Rent The Runway Questions & Answers

9 questions & answers

Ask a question See all questions

how long does it take to get a response when you have signed up?

asked by Lisa T. on 10/29/17

Add your answer

More questions about Rent The Runway

Did anyone get their order on time? I ordered a dress to arrive on 1/9 my birthday even is 1/10.. I'm going to be upset if i don't receive it on time!
Do they use a chatbot? I heard there was one but it was removed?
I just heard of this via a co-worker who uses your services. I'm just not understanding how the PRO membership works. So I"m only paying $29.95 once
how does this program work - very interested!
Is the 200% charge they state in the terms of service only if you fail to return it or is it a charge right off the bat as soon as you press subit on your order?
How much does it cost to send a dress back if you don't like it and have a new one overnighted?
Hey there Rent the Runway Staff. I'm hearing Horror stories about being charged when an item was returned Late. I have my even on the 2nd, and my return date is the 3rd. How can i prove to the Company that i did infact put my dress in the mail on the 3rd?
Scheduled an app for my daughter but I used my own email, would that affect my future order for myself as far as my dress size

Ask a question

Get answers from the Rent The Runway staff and other customers.

×

Have a question about
Rent The Runway?