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on 1/8/16This company is a scam. I ordered a pair of shoes that were supposed to be Clark's. The shoes do not fit & I asked for a refund. They told me that they sent me the size I ordered but there is no size markings inside the shoes so I don't know what size they sent. They offered me a $5 refund on a $46 order or else if I wanted to return them I would have to pay for the shipping myself. If I had known they were a Chinese company I never would have ordered from them. Be warned DON'T DEAL with them.
This company is awful, I received things I didn't order, in the wrong size., I have taken their survey with no answer. I have emailed them several times for a return address to send back the things that they sent me that are too small no answer. I am sending them back to the address that's on the package that was sent to me. If I still don't get an answer I will get with my bank and see what they can do about the money that they got out of me.
Is this the return address in New Jersey.
8555 Tonnelle Avenue, Unit 301, North Bergen, NJ 07047 United States
I order smalls items, and received all extra large. I did not receive all my items as well, and it took over three weeks to arrive. I did not know the company from China. I am looking to return these items and obtain a full refund. Any help would be greatly appreciated.