QLinkWireless Questions & Answers

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Here’s what consumers have asked with answers from QLinkWireless staff and previous consumers.

86 questions answered
2% answered in 1 day
Question:

How do i cancel my service

Answer:

Go to their website and "poke" around. When all else fails go to Help on their site and put in "Cancel Service".

By Rob S.
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Question:

Can i switch carriers easy does anyone know? who do you recommend? d

Answer:

You can switch lifeline carriers one time as far as I know but you must still qualify to switch.

By Stuart W.
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Question:

How much data do you get per month if you have your own phone?

Answer:

Yeah my data slows down after about 2 and 1/2 Weeks

By NATASHA P.
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Question:

Good day. why has my service been off for two days? also why won't yall supply new phone for customers that's been with your company for years.

Answer:

Have you checked your data usage for the month call thru another numver they will answer any question fast promise

By Crystal A.
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Question:

How does it take to get my qlink phonr delivered?

Answer:

Up to 10 days…. However I received mines in 4‼ ordered it on a Thursday, and it came in the mail on the following Monday…. So excluding weekends, it got here pretty fast!

By Tre M.
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Question:

How easy is it to get a hold of customer service at q link wireless?

Answer:

It's very easy! Give them a call you won't be disappointed!

By Karen S.
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Question:

When is my phone being shipped out

Answer:

I cannot answer this question because I'm not responsible for shipping

By John B.
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Question:

Is my ss# necessary.? even though i have security, i am reluctant to put it on my computer

Answer:

Yes, you do need to provide all requested information, including your SS number. It is a safe, secure site and this is a government funded program. It's legitimate.

By Heather H.
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Question:

How can i get a phone free ?

Answer:

How to replace my broken phone for free with upgrade

By Wendy C.
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Question:

What carrier do you route calls over and is it 4g?

Answer:

Well for me personally I think they use all of them! But it could be Verizon I'm not totally sure though how that works...? They have had 4G and 5G and they'll probably have six g soon like everybody else does or is it 7 now? 😱 I just gave him a real good review and probably failed to mention that sometimes the app you're on will just close all of a sudden it's really bad when maybe not calls and texts would you always good but like when you're driving with the maps direction and it just loses signal or something I kind of hated that honestly. I mean but other than that for the most time like the service in my area has been good with the calls it's just really weird that over and over I get all these calls from you know yeah just all kind of just crazy stuff and sometimes people ain't even there and numbers that ain't even called but they show up on my phone it's just weird I think it has something to do with them towers too. Q Link is from Florida and I don't know what they had going on to get started some issues with the FBI or something and everything but I just I just needed the service and I and I gave them some personal information😣 for me to get started, I just was in need of some kind of service so I applied and gave them the correct information they were asking about so thats why I'm not going anywhere! For real I started with 3G and I'm still with 3G after about 5 years but it's fine I had problems with the payment type to upgrade I just didn't have an active debit card at the time and my funds not immensely being there. Gng

By Garrett N. G.
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Typical questions asked:
  • How long does shipping take?
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  • Where is the company located?
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