ResumeHelp

I created a CV and paid a one-time amount $2 with resume help. Only realized after two consecutive payments they charged in my credit card without my consent. I was ripped off $80 by this fraudulent business practice with their policy written in tiny letters.
No professional ethics and ripping off people hard earned money. I am so gutted, and lesson learned - never will trust any online service in my life.
I hope that govt. Should act soon to get rid of these maggots from the society

They sent 1 email saying $1.95 was charged, which is fine. But afterwards they continued charging me $39.80 until I caught onto their fine print and cancelled. I usually check my statements but only items that are $100+ so they managed to get over 6 months of charges on me. A "free resume" ended up being close to $300.00, extremely dissatisfied!

The site automatically charges you for subscribing if you do not actively cancel it within 14 days of the initial purchase of 2.00. It gives no forewarning before it bills you: no emails. They only way I found out was because I have a text alert system setup with my bank whenever an online purchase is made. This scandal should be written in bold, as opposed to the fine print used when you subscribe. This is how they make their money. They could get you to sign your life away and you would never know.

This company is legitimately the worst. Be very careful. The "cheap" $3 you pay to download your resume secretly becomes a $25 subscription! It took 40 minutes of online chatting to finally get a refund and they kept pushing all of their other subscriptions on me time and time again. At one point, the representative said "Our company is great because you can share your account with any friends or family looking for a job or trying to create a resume or a cover letter for only $9.95" however, the representative failed to mention that this charge was MONTHLY and when I caught him on that he said, "we have a continuous billing feature" like I was expected to know that?

The resume itself was great, and I got a job within a week. But, be prepared to be offered several annoying levels of "deals" when you ask to cancel. Suggestion to the company owners, don't do that. The third, "but wait, if you act now..." jargon made me never want to use this service again. You should listen the first time someone says they're not interested.

Thought I was getting really great resume help. Get to the end and there are payment options. I went ahead and paid $2 something ONE TIME USE. Apparently there was fine print that signed me up for a monthly subscription for $24.99/month. I don't do free trials. Ever! I would never have agreed to that. Total Scam! Going to contact my credit card company to see if I can dispute the charges.

Avoid giving this company your credit card information. They have charged my account months after my subscription was cancelled. I am afraid now that so much personal information has been given to them in the actual substance of my resume. They are obviously irresponsible with your personal information.

UPDATE: This company reversed the billing immediately upon being approached via online ticket, therefore I am updating my rating to 3/5 stars. I would still use with caution.

I used this service 1 time in September 2017 having no idea it would turn into a $24.99 charge to my debit care every month until forever. I have tried to get them to remove it but they refuse every time with multiple excuses why they will not refund. My only option is to close my debit card. Terrible business practices... Stay Clear.

As the title says if you don't cancel within 2 weeks they're going to charge you 24 freaking dollars. What a scam. The website's pretty useless as well there's free ones out there there's no reason to even pay $3 to use this It's absolutely moronic

They are frauds. They get subscription money from my account.
And as a consumer, I have right to ask refund if I never used any services. I requested a refund and they approved it. It has been over a month and I did not et my money back. My bank told me that there were never a refund instruction from this company to my account.
They are frauds and disrespectful.
They thought I have no where to report them. But, from now on, I will do my best because I do not want anybody like me get in to their scam.

These people continue to charge your credit card after you use their service once. I did not agree to a subscription but they charged my credit card. None of the company's "customer service line or chat" works!

My poor 13 year old Granddaughter thought she was getting a "free" online resume completed, then, strong-armed her for $1.95 to view and print the resume, and then, they had the gall to bill her $34.95 CDN for a monthly subscription. I thought that negative billing was outlawed, but these folks still use it. Gave their customer service rep, an ear full and cancelled subscription and requested my payment reversed!. Told them that I would report them to Better Business Bureau, for their negative billing practice!

I used this service 6 months ago to make a resume, and now they billed me 24.99 to my account without authorization. I never signed up for a subscription I only paid for the resume when I made it. I tried to solve this in customer service and they kept sending me the same message saying "your ticket has been solved" but it was never solved. This website is a scam.

They advertise with free resumes on the Internet. So I saw an internet ad a month ago and used it for $1.
Since then, I haven't even used a resume, but they keep it, so they took it from my card for $35 a week. I just took it twice without any notice.
This is really ridiculous and upsetting. I think all good ratings are false.

I stumbled on this site and tried their $1.90 trial. Forgot about it but after 14 days I was automatically enrolled into their monthly subscription and charged $34.90. I tried to get a refund, explained to them I'm unemployed because of the pandemic and needed my mo way back but they locked me in with the initial trial agreement. Scam! Bastards! Remember to unsubscribe after 14 days.

Charging me twice every month is not good business! I own a drug and alcohol rehabilitation and wanted to use it for all my clients but over charging me is NOT going to happen! I am SO Displeased with the site and it's affiliates!

I would give them a 0 star if possible. I have been trying for 2 years to get this site to pull down my name and telephone number from a sample resume. 4 emails, multiple chats and phone calls and supposedly they cannot do anything about it. It is impossible to have anything taken down once it is up on that site. TERRIBLE!

Buyer beware... Make sure you read the terms and agreement before moving forward with subscription. With the 14 day trial, you as the client are responsible for cancelling your subscription. This company will NOT notify you that you are still being charged $19.95 a month for subscription. I was charged for 4 months after my subscription was up, they were only able to refund me for two months of charges and I had to fight tooth and nail just for that. They're attitude is "sorry, not sorry"-- due to the client being responsible for cancelling. I understand it was technically my responsibility, but out of sheer courtesy, I would have expected some sort of notification and didn't get any. For that reason, I would recommend looking elsewhere.

I called resumehelp.com because I was having difficulty with there writer. I told them at that time after signing up that I did not want a recurring account. They said don't worry they would take care of it. Just checked my account and there they are 2 months in a row I have disputed the charges and would not recommend this service.

I recently have had a very terrible experience with ResumeHelp. They charged my credit card for $95.4 that I purchased service from them one yr ago without my permission. Then they don't return my money. They keep customers' credit card information and charge you without notification. I have to file a dispute with my credit card company to try to get my money back. Meanwhile I have to fire a lawyer to put charges against them for stealing and lying. SCAM! Don't use their services or product.

Be careful the "free" resume for a few dollars turns into a subscription!
Surely states it somewhere and you probably accept when you accept the T&C's but who reads them? Very sneaky and devious! They took the liberty to sign me up for an annual subscription worth $35 without me knowing or being aware.
Not really the money but the immoral practice of swindling people out of their money that really makes me angry!
Unfortunately the world we now live in - back in the day you could go into a shop and make a scene and demand your money back - now you chat to someone in a call centre somewhere in the world who does not give a * where the money comes from they get paid with...

Not only did the start charging me $34.95 per mo th because I forgot to cancel, they were charging me twice that amount every month. Fighting for refunds just in the double charging which they still not wanting to process.

I logged in with my google account then at the end of writing my resume it pops up again to have me login. But the popup for google won't work. So I try to go back to the previous screen, maybe reload the popup? Erases my entire, just spent 2 hours writing, resume. F$%@ing awesome. But there was a helpful lady on chat, Tania. So there was that.