Where on the contract of USD1.95 does it say the monthly cost of USD39.95 and how do you stop this cost with immediate effect and get your money back?

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Where on the contract of USD1.95 does it say the monthly cost of USD39.95 and how do you stop this cost with immediate effect and get your money back?

asked by Debbi M. on 8/3/18

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Alexandra M. [ResumeGenius Rep] · Answer 1 · 2018-08-07T08:07Z

Alexandra M. [ResumeGenius Rep]

on 8/7/18

Hello Debbie,

The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing support@resumegenius.com, or by using live chat via ResumeGenius.com.

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