PoshTots

The team at PoshTots was great to work with. They were very courteous and helpful when shopping for my little angel grand kids. They have really unique items and it's a one stop shop! I highly recommend them!

Wow, this place is absolutely terrible. I wish I had read these reviews before placing an order. I ordered a mobile for the nursery and about 5 weeks later I got an email saying that they needed to charge an EXTRA $75 for shipping because I live in Canada, even though the original bill included $14 for shipping and the extra $75 still would not include duties. How is that even possible? The mobile itself was only $90. I'm sorry but I buy things from the states all the time and there is NO WAY it would cost anywhere near that to ship here.

Anyways, I've written 2 emails asking for more information but they have NOT replied. It's been months! Very unimpressed. I want a refund!

For the last month I have been narrowing down a particular crib collection and its price from various dealers within my state. I finally called the actual manufacturer who referred me to PoshTots, who I then worked with Julia Levy who is part of the Sales Team.
Ms. Levy went above and beyond to help me with promotional discounts and shipping fees that other competitors were not willing to offer on such an exclusive piece of furniture. She was very patient with all my inquiries and provided exceptional feedback that made me want to continue with my purchase.
I will definitely be referring other parents-to-be to PoshTots.
Thank you very much for the excellent service!

A new mom friend recently asked me about my glider and Ottoman that I have moved from the nursery to my office, so I looked up where it came from because I remember having such a good experience with the company. The same mom brought up concerns after reading some negative reviews. I found my original receipt and invoice and saw that my delivery was slightly delayed, but only by a few days. After doing further research, it appears that the issues are specific to certain vendor(s). I would consider when placing an order to clearly ask about that vendor's track record and if it's the offender, request an alternate option from another vendor they deal with. My experience was great and my furniture has stood the test of time, as my daughter actually tried to reclaim the awesome chair & ottoman from my office.

First off I read all the reviews about this company after I placed my order. I was extremely nervous after I saw a lot of them. I can now tell you that my nervousness was completely unwarranted. Julia provides outstanding customer service! I have never had someone go as far out of there way as she did to get me a product on time. Not only did she track down the product that I wanted (3 other companies told me flat out no) but she made sure that it was delivered before Christmas. Even through some delivery hiccups she continued to work hard to make sure all of my order would be delivered for Christmas.

I urge anyone considering buying from this company not to bother. I am still awaiting my order over 30 working days after purchase. Having emailed them twice with no response it's safe to say their customer service is terrible, they only seem to respond via instagram if I complain publicly on their page and yet they still do not confirm my order! They were quick to take my money and then swiftly disappear!

My wife needed a glider chair for her nursery so I purchased one from Little Castle off of Poshtots site. It arrived in a timely manner and the quality of the chair was excellent. We are very happy with the Posh Staff and I will be back to purchase more from them soon. Thank you!

Ordered our crib in March and were stated 10-12 weeks. 20 weeks later we still had no crib. We were calling every few days to the same excuses. Called Visa and explained the situation and a dispute was put in and told the jokers cancel the order. Funny how quick the CEO calls when that happens. My suggestion to all that ordered something from them and are not getting it in a timely fashion call your credit card provider and cancel it that way! Plus side is no restocking fee

It took 10.5 weeks for delivery instead of the quoted 2-4. The company was unapologetic and not forthcoming with updated or accurate delivery info when I inquired. Company rep Julia confirmed in email that White glove delivery included assembly but when the furniture came was told it did not include assembly and we were on our own with assembly despite having paid for a service their website says includes assembly. Contradictory info between web site and email confirmation (order confirmation did not state that assembly was included which is why I asked to make sure, and had received assurances from Julia that it would be included.) Disappointed but moving on, no more time to waste on this company. They won't be getting any more of my money.

Had a very good experience with Julia in Customer Service.
Even though our crib initially was delivered with shopping damage she immediately had it replaced and re delivered.
Julia also sent my 2 year old a Lucy Lamb and a box of chocolate covered strawberries to me for my inconvenience. Highly recommend Julia from PoshTots.

The worst customer service experience I have ever had in my LIFE! Save your money and order elsewhere! Ordered a crib March 23 2017 with white glove service and just received it today July 19,2017 in a damaged box without white glove service! After it being a month late and me constantly calling I was told it would be "expedited" I guess expedited means another month without the white glove service I paid for! They screen your calls and give you the run around and LIE! Jessica the shipping coordinator is a liar. CEO "Brad" is never available! Scammers and will take this further!

We ordered an Angelina Convertible Crib from Poshtots and are thoroughly pleased with our purchase! We placed our order through Julia who was pleasant and walked us through the process to make it effortless. Her willingness to to answer our questions and even guide us from one product to the next made shopping with Poshtots.com an easy one. Our product was delivered in a timely fashion and we were very pleased with the white glove service that we received. While that service was additional it was money well spent to have everything taken care of for us. The crib is amazing quality and truly looks like every little girls dream of a fairytale room.

As an interior designer I've had my fair share of terrible customer service experiences, but dealing with Julia at PoshTots was not one of them. She was extremely professional, responsive and over the top helpful on all of the questions and requests that I had. Overall my experience was lovely and I would recommend working with her to anyone!

They sold us a chair that they were not even authorized to sell. We confirmed with the manufacturer. The have repeatedly lied. They have made it difficult to get our money back. The chair has almost been here for weeks. Not sure there was ever a chair.

Stay Away- Hard to believe they are in Business.

All class to take advantage of a pregnant women.

Yes I am having the same experience. We ordered a crib with white glove service in March for our daughter and son-in-laws new arrival due any day now and still nothing I keep phoning and Posh Tots keeps promising. They better come through soon because their coment about a 10 week delivery clause is a binding legal contract

I purchased a chair and a half glider - something I didn't think I'd ever do online because I'm a stickler for quality and comfort, but... I called with questions and Julia and answered everything and put my mind at ease. She sent me ten or so fabrics so I could pick what I liked and made sure it would be durable and comfortable. My chair arrived and I love it thanks to Julia!

I was planning on ordering with posh tots but it looks like I had a close call or I would have been ripped off. So what happened? Did the company go bankrupt or what? It's perplexing. I thought it was an upscale company that dealt with celebrities and royalty? That's what they claimed. It's so strange how some people claim to have gotten great results while some claim they were scammed, almost like it was some kind of pyramid scheme type of deal where new customers paying in would be paying to supply the merchandise for the previous customers until it all just fell apart. I'm really curious as to what happened!

I really would avoid the stress of ordering from these guys. My order has taken 2 months which was supposed to be up to 30 days. I had to buy something else for my daughter and am no longer living in the u. K. had to take this up with PayPal as visitors aren't replying now.

I have 6 children and have ordered Poshtots furniture and accessories for years. The quality, beauty and durability of items purchased surpasses any other company I hear about from other moms. It is sad that more people comment on the negative of which I have personally never experienced in my 10+ years ordering from Poshtots. I give them 10 stars!

I have purchased from this company twice now and have been extremely pleased. Any questions or issues that arose were thoroughly and promptly addressed. Occasionally the wait time for a product can be long, however the quality of the product alone is more than worth the wait. I will definitely buy from this company again.

DO NOT purchase anything from this company! I ordered furniture for my daughter's nursery 5 months in advance of her due date. She is now 2 months old, and I still have not received anything, so I had to spend more money buying a crib from another website so that she would at least have a place to sleep! I have called the company twice a week for 5 weeks, and they now recognize my number and send me to voicemail, never returning my calls. They sent me a fraudulent shipping email, without any tracking number. How do they get away with this!?

Just wanted to let you know that you have an extraordinary sales consultant on your staff. I am so pleased with the experience I had working with Julia to design my son's new bedding. She patiently worked with me as I sent photos back and forth and helped me to "mix up" the look instead of a "match match" type look. I was in a hurry, I am always in a hurry, and probably with my frustration dealing with your website I probably would have given up and gone local to one of the many alternative options in my area. It was early morning and I typed my number in your chat box and Julia quickly called to my rescue! If it wasn't for her guidance and much appreciated customer service I would still be researching other vendor options.
We can't wait to see the new look! I am sure that our bedding selection will last for many years ahead with a big smile of pride on my face (and my sons!) when the bed is fully "dressed". Thanks so much, Julia!

I bought my wife the Petunia Pickle Bottom Sashay Satchel and she has had it for a couple months now. She loves carrying it on her back as it makes it very easy to maneuver with the kids as well as with carrying with the car seat in hand. The thing can hold what seems like an entire nursery and has surprised me with how well its held up as she throws it around sometimes. Happy with the purchase and shipping was quick and customer service was great. Thank you Posh for helping me surprise my wife with this awesome Satchel.