Reservation Counter Questions & Answers

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Here’s what consumers have asked with answers from Reservation Counter staff and previous consumers.

15 questions answered
27% answered in 1 day
Question:

Refrigerator/microwave in every room? traveling with a teenager!

Answer:

Gloria, thanks for reaching out. I'd be happy to check on this for you. Could you please provide the name of your hotel? Thanks! --Rachael, Review Manager

By Rachael F.,
Question:

I'd like to book with county inn mountain view. i need to know if i can drop off my suitcase sat 9/14 and check in on tuesday - will pay for storage

Answer:

Karen, we recommend contacting the hotel directly about luggage storage.

By Rachael F.,
Question:

Can you rent for a family reunion

Answer:

Bridget, we offer a wide variety of hotels where you can book multiple rooms for a large group.

By Rachael F.,
Question:

I just want to make sure my reservation with expedia went through. it's for 9/12 to 9/15. my name is mary bennett. thank you.

Answer:

Hello, Mary! I would need your itinerary number to look up your reservation. There are several reservations from customers in our system with your same name. Please feel free to respond here with your itinerary number or you can call us at 800-434-0564 to confirm your booking. --Rachael, Review Manager

By Rachael F.,
Question:

Answer:

Karen, thanks for reaching out. Unfortunately, we don't have this information readily available to us since we are a booking agency. I would be happy to look into this for you if you could provide the name of the hotel where you stayed. --Rachael, Review Manager

By Rachael F.,

Can’t see your question? Ask to get answers from the Reservation Counter staff and other customers.

Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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