• Profits Trade

Profits Trade

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Overview

Profits Trade has a rating of 2.8 stars from 94 reviews, indicating that most customers are generally dissatisfied with their purchases. Profits Trade ranks 147th among Stock Trading sites.

  • Service
    35
  • Value
    31
  • Quality
    33

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
2
22
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How would you rate Profits Trade?
Top Positive Review

“Support was very helpful & attentive towards me.”

James L.
2/3/21

I had a small issue and contacted support couple of days ago and got an answer in literally 5-10 mins or less even, support was very helpful & attentive towards me. Couldn't be happier that's the service you get off professional people, well done. Totally recommended using it as well as for beginners also for experienced traders.

Top Critical Review

“Scam! Stay away from this company!”

Gennaro B.
6/9/24

Stay away from this company! They lure you in with enticing offers, but once you deposit your money, withdrawals become impossible. Their customer service is non-existent, leaving you stranded with your savings hanging in the balance. I fell victim to their schemes, but refused to give up. After endless searching, I found hope in Phoenix Souls, recommended by a Quora user. Despite my doubts, they managed to recover my money, turning my despair into elation. If you're in a similar situation, visit Phoenixsouls.com for help. Don't let them win.

Reviews (94)

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Thumbnail of user tanynazepacheragh
Italy
1 review
3 helpful votes
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December 15th, 2023

This broker is a complete failure. Despite successful transactions, withdrawals became a nightmare. They were constantly unable to process my requests and the support team was unresponsive. Luckily, another company came to my rescue and helped me get my funds back support (at) fast-recovery(.)io. Beware of this unreliable broker; their lack of transparency and accountability is alarming. I strongly advise looking for a more reliable partner for your financial transactions.

Service
Thumbnail of user jamesl2063
KR
3 reviews
10 helpful votes
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February 3rd, 2021

I had a small issue and contacted support couple of days ago and got an answer in literally 5-10 mins or less even, support was very helpful & attentive towards me. Couldn't be happier that's the service you get off professional people, well done. Totally recommended using it as well as for beginners also for experienced traders.

Thumbnail of user felixs91
Austria
3 reviews
22 helpful votes
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January 6th, 2021

This broker is not bad actually and I might stay with them. Anyway the trading fees are about same everywhere. Executions is what really makes the difference. I've seen some brokerage agreements that allow up to 5 seconds of delays. Not milliseconds! Keep away from those. Profitstrade is fast enough, I recommend!

Tip for consumers:
Profitstrade is fast and easy enough, I recommend to open demo account first and give it a try.

Products used:
Forex, Stocks.

Thumbnail of user jimmyp158
Netherlands
6 reviews
12 helpful votes
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April 20th, 2021

Just opened account with Profitstrade couple of days ago but one thing I can already say at this point is that their customer care is great. I am so impressed with their dedication to guide new customers, need to mention Patrick who has been really patient and understanding consultant to deal with with all my questions asked, he has given me clear answers and went above and beyond what was asked of him.

Service
Value
Quality
Thumbnail of user charlotteg343
Canada
4 reviews
10 helpful votes
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January 20th, 2021

In general, I have quite high requirements for a brokerage company and even though I did not expect I'm surprised that I've been working here for quite a long time. I am quite satisfied with the conditions that are provided here and would recommend to anyone who is interested join!

Products used:
Crypto,Stocks

Thumbnail of user tobiasl8
Austria
7 reviews
8 helpful votes
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June 24th, 2020

If you are looking to make money this broker is a fairly decent investment. I was skeptical at first like any normal person would be. Trading is technical and complicated but with this team and the support provided, money is made. Very impressed.

Thumbnail of user vladp19
GB
1 review
8 helpful votes
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June 14th, 2021

I am trying to get my money out of them for a month by now. As soon as I expressed my wish to do so they stopped communicating immediately. The only way of getting in touch with them is online form. No emails, no phone numbers. So-called account manager emailed me a couple of times before all this started and he was calling me at least once a week too. Everything stopped at once. No reply, no answer from them. My money shows in "user cabinet" as "withdrawal initialised" for a month and there is no chance of finding out what is happening.

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Value
Quality
Thumbnail of user sabrinam277
GB
1 review
3 helpful votes
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July 1st, 2021

As per the title it is a scam and they are annoying as hell with at least 5 calls daily. DAILY!
I already asked them to stop and they won't. Call on different numbers everytime. Harassing $#*!*****! Do not give them your info. Stay away from them!

Tip for consumers:
Don't use them.

Products used:
Nothing.

Service
Value
Quality
Thumbnail of user pilld
Netherlands
5 reviews
9 helpful votes
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August 10th, 2021

I have been with Profitstrade for almost 2 years and have had nothing but a great experience. They have an excellent way to trade on financial markets for those who understand and appreciate the risks. One thing I'd improve is customer service to be a little more responsive when answering questions but overall excellent.

Service
Value
Quality
Thumbnail of user noemiw4
Australia
6 reviews
12 helpful votes
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April 26th, 2021

Not a bad place to start your Forex journey. I've gone from knowing nothing to turning a small profit in a matter of weeks, which to me is a promising sign of things to come. They are very helpful and will be with you every step of the way, I can confidently say that I wouldn't hesitate to recommend this company to others.

Service
Value
Quality
Thumbnail of user chrisd1013
France
4 reviews
11 helpful votes
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July 21st, 2021

Very reliable forex broker, I've been trading with Profitstrade for couple of years till now and I recommend them for quality customer service, easy to use trading platform, transparent pricing environment for all traders, instant execution of trade orders and many more! In short, I am planning to stick with them if they keep good quality services.

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Value
Quality
Thumbnail of user kimp456
Singapore
5 reviews
3 helpful votes
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September 18th, 2020

The results of working with this broker really pleased me, I did not really expect profit, but it turned out that now I work only with them, there really is a possibility to make good money on such good conditions.

Thumbnail of user sebastianm91
Costa Rica
9 reviews
32 helpful votes
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March 4th, 2021

In the past I had several unpleasant experiences with brokers who attracted me with bonus promotions and very low minimum deposits. However, in the end, I lost my money. I left it all behind me after I started trading with Profitstrade and as of now, I have nothing to complain about, Thanks for making me so comfortable to trust brokerage again!

Service
Value
Quality
Thumbnail of user juang295
Mexico
5 reviews
11 helpful votes
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June 27th, 2020

I have never seen such stable spreads in high volatile market situations, although the spreads increase a bit, but comparing to other brokers, spreads are pretty much stable across the day till the end market situation. Best customer service and you receive your withdrawals in time.

Thumbnail of user baldeyv
Iceland
5 reviews
16 helpful votes
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August 10th, 2021

Profitstrade is a great choice for those who take online trading seriously and want to do well. They offer great tools, flexible leverage, and various accounts to fit your needs. I started with a small amount and I have steadily managed to secure monthly profits. Overall I have only the best to say about the company and its attitude towards its clients.

Service
Value
Quality
Thumbnail of user sarahb1605
Netherlands
6 reviews
27 helpful votes
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April 8th, 2021

I have learnt to trade and I am happy about it, I tried couple of brokers, all similar in their conditions, but stayed with Profitstrade, I've been through some losses and frustration, but this is on me, I don't blame the broker. I do know If i make a profit they always pay me. All you need to do is stick yourself to your trading strategy and have a knowledge about how to trade wisely.

Tip for consumers:
All you need to do is stick yourself to your trading strategy and have a knowledge about how to trade wisely.

Thumbnail of user johnn1216
Austria
5 reviews
12 helpful votes
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March 8th, 2021

I have been satisfied with all services so far, It is indeed a great platform to learn how to trade and educate yourself about the markets, and later, you will grow to become a successful broker. Already had time to recommend a broker to several friends and hopefully they will have as good experience as I had.

Service
Value
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Thumbnail of user nickm981
GB
1 review
1 helpful vote
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August 17th, 2021

Do not trust this platform or anyone that is affiliated with it. They very quickly take your money and convincingly suggest you add more to withdraw!

Complete con! Do not add a penny and if you do, don't add anymore!

Thumbnail of user yasminc30
MD
5 reviews
17 helpful votes
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December 17th, 2020

I am a long term trader, but never had consistent success until I started using Profitstrade. The time I've spent with them has been very rewarding and helpful to my trading accounts. Highly Recommend!

Thumbnail of user jiwons1
Mexico
5 reviews
19 helpful votes
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November 26th, 2020

Amazing support. My personal manager was understanding and made me feel that I can trust in Profitstrade to help if I ever get stuck. He explained everything I needed. Good support like this is important when you are putting your money on the line. Been a customer for a while now and I'm sticking with them!

Thumbnail of user aldarj
Denmark
3 reviews
4 helpful votes
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August 7th, 2020

Had an issue with my trading platform, I contacted their support who resolved within minutes. Instead of being sent a link and told to read and solve myself which is what my others brokers would do. They walked me thru it to resolve the issue. Have been constantly surprised by the level of support I always get from Profitstrade. It does make a big difference! Keep up the good work.

Thumbnail of user daliak9
MK
5 reviews
6 helpful votes
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August 14th, 2020

I moved to Profitstrade because my previous brokers' spreads were very wide and also their connection didn't seem fast. I have now been with Profitstrade just over 6 months and would never look back. Their customer service is top notch, transfers between accounts is easy and quick online, and bank transfers of profits are equally quick!

Thumbnail of user chloep43
GB
1 review
19 helpful votes
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April 1st, 2021

For the love of your mental health, kindly stay away from this company. They'll make very enticing offer and when you make deposits, withdrawal becomes impossible.

There's no reliable customer service, so contacting them is impossible.

Took my money and almost drove me mad!
But since it was all my savings, I couldn't give up and let them win

Kept looking for means to recover till I got recommendations from a lady on Quora to contact Phoenix Souls

I was skeptical at first but had no choice.
They were able to recover my money back
Surprisingly! Best day of my life!

You can look the website up at Phoenixsouls dot com for help

Good luck

Tip for consumers:
Be careful

Products used:
None

Service
Value
Quality
Thumbnail of user eyaln1
Germany
1 review
5 helpful votes
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February 6th, 2021

My mother lost all her investment here. In the beginning, these people pretend as if they would have care about you by adding some money to your deposit. But the moment you want your money back or pay off, the "customer support" tells you that the transfer back can take a few days. Finished — From that moment on you don't hear anything from them and you don't see your own money again. No wonder that their headquarters are in Dominika, a Caribbean island, nobody will ever reach. SCAM.
P.S. Here is my detailed opinion about this „company": http://exposeprofitstrade.weebly.com/

Service
Value
Quality
Thumbnail of user naomieo1
GB
1 review
22 helpful votes
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December 29th, 2020

ProfitsTrade is a SCAM.
Please DO STAY AWAY from them.
1) They are not regulated.
2) They put a lot of pressure on you to invest
3) They show you nice profit and the disappear with your original Investment.
4) They will also use your personal information (passport, driving licence, home address, electronic signature...) for fraudulent activities.

Service

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2.8
94 reviews
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