QLinkWireless

This company is ridiculous, you CANNNOT get ahold of them! I've sent them 8 messages, requested 9 call backs and spent 22 hours on hold trying to get my number transferred from them to another company. The last call is pictured 3+ hours and was hung up on! I'm beyond livid they are incompetent and the service is sub par at best. Do yourself a favor and go elsewhere.

It's a scam call service that behaves like a government service. Don't acknowledge them. I'm still waiting to speak to a rep almost 2 hours after I initiated the call

Absolutely the worst cell service ever. They put a block on your phone with out your permission so that you cannot use it with any other service. Unlimited data with end about 3 days after the first of the month. I would have to call them four or five times a month to get my data service restarted. The Voice service didn't work more often than it did work. Didn't work at all for the last 6 weeks I was on their service.

When I canceled their service I found out they had put a block on my phone so ever cell Services can't use my phone. When I called customer service they tried to get that off my phone. Then they told me there was some kind of error and they couldn't remove the block from my phone.

When I got upset that they had just ruined an $800 phone they started denying they put the block on my phone. Ask your local phone carrier they know about Q Link Wireless block and how it ruins the phone for any other.

This should be absolutely Criminal...

My S.S. Disability check was stolen with use of my Q link phone according to the banks print out. Even though I have never done any banking on my phone. I only use the phone to call people.

This company can NEVER IMPROVE
This company can NEVER IMPROVE! It says their customer service ( on phone) is opened on Sunday until 6:00 pm, but there is no way in hell you will get a live representative! I waited for an hour and 20 min ( ONE HOUR AND TWENTY MINUTES) and got NO ONE! I'm having massive problems with a 3rd line added to my account from thin air, and my 2nd line is NOT WORKING AT ALL!
I'm trying to get those jokers to help me for the past TWO WEEKS. I got one clown on the line and asked help with one problem, then I proceeded to ask her to help me with the above problem …. Guess what? SHE TOLD ME SHE CANNOT HELP ME BECAUSE I HAVE TO HANG UP AND CALL AGAIN 🤯🤯 This moron told me she cannot help me with more than one problem at a time and I have to call back and wait again in que …. Where do you get those people from?!?!

Hello Cuban they're always doing me right I've been with q links for 12 years now but I love their service I love everything about them

This is by far the worse service ever known to exist!
Terrible everything, nothing is okay. Their phones are trash! So I purchased an upgraded phone. Trash. I had to stop using their services I swear I woulda likely had a stroke if I continued with them. The phones and tablets are so slow and coverage is spotty it requires alot of patience would make my blood boil sometimes I was heated like on the regular! This service to me is LESS THAN NOTHING! Think about what I just said...less than nothing.in my book that's worthless!

They call it lifeline. They absolutely need to change that. I qualified for benefits. My mom suggested a way she could save money was me switching phone service. Qlink is so sad. Slow to even sign in to games took over 10 minutes to update my phone took a half hour. After about 5 days woke up & there was no Internet connection at all. I still to this day have no explanation. I tried to call customer service I got hung up on 24 times. I sure hope they're at least being investigated. This "service" is pathetic & appalling

I'm glad that they help you out with the bill if you even have one, and I am just so thankful for them. Customer service was great

Do not use this company. They have false advertisement they say unlimited data. That's a lie you use hotspot you pay for it. It doesn't work for maybe only a day or two the Internet sucks. It's slow. If you need your phone Internet for your job do not switch over. It is not unlimited data. It is the 17th and now I have no way of working until the first you call them. There's nothing they could do. I've paid five dollars. I've paid $10 I've paid one dollar I paid three dollars and look I still have no Internet and now I cannot work until the first I should've never switched over to this company. It's false advertisement. It's a lie, do not use this company

I should have stay with air talk wireless. There amazing.

This company is so shady that it has already had federal raids by law enforcement on their offices, look up Asad Issa, the owner of this company on the internet, it looks like he should be on an episode of American Greed. Called up just to get info on their company for lifeline because assurance had phones on backorder. Told me they needed info to see what I qualified for in my state because each state was different. But what they were actually doing is fraudulently stealing my information and then switching me to their company without my permission. When I found out, they don't provide phones I told the Representative I wasn't interested in going with them, but she had already gotten enough information to steal my account and put it with their company. I filed a complaint with the FCC, FBI, Florida Attorney General's office and even called the brevard county sheriffs after I found out all the deceptive crap they've been raided for already

Qlink is the worst phone carrier out there. I decided to switch my phone service to qlink and on March 7 2024 I received the sim and installed in my phone. When I called to activate they said I had already used all my high speed data for the month from March 1 to March 5th even though I had not even received the sim until March 7th. I had to purchase a seperate plan to get me through the month and than on March 24 they shut my service off without warning. Needless to say I switched carriers.

QLink is an excellent phone service,no drop calles,no contract, customer service people are friendly,solving problems with your service or phone they are there to help you with it.

Great cellular service in an area known for bad service. Customers service is also great. Very happy with QlinkWireless

This is the worst phone service. They do not give you unlimited.they get money from our goverment to pay for this service. But then we don't receive it. I have sat on hold hours to speak to someone. Read other complaints you will see that this company is a scam.

False data advertising. After 10GB there's no data whatsoever. Started a month on the first day with 7GB of data, which is totally wrong and unacceptable cause I should've started with 0. They're going after data users' wallets.

The service is fine. It's what they advertise. The phones are a big issue.
I bought a phone in December that was $500. In February, the battery exploded. Apple said the phone was so old, it never should have been sold. It was dangerous.
I was told SORRY, our hands are tied. Not even a discount to replace the faulty one. Bring your own phone if you use this carrier. They don't care who they screw

QLink has been a great company. I've had issues with another phone and its quality was below average. I had trouble calling and receiving calls. I was sure that I would be discontinued from this great program. However, after some middling, I'm still with the program. The reception was not great but Q-Link sensed my problem and I am in the process of purchasing another phone. Thanks, Q-Link for hanging with me. You're what great companies are all about!

I left their company because of how bad the service was and they put a protection on my phone number where I can't port in. Terrible! This is why you can't excel like other phone companies!

I purchased a phone and the tablet. I receive my phone and tablet on a Thursday the phone real hot after I charged it and it continue to stay hot. On Friday I called them and told them what was going on. They was more than happy to receive it The phone back when I call back the next week when I had gotten a email telling me that they were returning my money back to me. I told them that I did not want my money. I want another phone they told me that I would have to pay for it they were sending my money back to me, I said thank you but when it came to buy another phone from them, they did not want to give me the $50 off. I never had a chance to use the first phone and I think that is wrong. Now I have is just a tablet.

If I could leave a big fat ZERO, I would.It is not unlimited data.They tell you that but, they're lying.You only find out after your data is gone then, you have to buy more.

They have the worst customer service! I bought my own phone to them and they canceled my services and have my phone locked! No one's knows what's going the Mexican rep told me to google it and try to fix it my self! I have a kid in school and I'm trying to port my number over and they said the number is canceled smh! All things free aren't good! Like worthless $#*! Q link and their reps

Excellent service provided. With one exception is that support never returns a phone call. I left a phone to call me back prior to March 31,2024.