• Roseskinco

Roseskinco

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Overview

Roseskinco.com has a rating of 4.2 stars from 877 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Roseskinco.com most frequently mention customer service, shopping experience, and hair removal. Roseskinco.com ranks 8th among Beauty Products sites.

  • Service
    110
  • Value
    21
  • Quality
    17
Positive reviews (last 12 months): 100%
Positive
2
Neutral
0
Negative
0

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11,346 reviews

14
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How would you rate Roseskinco?
Top Positive Review

“First time ordering IPL”

Lima A.
4/14/24

I wanted to try at home IPL. I ordered from rose skin co. My order was delivered to wrong location. I was very disappointed as it was couriers mistake. I emailed customer services from rose skin n co. They were absolutely so helpful and sent me a new one which has arrived.their response was super quick I cannot wait to use it! So excited to use my product and see how it goes. Thank you again

Top Critical Review

“It burned my leg”

Tessie Y.
6/12/22

Got this device a month ago. It's been three weeks so I raised the power to four levels and it burned my entire leg. While it stung when I was using the device, I thought that was to be expected, but when the skin started burning a couple of minutes later, I switched down the power levels for the rest of my leg but the damage was already done. My leg is full of burn marks right now.

Reviews (877)

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customer service (115) shopping experience (206)
Thumbnail of user halima.afz
GB
1 review
0 helpful votes
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April 14th, 2024

I wanted to try at home IPL. I ordered from rose skin co. My order was delivered to wrong location. I was very disappointed as it was couriers mistake. I emailed customer services from rose skin n co. They were absolutely so helpful and sent me a new one which has arrived.their response was super quick I cannot wait to use it! So excited to use my product and see how it goes. Thank you again

Thumbnail of user preety663
Washington
1 review
0 helpful votes
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April 6th, 2024

What can I say about this product? Let's start by talking about their customer service which I am very pleased with they went above and beyond for me. Cause my product got lost with no fault of them hahah my USPS fault but I contacted the owners roseskin telling them my product hasnt arrived to me but was delivered to a wrong address they were so professional and worked with me even offering to replace it for me which I felt so bad for it. But lucky it showed up after few days which I was so happy about. Excellent customer satisfaction. Thank you guys on that! And I cant comment on the product yet cause I recently just got it in couple weeks I will give update on it. If you want to purchase from them go ahead you in good hands I can promise you that!

Products used:
Lumi,facial moisturizer,bloom facial cleaner,smooth and soothe routine(body lotion

Thumbnail of user gwendolyng91
Mexico
1 review
1 helpful vote
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November 28th, 2022
Verified purchase

My dutch credit card was rejected, which is often a sign of bad website protection...
They've asked me for a review although I've only used it for 3 weeks: no results whatsoever but I am not there yet to judge. Patience :) important warning they should give is to TEST the different intensity levels with a small area instead of "put it as high as you can tolerate": that was just terrible advice, because I noticed a leg full of burns after I finished and the next day. I'm still peeling off burn spots …

Thumbnail of user carmenm411
South Africa
1 review
0 helpful votes
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July 8th, 2021
Verified purchase
• Updated review

Extremely good, easy website design and up-to-date tracking management on parcels. I thought I'd wait months for a package but was pleasantly surprised after 3 weeks to get my order, and in great condition!

Reason I chose this business:

After suffering years worth of pain (I'm allergic to shaving) I was close to giving up and living my life as a hermit and wear long pants for eternity, I was skeptic at first seeing RoseSkinCo's ads all over Facebook and Instagram, thinking 'yea as if that's real' until a friend of mine bought the handheld laser, and it worked! That's why I decided to jump on the bandwagon and go with RoseSkinCo.

Friendly website design
June 17th, 2021
Verified site experience
• Previous review
Thumbnail of user chuntelb
Texas
1 review
0 helpful votes
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April 24th, 2022
Verified purchase

I've only used it once, and maybe it's my imagination, but I can already tell the hair on my legs is growing back slower than normal. My next treatment is today, so I'm excited to see where I'll be 12 weeks from now.

Thumbnail of user alexiss414
West Virginia
1 review
0 helpful votes
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April 17th, 2022
Verified purchase

Even with the shipping being slightly delayed because of current events (which they stated after my order was processed so I'm grateful for the heads up), it shipped very quickly! I haven't tried it out yet but I plan to soon!

Thumbnail of user annec472
GB
3 reviews
0 helpful votes
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December 29th, 2022
Verified purchase

Persuasive advertising and I'll let you know if it's as good as it says. I really hope so, having spent hundreds of £££ on gizmos over the years but none were very effective. Not used it yet due to home renovations.

Thumbnail of user jinp20
Canada
1 review
0 helpful votes
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January 17th, 2023
Verified purchase

Purchase went through smoothly and I received my package in about two weeks. Product seems to work but slowly. It has many levels, start at the lowest and work your way up. I haven't been burnt so that's good. I have medium dark skin.

Thumbnail of user teresah891
Virginia
1 review
0 helpful votes
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May 15th, 2022
Verified purchase

Delivery was as expected and response from customer service was fast. I don't think I can provide a review of the results yet as I haven't used it long enough but so far super easy to use and although there is some slight stinging it's not too bad.

Service
Shipping
Thumbnail of user jamiel437
Canada
1 review
0 helpful votes
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May 10th, 2021
Verified purchase

I have recently purchased the laser hair removal handheld set. First of all, it came within a couple weeks which was pretty fast, considering the current pandemic. Only used it once quickly before work today, so have not seen results yet- but it's definitely super easy to use right off the bat and the device is very reasonably priced. I used to spend 150 a pop to do my whole face at a laser hair removal clinic. Hopefully I now start seeing results!

Reason I chose this business:

The affordable price and the current restrictions to laser hair removal clinics due to the pandemic.

Thumbnail of user kevint1189
Pennsylvania
1 review
0 helpful votes
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May 16th, 2022
Verified purchase

With the company, so far has been great. Item arrived as planner with no fuss. Though I am having issues with the device itself working, but have to wait a few weeks over weekly use before I can say for sure.

Thumbnail of user jessieg105
Michigan
1 review
0 helpful votes
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April 28th, 2022
Verified purchase

The delivery came just as the shipping note described. I have been using it for 2 weeks now, 4 uses. I haven't noticed a difference yet but the device is easy to use and looks nice. Excited to see results.

Thumbnail of user tessiek3
New York
1 review
5 helpful votes
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June 12th, 2022
Verified purchase

Got this device a month ago. It's been three weeks so I raised the power to four levels and it burned my entire leg. While it stung when I was using the device, I thought that was to be expected, but when the skin started burning a couple of minutes later, I switched down the power levels for the rest of my leg but the damage was already done. My leg is full of burn marks right now.

Products used:
IPL device

* Roseskinco attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user emb35
Australia
1 review
0 helpful votes
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September 8th, 2022
Verified purchase

I have used it a couple of times but haven't seen any results yet and since buying it had found other devices with better features. I find the device gets quite warm fairly quickly and I can only do one leg at a time to let it cool down.

* Roseskinco attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user ashleyh865
Canada
1 review
1 helpful vote
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August 27th, 2021
Verified purchase

I've got not used the product twice now so as per right now no results.

However, the representative I have been emailing has made me love this company. Not only Canadian but felt like I was talking to someone who actually valued me as a customer!

Big impact on how I view the company, product and would definitely order more products from them base solely on customer service.

Phenomenal

Reason I chose this business:

My final decision was that it’s a Canadian company.

Service
Thumbnail of user jenniez
Canada
4 reviews
11 helpful votes
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September 18th, 2021
Verified purchase

I just received it today and read all of the instructions. Tomorrow I will be gone my first treatment. I bought this for my husband as a birthday gift. I've had IPL laser treatments done at a local dermatologists clinic. I had fabulous regulars after only two visits and it very expensive.
I thought I'd give this a go for my husbands back hair, and other hairy places that he would like less hair. I'm hopeful it will work.

Reason I chose this business:

I chose RoseSkinCo because the client reviews were very positive and I knew my husband wouldn’t set foots into the spa I went to. The money back guarantee was definitely a plus, but I’m glad I read ALL of them.

Thumbnail of user marinab126
Brazil
1 review
0 helpful votes
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July 23rd, 2021
Verified purchase

Delivery was fast even though I'm In Brazil. They were very nice throughout the delivery process also and and attentive! Also everything was super informative and easy to track too. I'm shopping internationally so it makes me insecure overall but definitely would buy with them again! Product received and it's beautiful! Really happy to try it :)

Very quick and attentive response!

Reason I chose this business:

I saw on Instagram and saw the feedbacks! I'm happy to finally have mine!

Service
Thumbnail of user trishag56
Pennsylvania
1 review
0 helpful votes
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May 6th, 2022
Verified purchase

Only used it for two treatments so far but am seeing a difference in growth rate. Excited to continue use for final hair removal results.
I have tried for years many types of removal, this is great because I can use it from home and truly is working.

Thumbnail of user amandao700
South Carolina
1 review
0 helpful votes
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April 13th, 2022
Verified purchase

I received my laser hair remover a couple of weeks ago. I have been using it 2-3 times per week. I have been using for my facial hair, under arms, and bikini area.
It does seem like the hair growth in those areas has slowed, so I'm excited to see what happens after the full 6 six weeks.

Thumbnail of user fatimam69
Italy
1 review
0 helpful votes
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September 7th, 2021
Verified purchase

I cannot review the IPL treatment yet as I just did a first session, but the delivery experience went smoothly, good job on that! Regarding the machine it's small and light weight, just what I was looking for in order to take it with me while traveling.

Thumbnail of user keria36
New Zealand
1 review
0 helpful votes
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December 22nd, 2021
Verified purchase

I loved having feedback all along the process. I've had things that have never shown up that I'd ordered online, but I had email confirmation the whole way including a personal email from this company. Haven't used the product yet but as far as customer service goes…I cannot fault it

Thumbnail of user rosalieh40
Alabama
1 review
0 helpful votes
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April 24th, 2022
Verified purchase

I've only had it for about a week but I am hopeful it will work. It seems to be great quality and I noticed after one use, the hair was growing back slower. I am keeping my fingers crossed that after the recommended twelve weeks, I'll have the results I want. I have pale skin, so my darker hair is easily visible and makes me self conscious. It'll be nice to get rid of it. Also, when I had a question about shipping, they were quick to get back to me and that was nice.

Thumbnail of user florindamhg488
Alaska
2 reviews
2 helpful votes
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August 31st, 2023

Roseskinco.com has truly exceeded my expectations, and I'm thrilled to give them a glowing 5-star review. My skincare journey has taken a positive turn ever since I discovered their exceptional range of products and the transformative results they deliver.From the moment I landed on their website, I was captivated by the aesthetic and user-friendly design. Navigating through their product offerings was a breeze, and the detailed product descriptions and customer reviews provided invaluable insights to help me make informed choices.
Roseskinco's commitment to using natural and effective ingredients is evident in every product. I've tried several of their offerings, from serums to masks, and each one has left me amazed at the visible improvements in my skin's texture, tone, and overall appearance.

Thumbnail of user tatianah54
Washington
1 review
1 helpful vote
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April 19th, 2022
Verified purchase

I am already in love with the results of a one time use and can't wait for the results in 8 weeks! On the right is a before the link treatment and on the left is after, the instructions are stated clearly and simple, shipping was delayed but not their fault, overall i've already had a great experience!

Products used:
the lumi lpl

Thumbnail of user wanis2
Singapore
1 review
0 helpful votes
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January 22nd, 2023
Verified purchase

First of all, great job to your customer service team. I get prompt updates on the product delivery status. I truly appreciate it!

I've tried the 4D Shaver, Precision Eyebrow trimmer and IPL handset. It's very easy to use and overall smooth experience Thank you!

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From the business

Beauty Made Simple
Our mission is to make beauty simple.

We create innovative products that make it easy to show your skin the love it deserves, from right at home.

Spend your time and money on the things that really matter.

100,000+ Happy Customers
Since it's inception in April 2019 RoseSkinCo™ has served 100,000+ happy customers and counting.

Safety First
All RoseSkinCo™ products are certified for safe use, have peace of mind when using your favourite products.

Guarantees & Warranties
All RoseSkinCo™ products come with a 90-day 100% money-back guarantee. They are also covered by a 1-year warranty in case of any defects.

Company Representative

Thumbnail of user sheenaa31
Sheena A.

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