I just paid for an upgrade and I am still not able to access the premium options. What is going on? I needed that today.

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I just paid for an upgrade and I am still not able to access the premium options. What is going on? I needed that today.

asked by Lilian I. on 5/14/18

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Roomgo -. [Roomgo Rep] · Answer 1 · 2018-05-15T02:04Z

Roomgo -. [Roomgo Rep]

on 5/15/18

Hi Lilian,

Could you kindly ask you for your email address to be able to check the account if the transaction went through?
You can also drop me a line at Frank@easyroommate.com

Hope to hear from you soon

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