Here’s what consumers have asked with answers from Reservation Counter staff and previous consumers.
Gloria, thanks for reaching out. I'd be happy to check on this for you. Could you please provide the name of your hotel? Thanks! --Rachael, Review Manager
Hello, Mary! I would need your itinerary number to look up your reservation. There are several reservations from customers in our system with your same name. Please feel free to respond here with your itinerary number or you can call us at 800-434-0564 to confirm your booking. --Rachael, Review Manager