RevZilla has a rating of 4.7 stars from 9,168 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RevZilla most frequently mention customer service, great experience, and fast delivery. RevZilla ranks 2nd among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 4 days
Really great jacket. Fits perfect. However, it arrived with three very distinct slashes on the upper back. Definitely wanted this particular jacket. Was the last one in my husband's size. Now I see why. Did not try to return since there were no more in his size. We will spend the extra to order a repair kit from another vendor, fix it and keep it. Disappointing after many successful orders previously.
I ordered brake pads from revzilla. They came in less than 3 days I was super excited ready to put them on my bike and get back out riding when I opened the box the brakes had been previously opened and were all over the box littered all over the place. When I contacted revzilla I was promised I would receive 3 unopened packs of brakes and then as soon as I hung up they sent me an email saying that they didn't see any damage and that it doesn't matter if I got new products or not. Apparently open product is perfectly acceptable to sell and if you have a problem with that oh well.
Ordered Nelson Riggs saddlebag. Wanted something more affordable for bike that'll see some rough service. Pleasantly surprised at the quality! Very rugged and I've no doubt I'll get years of service out of them. Delivered in a few days.
Date of experience: October 14, 2024
Really great jacket. Fits perfect.
However, it arrived with three very distinct slashes on the upper back. Definitely wanted this particular jacket. Was the last one in my husband's size. Now I see why. Did not try to return since there were no more in his size. We will spend the extra to order a repair kit from another vendor, fix it and keep it.
Disappointing after many successful orders previously.
Many successful orders previously.
Ordered based on specific criteria met
Date of experience: October 14, 2024
Fast delivery, awesome quality, don't have to take them off to use your phone and are ventilated with carbon fiber on the knuckles, real good material. Got a size small for my husband and he's obsessed
Date of experience: November 10, 2024
As a person without a lot of experience I really appreciated the in depth product/sizing info. My order came promptly and with what I'd ordered in great shape. When I had second thoughts about sizing, their phone rep was able to make great suggestions that have worked out well.
They offered great advice.
Great product data
Value and suitability to my environment (hot, muggy)
Date of experience: November 7, 2024
Initial ordering was easy; website easy-to-use
Package was well wrapped and items protected. However, it arrived 2 days later tan anticipated date. This undoubtedly was due to using USPS as carrier.
So be sure to give much time for delivery.
My son chose items for my grandson.
They were requested.
Date of experience: September 17, 2024
Not just this experience but literally every single one has been perfect. There's never been an issue and I have quite the purchase history here. Revzilla will always be my go-to for the best parts and prices!
Initially because it was close to where I used to live in NJ and got things very fast. Then after that I realized I don’t care if I live on the moon I’m still ordering from RevZilla. Also, this site is most user friendly.
Needed a cover for my bike because no longer have access to a garage.
Date of experience: December 4, 2024
I am a long time Revzilla customer. Aside from small stuff I can get locally at Cycle Gear, they are my "go to" for larger purchases (helmets, tires, etc.). Their prices are highly competitive and their customer service is the absolute best I've experienced. Why go elsewhere when you have found your winner?
Competitive pricing, fast delivery, and the best customer service out there if you need to return something.
I'm a long time Michelin user. I wanted a new set of Road 5s but the rear was not in stock. I went the Road 6 as a fall back.
Date of experience: September 9, 2024
Bought from Revzilla many times. They are the best to do business with IMHO.
Long standing customer.
Date of experience: June 27, 2024
Yesterday (08/28/2023) I ordered a set of Michelin tires from Revzilla. This afternoon they are sitting in my garage. Are you kidding with this? Did Scottie beam them in? Wow! Folks, if you're not buying your kit from Revzilla, you're screwing the pooch. These guys are the bomb!
Tip for consumers:
Revzilla is simply the best motorcycle Etailer out there. Nobody does it better.
Products used:
Tires
Date of experience: August 28, 2023
I understand money is always the bottom line, but when I say RevZilla is one of the good few left out there, I mean it. Of all the parts I ordered, one was defective and had a bolt snap on me. Jed from their customer support only asked me to send a picture of what happened and then approved the return for a refund. No questions asked. A little gesture like that goes a very long way with customers. I want to be able to buy without wondering about "what ifs" and the hassle that could be involved. Thank you, RevZilla and Jed. As long as I need to find parts for my motorcycle, I'll now always check RevZilla first.
Jed was very helpful!
I was just randomly browsing for competitive pricing for parts I needed.
RevZilla had the lowest price I could find. In the future, it wouldn't be just for the price. It will be because they will put me, as the customer, first.
Date of experience: November 30, 2024
By far the best parts, apparel, and accessories company. Everyone you come in contact with is well versed in motorcycle gear knowledge, they're very friendly and always treat their customers like you're part of the family.
Any time I call RevZilla they’re more than willing to help. I remember one of my first orders with them I was stressed on fitment of parts as the notes on the listing were vague. I called in and felt like I was in conversation with the manufacturer themselves with how well they know their products and just to be sure they also included an alternative set of hardware just to be safe. Shop here!!
Outstanding customer service. Efficiently get my orders to me. Usually within 48 hours I already have my items.
Top quality! RevZilla doesn’t carry junk parts.
Date of experience: September 15, 2024
I bought two different pair of riding gloves - used the measurement guide in each and triple checked the measurements & how they requested I measure. When the gloves arrived on time or early and were easy to track. Both manufacturers' gloves were much smaller than stated. Honestly- they were both inexpensive gloves, but it was going to cost me $10 each to return them- so I'm keeping the ones that sort of fit & I'll sell the others at a swap meet I guess. It'll be the last time I order gloves this way - I can return for free on Amazon if there's an issue.
We bought a Mustang seat from RevZilla for our 2023 RG3 & had a very good experience. The Revzilla experience was good, but the gloves not-so much - I thought going through RevZilla would be better than Amazon for what I was looking for (better and easier search). I'd still buy from RevZilla - but will be cautious what items.
Price and advertised information
Date of experience: September 23, 2024
I liked being able to shop by bike model to ensure our new seat would fit. It arrived exactly when hey said it would.
Had the product in stock.
Other customer reviews from social media.
Date of experience: May 9, 2024
Shipping was FAST. 5 days from the order being placed and it was at my door. Everything is as described. There were also some coupons and promo codes for other companies that came with my order, which was an awesome bonus! Overall, a great shopping experience
It was the first search result with a wide selection of products and a reputable brand.
I needed beginner gear for riding, a helmet, jacket, gloves, boots.
Date of experience: November 5, 2024
I first bought the SS two into one exhaust system for my 2024 heritage classic 114.fit perfect. So then I ordered the hard bags paint match saddlebags kit.perfect match alpine green. Conversion kit for the hard bags easy install.well why stop now.brought from and rear crash bars. Fit exactly with a easy install and beautiful chrome. Can't say enough about customer service. My new bike now has the look I wanted.
Always very knowledgeable
Color match
SS great pipes
Date of experience: September 10, 2024
Fast excellent, best prices and always have everything I need, super fast shipping with tracking every step of the way.made me feel very confident in buying online, no junk or run around just straight up excellent and fast had the new helmets in 2 days, never buy anywhere else 👍
Word of mouth riders in my area praise them all the time
Research and customer ratings, plus ask friends and other riders
Date of experience: October 25, 2024
Great product. I do feel like they push the RPM on you and if you don't buy it, they ship it as slow as possible to get you to buy it next time. No way should a package take 8 days, ups to usps etc. That being said, I'll have to be pretty desperate to order again unfortunately. There are definitely other sites where it doesn't need a subscription base to get my packages in a timely manner without paying a huge shipping cost.
Only place I could find.
I bought them before and needed a second pair.
Date of experience: November 4, 2024
Bought it knowing it had no hand pockets, but a little buyer remorse now. It's really a jeans jacket, and I find my hands looking for the pockets. Nice riding "shirt", though, with safety Armour, here in Florida where a jacket is usually too much.
Looked cool, bridge between short sleeves and jacket.
Date of experience: November 30, 2024
I've been really happy with the shopping experience at RevZilla. I joined the RPM club and gear arrives in 48 hours. I recently tried 4 different pants until I found one that for correctly and returns were free via FedEx. Pricing is competitive and most gear gets discounted as part of the club membership. I've chatted with customer support a few times and there is actually a person at the other end and they are super helpful. As good an experience as you can get without going into a store.
Very responsive.
Best pricing with RPM club.
Best fit for my needs.
Date of experience: October 7, 2024
I ended up sending back my windscreen. I was expecting something different from what I saw on the website. But the Customer Service Reps were excellent with their response time, communication and recommendations. That certainly made my experience more enjoyable!
I ended up sending back my windscreen. I was expecting something different from what I saw on the website. But the Customer Service Reps were excellent with their response time, communication and recommendations. That certainly made my experience more enjoyable!
Past experience with RevZilla
Needed for my new motorcycle
Date of experience: December 9, 2024
I've ordered 3-5 times from RevZilla and still haven't had any issues. The shipping does take time but you can't always rush quality. Every OEM part has been identical/durable and every Aftermarket has fit perfectly. There boxes also never show up with even a scratch on them.
Out of multiple website’s and manufacturers, I still favor ordering from RevZilla. Shipping is longer but I can be guaranteed the parts are correct and will be strong.
I’m rebuilding a 1996 Suzuki Dr200 and wanted to keep it mostly original.
Date of experience: September 6, 2024
Honestly I'm stoked to have found this place! I recently purchased my first bike and getting gear was a bit overwhelming. The folks at Cycle Gear made my shopping experience painless and were super helpful for a new rider such as myself. That's where I signed up for the RPM account and about the online store RevZilla.
Since then I've purchased many items from detailing/cleaning, to gloves and accessories.
Shipping is always fast and my order is always correct.
Honestly it was just the best place to shop online but also because of the partnerships on the RPM account!
Cause I needed them? Lol
Date of experience: September 17, 2024
My order was shipped and received quickly but I is kind of frustrating to order a product that says bar end sliders and only get on piece not two. Turns out the part where it says sold each was in the read more section.
Had the items I needed.
Wanted to test out how both sets feel in hand.
Date of experience: October 11, 2024
It used to be they would ship everything within 2 days at maximum and respond to emails within a day. Now it seems after 5 days I have to email asking why it hasn't shipped, I'll get a tracking number sent and 3 days later they'll respond to the email.
Took far too long to respond to be of any help and didn't even help once they did.
I used to be quite fond of the selection and quality servicd.
They were the items I needed.
Date of experience: April 25, 2024
This skid plate will not fit if you have a center stand or any other motor guards. You'll have to trim a lot off to make it work. That being said it's still way cheaper than any of the other models and if you're really bashing your T7 this is the best one you can get. Won't damage like all the aluminum or steel ones.
Usually quick shipping.
Non metal skid plates let you do just that, skid. Won’t dent like all the other ones and doesn’t way much.
Date of experience: November 24, 2024
Every time I order from Revzilla I get exactly what I ordered, not some imitation product posing as authentic. My order also arrived two days sooner than initially estimated. Very happy and will continue buying my motorcycle stuff here
Saw videos on YouTube and bad experiences with Amazon
YouTube videos and reviews
Date of experience: October 5, 2024
I've purchased most of my riding gear from Revzilla, the detailed reviews, sizing guides, and videos help choosing a product, and being on the larger size, when you inevitably need to try again, their super easy return program lets you quickly and easily get the right size.
On the several occasions I needed to exchange an item for a different size, the folks I spoke with were always knowledgeable, helpful and pleasant to work with.
Extensive product info.
Review videos posted by Revzilla, detailed info on the products confirmed they met my preferences.
Date of experience: October 3, 2024
Ordered two brothers exhaust, after installing i noticed it didn't fit. Revzilla.com won't allow returns because it's been installed and two brothers said try loosening the bolts and adjusting, then hasn't responded.
The person that answered my call was nice but due to the return policy wasn't able to help.
Found on Google search
Date of experience: October 3, 2024
I've been disappointed with my recent experience with RevZilla. The product sizing was misrepresented, which led to a return. Unlike many other retailers that offer free shipping and returns to maximize customer satisfaction, RevZilla has taken the opposite approach and now charges a shipping fee for returns. I had to pay a $10 fee just to return a t-shirt. This policy makes me reconsider ordering from RevZilla in the future.
Ordered at RevZilla in the past.
Date of experience: August 28, 2024
Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.
RevZilla was founded in 2007 by a core team of riders whose sole goal was to bring the best possible shopping experience to any enthusiast who visits us, in-store or online. Over the next decade, we continuously smashed records, raked in awards, and, most importantly, helped keep hundreds of thousands of new and experienced riders safe and sound. Now, as part of the Comoto Family of Brands, RevZilla continues its mission to serve the rider, fuel the industry, and inspire the community.
At RevZilla, we know that a large and rider-specific product selection is a commodity within the world of motorcycle gear and parts web sites. There is a lot of competition out there and to an extent we all have overlapping product selections. We hope our straightforward and fair customer approach differentiates us from the pack and speaks to how serious we are about putting our customer's satisfaction as our number one priority.
For us, the customer always comes first and we do our darndest to make sure that each customer has an experience which is exemplary of our brand.
We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.