I am abit worried as Romwe are asking me for photos of my passport and credit card to be emailed to them as I have made a biggish order! Can anyone advise as i am not happy about doing this.

asked by Jo D. on 6/8/16

18 Answers
Thumbnail of user jordyng

NEVER SEND PICTURES OF CREDIT CARDS OR PASSPORTS TO ANYONE EVER
Even if your own mother asks, I'd still say not to do it! Regardless of the intentions of the person asking (which are normally shady at best) the chance of the information getting into the hands of someone other than you intended are far too high to risk! No one legitimate should ever ask for information like that and I would absolutely recommend refusing to send it. Furthermore, the ROMWE quality isn't that great anyway, so I'd say order from a different organisation that doesn't ask for your personal information like that :)

Helpful  (1)
Thumbnail of user mollym25

Good god stop while you still can! Do not send them your card details! Cancel order immediately. They sell total CRAP! Then make it virtually impossible for you return things. PLEASE PLEASE PLEASE do not shop with them!

Helpful  (1)
Thumbnail of user rachaelm18

Romwe are a terrible company and will not supply you with anything remotely decent. I promise that the photos are fake. I lost $100 - just abandon your order!

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Thumbnail of user anaz5

Noooooo, do NOT send them anything. This place is awful and a bit shady. No site should be asking for this info.
The quality of their products are low grade and not worth the time and trouble.
Buy at your own risk.

Helpful  (1)
Thumbnail of user samf52

Absolutely not don't ever do anything like that

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Thumbnail of user jb194

Not under any circumstances would I give them any more personal information! I ended up throwing away what I got from them rather than returning it (it was defective) because they made me so nervous. To say they aren't reputable is an understatement.

Helpful  (1)
Thumbnail of user pennys20

Yeah do not do that at all... I guarantee what ever you've ordered will be crap quality and not look like the images anyway

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Thumbnail of user saahiraw

Yea don't do it... idk why they would need all of that information! & I ordered two dresses from them and they don't look the same as the picture at all!

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Thumbnail of user arih3

You're lucky because you still have a chance to CANCEL YOUR ORDER! Read these words: I have not been able to wear one single item I've ordered from ROMWE. NOT A SINGLE ITEM FITS CORRECTLY OR IT LOOKS JUST TOO AWFUL TO WEAR IN PUBLIC! CANCEL AND DON'T SEND ANYTHING!
You'll never ever get your refund btw... Just read my post about them and you'll see what a nightmare they are!

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Thumbnail of user krishnag3

What? Ive never heard any website asking for such things. R u ordering from USA?

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Thumbnail of user kaiwans

I wouldn't do that, and if I was you, I wouldn't even order from them.

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Thumbnail of user terryd34

Absolutely do not send any pictures of your passport. And certainly not your credit card as that is something they would never need. I would not get any large purchases from them until I have examined their product on a small scale either.

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Thumbnail of user beccac3

Absolutely do not do this. No no no no. I ordered clothing from this site and it is terrible quality crap. I wouldnt waste your money.

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Thumbnail of user pandoras

In no way do you do that. I have made $600 worth of purchases in one order and was never asked for that information. Honestly, Romwe is a cheap Chinese company. Never do that. Their customer service is horrible and are not reputable like the big companies here in the U.S. I will NEVER purchase from them ever again.

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Thumbnail of user nadinej2

I only ordered a few items at a time and wasn't asked for that info via email. I put the items in my cart and checked out like I would at target.com. In all honesty, that sounds fishy. I wouldn't recommend it.

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Thumbnail of user lesliew33

Sorry, but that's a really dumb question. I wouldn't even give that info to the IRS.

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Thumbnail of user sarahm143

I wouldn't do that either.

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Thumbnail of user jessicag65

Do not send, not even just passport or just credit card. They claim to want to be seen as a regular company yet NO regular compay will ever ask you for pictures of your credit card. Do not do it! If they threaten to not send out your items until you send the pictures, trust me, it is their loss. Rather save yourself from identity fraud than getting crappy quality merchandise.

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