of experience: December 29, 2023

Thumbnail of user amya1671
Arizona
1 review
0 helpful votes
  • Send Message
November 28th, 2023

First appointment I was told if a topical steroid doesn't work I would be prescribed an antibiotic. It didn't work and on the second visit with a different doctor I was told she'll give me a prescription for something that will not work and that I need to go to urgent care for a simple case of atopic dermatitis. When I asked for a When I asked for a second opinion, I was told it would cost an additional 100$ dollars. Absolutely do not waste your money here, start with a walk in.

Products used:
Telehealth General medicine visit

Service
Value
Returns
Quality

Date of experience: November 28, 2023

Thumbnail of user dianes2515
Michigan
1 review
5 helpful votes
  • Send Message
March 9th, 2023

Don't use this company unless you have endless amounts of time to wait on hold to cancel your membership. I was so ill when I called, I didn't read the fine print that I was signing on for a monthly membership. No one answers the phone or the messaging center. I will NEVER participate on a website like this again if it is this difficult for them to honor their cancellation policy.

Service
Value
Quality

Date of experience: March 9, 2023

Thumbnail of user erina289
Texas
1 review
3 helpful votes
  • Send Message
March 20th, 2023

I canceled my first PlushCare appointment after being called into work early. I was charged the $50 cancellation fee. Regardless of this I still received four additional phones calls during the day of my appointment from plush care. I was unable to answer any of these calls because I was busy at work. Plush care called my local police dept. I was horrified when the police department called me from my house to see if I was okay. I explained that I'm a nurse and got called into work early and had to cancel my initial appointment. I'm honestly scared of what this company might do next and I hate the fact that they have my information. So scary! I'm not sure what action ti take next.

Date of experience: March 20, 2023

Sitejabber for Business

Gain trust and grow your business with customer reviews.

How do I know I can trust these reviews about Plush Care?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Plush Care?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business